Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, ordered on a Sunday evening and goods delivered on Tuesday. Great communication and good product quality for the price paid. Will definitely be recommending to friends.”

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“Had a set of corona bedside cabinets. They are really strong and look very smart. I would highly recommend buying your furniture from here.”

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“Good service quick delivery nice tv unit. would use again”

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“Purchase was very quick and informed, however I ordered 20 items on one order and received 20 tracking emails which is overkill. I also think you could do with sending a copy of invoice to the ordering email address.”

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“Goid quality furniture and excellent service.”

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“Fast delivery and really happy with the sideboard. Its easy to assemble and great quality”

Big Furniture Warehouse 5 star review on 12th February 2021

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“Great furniture, great service”

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“Super product. First one arrived slightly damaged but they instantly sent a replacement and arranged picked up. Real pleasure to deal with.”

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“Really quick delivery and high quality desk. Easy assembling as well. I am impressed. Thanks a lot.”

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“I received my lovely blue tub chair. It looks goregous. It is firm but that is better than soft as, let's face it; all seats soften. I love it. Great value. Thank you Furnture Warehouse.”

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“Nice item arrived quick”

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“Good service and quick delivery from Big furniture warehouse. The cupboard was easy to assemble. I managed to do it alone. Fits perfect in our loft room for guest wardrobe. I fitted a hanging pole extra.”

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“We ordered 2 chest of drawers and a sideboard. They came when they said they would, and we had all 3 items built within 4-5 hours. The quality is great and the instructions were easy to follow. Would certainly recommend. Jayne”

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“Quality was excellent, delivery prompt, instructions clear, price good. Would recommend.”

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“Brilliant service, good price. Found furniture very well made and sturdy for flat pCks”

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“Ordered a desk and chair for daughters bedroom, both really nice and great quality, good sturdy desk. Dispatched very quickly and arrived before expected delivery date.”

Big Furniture Warehouse 5 star review on 1st February 2021

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“Good quality product, just what I was looking for at a good price delivered very quickly. Great customer service thank you”

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“Fast delivery and just as photo”

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“Excellent service, products and prices.”

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“Very fast delivery, good price, item good quality & excellent communication throughout. Would recommend”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews