Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt deliver and good product. Highly satisfied.”

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“Great item as expected, good quality, fast delivery”

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“Perfect for me and it arrived really quickly with free delivery”

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“Lovely unit this is the 2nd one I have purchased. Reasonably priced , easy to erect by myself, quick delivery , good value for money .thankyou.”

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“Item as expected, arrived on time. Communication re the delivery was excellent. Haven't done flat pack construction for a while, but we got there! Very happy with the result.”

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“Quick delivery, great product”

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“Ordered a 6ft folding table at an amazing price, two days before the King’s coronation and it was delivered within that 48hr period. Brilliant company and it was a pleasure doing business with. Will definitely use again”

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“Very pleased with this very good value. Delivery was very quick”

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“Easy to put up and take down”

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“1st delivery came earlier than I thought, but second delivery came on time, the item was very well packed, very pleased with the item😊”

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“My pine cupboard arrived and is very good quality would order again from this company”

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“Very good quality furniture at a great price. Quick delivery. Would recommend”

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“Quick response from the CS and very helpful, thank you.”

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“Very good customer service as I had an issue with my product and they sorted it out in a week time. The only issue is that you can not communicate with someone over the phone.”

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“Great service. Delivered to Northern Ireland in a few days!”

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“Fantastic delivery time really good quality for price very happy with purchase”

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“Excellent product. Fast delivery and easy to assemble. Nice and stable.”

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“Very good company”

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“Order arrived on time and well packaged. All in good order and will use again”

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“very pleased with product”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews