BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,009 Reviews

89 %

of reviewers recommend BIBO Water

4.5

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding, didn’t think such a great thing could be available at such a great price”

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Posted 4 years ago

“Excellent service, fantastic product. Engineer was prompt, polite and efficient, replaced the part and fixed the issue in minutes.”

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Posted 4 years ago

“Recently installed, communication with Bibo very good, fitted on time and efficiently, is working well. We bought it for the cold water facility, I’m not sure that the hot water is hot enough for tea making - taste is not quite right - but that may be personal preference. Really pleased overall with the unit.”

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Posted 4 years ago

“I'm very pleased I chose Bibo, from the excellent personal service I received from Harriet, to the quick delivery. I even installed it myself, which took roughly an hour from unpacking, a decent install video did help. The water is noticeably clearer than my previous filter tap, and the whole family is making full use of it.”

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Posted 4 years ago

“You took my money even though the item was out of stock this is against distance selling law. Admitedly you refunded it but that's to late imho”

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Posted 4 years ago

“Excellent service - love having boiling water on demand.”

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Posted 4 years ago

“Ordered my fizz machine over a month ago and still waiting for it to be delivered.”

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Posted 4 years ago

“Just purchased my new BIBO have owned one for 9 years and wouldn’t be without it. The best item in the kitchen.”

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Posted 4 years ago

“Absolutely love our BIBO was bought to help my husband who has MS. The water did taste a bit strange to begin with but think we just needed to run the water through a bit more as it’s fine now.”

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Posted 4 years ago

“Love my Bibo it’s used all the time for tea,coffee, veg water and in the heat the cold water facility is amazing. Easy to keep clean and easy to descale too. It’s smart and looks smart sitting on the side”

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Posted 4 years ago

“Early days but really happy with it at moment”

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Posted 4 years ago

“Can not fault the concept and the unit delivers filtered hot or cold water as described. In hard water areas you do need to clean every 6 months, so running costs mount up. Dropped 2 stars since the unit developed 2 leaks in 2 years. On both occasions, I managed to strip down myself and fix, but internal build quality is so-so.”

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Posted 4 years ago

“Machine is good, does exactly what it should. It was faulty upon installation but the installers repaired before leaving. Few issues with getting it installed but not Bibo's fault as they use outside engineers. Happy with Bobo company so far”

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Posted 4 years ago

“So far so good. Early days yet. Easy to get install, and seems to work well so far. The instruction manual, however, could be improved by utilising a larger and darker typeface.”

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Posted 4 years ago

“Water leaking all the time”

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Posted 4 years ago

“Loving my new BIBO Fizz. Product is great and arrived promptly, customers service was great. Happy all round!”

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Posted 4 years ago

“Highly recommended, great service from the team. Especially Harriet!”

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Posted 4 years ago

“Not installed yet should be next week”

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Posted 4 years ago

“I initially had a problem with my BIBO Fizz but this was dealt with by the staff quickly and efficiently and very speedily resolved. I would have no hesitation recommending this company to people because of their excellent customer care and I love my Fizz machine.”

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Posted 4 years ago

“Great service. Thank you. Loving our Bibo.”

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Posted 4 years ago

BIBO Water is rated 4.5 based on 1,009 reviews