I have had the BIbo (rented) for 2 months , Not working ! Advised to replace fuse ! Advised it could be 5 days before engineer comes out 1 concerned it’s only been in use for 2 months 2 Having to purchase a kettle 3 I will await a call re service time 4 customer services as always were pleasant A very concerned customer I was informed engineer would visit 31/8/21 , didn’t come, no call ,no apology, eventually got through and was told , admin error we will be there on Friday Not good enough but my monthly payment paid for a machine that worked for a few weeks and very poor service