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BIBO Water Reviews

4.5 Rating 941 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

4.5

Based on 941 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

01993 880287

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BIBO Water 5 star review on 7th July 2022

Rebecca Gregory

BIBO Water 5 star review on 17th June 2022

BIBO Water 5 star review on 5th May 2022

BIBO Water 5 star review on 14th March 2022

BIBO Water 5 star review on 10th March 2022

BIBO Water 5 star review on 6th March 2022

BIBO Water 5 star review on 1st March 2022

Graham Crawshaw

31

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bibo is a smart little machine that sits on the kitchen worktop nicely. It’s neat and easy to use. The only thing I found could have designed better is when Bibo is in sleeping mode and you wake it up to get a cold glass if water, Bibo starts boiling hot water too, there should be an option to select what user wants it to do.”

Posted 3 years ago

Thanks for your feedback!

Posted 3 years ago

“Very good service. But it broke after 2days. Came straight away and sorted it out no problem.”

Posted 3 years ago

So pleased we could get this sorted for you and you can continue enjoying your BIBO!

Posted 3 years ago

“Broken after 2 days. Came straight away and sorted it out no problem.”

Posted 3 years ago

“I was very impressed with unit and the guy who did the installation it but very disappointed that there were no instructions with the Unit as I would like to use the unit to it’s full potential. If you could send me the instructions as soon as possible please. Ruth Butcher,”

Posted 3 years ago

So sorry to hear the user manual was missing! We have sent this straight over to you! :)

Posted 3 years ago

“I found it quite tricky to assemble and thought it wasn't working at first because I pressed the button on top and nothing happened. I then discovered you have to press really hard! The plastic casing seems quite fragile and I hope to goodness I never drop it. Apart from this I am pleased with it”

Posted 3 years ago

“Excellent compared to our previous water boiler and cooler.”

Posted 3 years ago

Thanks so much Mr Robinson! :)

Posted 3 years ago

“Slightly bigger than I was expecting, also seems to cut in and out 2 or 3 times an hour but only for shirt time. Not how this is going to work out cost wise. Overall pleased with machine.”

Posted 3 years ago

Hi Mark, thanks for your feedback. Our CS team will be in touch to discuss this with you!

Posted 3 years ago

“Service very good. No problem ordering or returning empty cylinders and receiving refund of deposit. Only difficulty is inserting new cylinders where it is difficult to get a true fit. Either the button does not release gas into bottle or the gas leaks out giving a reduced number of bottles of water aerated. Needs careful replacement of cylinders - only my wife can do it properly! Water very refreshing”

Posted 3 years ago

Hi David, Many thanks for your feedback, it's great you are loving the refreshing water from your BIBO Fizz!

Posted 3 years ago

“I have had my Bibo for a few years now and I’m very happy with it . My only criticism is the price for filters and that they are not recyclable . Also I wish there was a switch I could put it to sleep when I know I won’t be using it fir a few hours.”

Posted 3 years ago

Hi Jackie, Thanks so much for your feedback. Both our Maxi Filter and UV Lamp anre 100% recyclable so please do pop them in your household recycling and they will take them away! You can set your sleep mode to kick in after one hour of inactivity - please do let us know if you'd like any help getting this set up! :) BIBO HQ

Posted 3 years ago

“The first unit we got delivered was defective but customer service was quick to arrange pickup and new delivery of replacement. Easy to use good results. Would reommend.”

Posted 4 years ago

“The equipment works well most of the time. However, I think the spares are expensive and we shouldn't need to have an annual contract to maintain the system.”

Posted 4 years ago

“usually excellent service. If things go wrong its put right quickly with an aplogy”

Posted 4 years ago

“Generally speaking the unit works well and produces hot and cold filtered water to order.The main problem I have had is difficulty removing and replacing the filter unit for descaling. I was not supplied with keys for either the Filter itself which needs to be removed for descaling or for the cleaning cartridge.”

Posted 4 years ago

“Suits my Household needs perfectly”

Posted 4 years ago

“Very pleased with the machine and installation. Please note that when you enter a 'lease' agreement the machine provided could be a refurbished machine. Ours arrived with some damage and a very dirty water tray but customer service was outstanding in sending replacements out.”

Posted 4 years ago

“Now that I know how to maintenance my unit I find that I cant do without it. I have to continually readdress the temperatures etc.”

Posted 4 years ago

“Love this machine though the annual subscription I think is a bit expensive. Recently bought a cleaning kit. Because the plug at the top is plastic and tight the Allen key just spins in it now - it’s meant to be two use but I won’t be able to use it again without some effort. Also it’s now starting to leak from the bottom. Haven’t yet worked out why.”

Posted 4 years ago

“i love my bibo blue water bar so happy that i bibo agreed to remove my virgin pure one for this its so much better that the screen is now on the front and not inside it dont take to long to boil water after sleep mode and keeps the water cold so if i ever need to refill my water bottle its ready am yet to change the filter in 6 mounts but from what ive seen it looks so much easier to remove then what the virgin filter was to remove as you just twist and remove as the virgin was pull and aways got stuck staff aways seem happy to answer questions that i have about the bibo :) i do recommend getting one of these if you looking for a water bar”

BIBO Water 4 star review on 21st December 2019

Posted 4 years ago

“Quite a good machine providing hot or cold water. It’s looks quite sleek too. It gives hot and cold filtered water. Isn’t that what hot and cold taps used to do? Yes but this is hotter and colder and filtered. And with a lot more buttons and no taps. Taps used to be very intuitive. On, off, hot and cold were all the parameters and so almost anyone could switch them on and off and get the temperature they sought. Not the Bibo. It has lots of buttons with obscure pictograms on them. The buttons don’t always work so it’s good to put it on drainer board and to have a cut off switch nearby. I like the Bibo but they could get rid of all the buttons and replace them with taps.”

Posted 4 years ago

“have had this unit for about four years, mostly very happy with it, just need to keep on top of the descaling schedule, it is difficult to keep it clean and needs constant work.However I would not like to be without it.I would take out maintenance insurance if the price was not so ridiculous.”

Posted 4 years ago

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BIBO Water is rated 4.5 based on 941 reviews