BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,322 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thermostats were meant to arrive onTuesday for my elderly parents. It’s now Saturday evening and we are still waiting......”

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Posted 6 years ago

Thank you. Sincere apologies upon investigation we can see we have both been let down by our courier. Subsequently we have changed courier and your goods were delivered this morning. Please accept our sincere apologies. Thankfully instances like this are very rare. Regards, BES

Posted 6 years ago

“rapid service as always.”

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Posted 6 years ago

“The part I wanted was for an ooold boiler, spares for which are like hens teeth. Not only did they have this part but at a very reasonable price, a lot less than most other suppliers. Very quick delivery, had the boiler back working two days from ordering.”

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Posted 6 years ago

“Seems my delivery was on a van going to Scotland rather than Wales, I had a call from BES before the delivery was even due. Great communications. Still arrived on time 👍👍👍”

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Posted 6 years ago

“excellent services information and delivery first class”

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Posted 6 years ago

“I need a some parts urgently and having ordered them early evening I expected delivery within 24 to 48 hours. To my surprise they arrived the next day, excellent service and quality parts.”

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Posted 6 years ago

“Very pleased with item and very prompt delivery”

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Posted 6 years ago

“Fast efficient and prompt service. Ordered midday Friday, delivered Saturday morning (for a reasonable fee) - arrived 8:45am ... perfect for early start Monday. Ordering very easy, range of products amzing - will be using them again without doubt”

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Posted 6 years ago

“Cheap price.. GOOD CUSTOMERS SERVICE!!”

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Posted 6 years ago

“Needed a CH pump urgently, received within 22 hrs at a very competitive price. Excellent service.”

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Posted 6 years ago

“Outstanding service. Highly recommended.”

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Posted 6 years ago

“Really surprised to find the product I wanted at such a competitive price compared to other retailers. Fast delivery, will definitely be back for any future needs.”

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Posted 6 years ago

“Very good service from this Firm. Excellent range of good quality equipment and very fast delivery.*****”

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Posted 6 years ago

“Good service over the phone”

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Posted 6 years ago

“Have not received my item Checked my local ups drop off point”

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Posted 6 years ago

Many thanks for your message. We have tried calling but have been unable to get through to you. Please call sales on 0121 3226400. Many thanks, BES.

Posted 6 years ago

“Very satisfied and delivery quickly”

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Posted 6 years ago

“Order as specified and arrived on time next working day, fully satisfied with service.”

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Posted 6 years ago

“Excellent service, item in stock and delivered on time.”

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Posted 6 years ago

“Excellent service standards I incorrectly ordered a part and found the customer service to be superb. Smooth transition from ordering correct part to returning the incorrect one, with no repetition of details, etc. Not only was return postage free but the next day delivery of the correct part made it easy to get the job done. Thanks, excellent service!”

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Posted 6 years ago

“So glad BES popped up on my online search. Best price, next day delivery. Perfect. Saved myself a small fortune”

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Posted 6 years ago

BES.co.uk is rated 4.7 based on 7,322 reviews