BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,728 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,728 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had trouble finding a reasonably priced high level cistern until I went to the BES website. It arrived next day, which was great.”

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Posted 8 years ago

“As always great service, very quick and reliable delivery”

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Posted 8 years ago

“Fast, efficient service. Good product. Would have been 'very good' apart from 3 small things - (1) the signs to the goods in/out area could be clearer (there's only one and it's hidden behind foliage). I suspect many customers, like me, parked in the first car park they came to - and a very helpful lady poked her head out of the office window to give me directions. I suspect it wasn't the first time she'd done this! (2) A warning that the access road is blocked by a barrier and that you need to use the intercom would have been useful. (3) A customer toilet would be good to have - I'd just travelled for 2 hours when I called in (on my way to North Wales).”

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Posted 8 years ago

Thank you for your feedback following your recent collection, it is duly noted. At BES we pride ourselves on excellent customer service and so we are sorry that you did not post a 5 star review on this occasion. However, we are pleased you recognise our fast, efficient service despatching quality products. (Please note that we will contact the business estates team who manage the landscaping. We are sorry that the signage was obscured slightly. They are also responsible for maintaining the overall security to the business park) We look forward to your continued support. Don't forget that all collections are available in a one hour turn around PLUS next day deliveries are FREE over £40. Regards, BES

Posted 8 years ago

“Prompt delivery. Item reasonably priced”

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Posted 8 years ago

“Easy order also very quick delivery +++++++++++++++++++++++++++++++++++++”

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Posted 8 years ago

“A speedy delivery and the correct item was sent . Fitted perfectly as others from other retailers didn’t . Well packaged .”

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Posted 8 years ago

“Got the lot. Always arrives.”

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Posted 8 years ago

“Excellent communication, Great value product ,On time trouble free delivery”

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Posted 8 years ago

“Easy on-line ordering. Competitive price and fast delivery.”

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Posted 8 years ago

“Good communication, well packaged item, great prices.”

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Posted 8 years ago

“Wide range of supplies quick ordering and free next day delivery over £40.00,”

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Posted 8 years ago

“Quick delivery - all items as described.”

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Posted 8 years ago

“Great service and price very happy”

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Posted 8 years ago

“Easy product selection, put your items in your basket and as long as you order before 19:00 hrs it all arrives next day.... Sound too good to be true... I thought that too... BUT That's exactly what happened Blooming BRILLIANT.. thank you”

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Posted 8 years ago

“Staff are very helpful, had a small problem where courier delivered to the wrong address but they sorted this out with the courier who still delivered the parcel the same day. They also phoned me the next day to make sure the package had been correctly delivered.”

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Posted 8 years ago

“Fast delivery and very helpful on giving advice.”

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Posted 8 years ago

“Everything arrived in good condition and on time (next working day). However, I had mistakenly ordered some pipe 'O' clips of the wrong size (worth pence only). I was very surprised to find there was no way of having these sent out by first class post and not incur courier costs. Your help-desk agent explained that everything had to be tracked. I finished up buying some conventional screw-up Jubilee clips from a local DIY store.”

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Posted 8 years ago

“Efficient on time at the right price.”

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Posted 8 years ago

“HI, VERY EFFICIENT SERVICE AND VERY NICE WELCOMING LETTER.THANK YOU LOOK FORWARD TO DO MORE BUSINESS WITH YOU REGARDS BES SHOPPER”

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Posted 8 years ago

“Very speedy delivery and excellent value”

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Posted 8 years ago

BES.co.uk is rated 4.7 based on 7,728 reviews