BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,733 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,733 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was let down by a groundworker and BES sorted out all my needs so as a project manager I had the parts I needed to carry on the project swiftly.”

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Posted 7 years ago

“Goods came quickly”

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Posted 7 years ago

“Well packaged, very prompt delivery. Thank you”

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Posted 7 years ago

“Efficient Efficient Efficient Efficient”

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Posted 7 years ago

“Excellent value and remarkably fast delivery.”

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Posted 7 years ago

“Price and delivery was excellent and the cistern I purchased was the same model as my existing one so a direct replacement with minimal work. 10/10.”

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Posted 7 years ago

“Very prompt delivery and excellent service”

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Posted 7 years ago

“excellent service rapid delivery for the price”

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Posted 7 years ago

“Easy to use website and quick delivery. Will definitely use again.”

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Posted 7 years ago

“Excellent as previously. A small order but perfectly executed. Even the items not in stock arrived the same day. What more can I say?”

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Posted 7 years ago

“Couldn't process order online so had to phone to get order complete”

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Posted 7 years ago

Thank you for your review. At BES we take all our customer service levels very seriously. We strive for 5 star every time and so we are disappointed that on this occasion we fall short. A member of our IT team will be in contact to establish why you were unable to process your order online. However, we are pleased you were able to get the order complete over the phone. Regards, BES

Posted 7 years ago

“BES had the parts that five shops that I visited did not have and to my surprise after ordering the items around 4.00pm they were delivered the next day. What more could you ask for Now that I have the catalog as well they will be used more often”

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Posted 7 years ago

Hi Ian, Thank you for your feedback. We are very pleased that you were surprised at our excellent service. As part of that service we pride ourselves on stock, we hold over 15,000 product lines and as you experienced we deliver next day (even when you ordered around 4pm). We look forward to your support in the future. Regards, BES

Posted 7 years ago

“Great service, great prices and outstanding returns policy when the customer gets it wrong.”

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Posted 7 years ago

“Reliable next day service. Items always in stock.”

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Posted 7 years ago

“Order arrived on time and ordering was straight forward.”

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Posted 7 years ago

“A great company,deliveries turn up on time reliable service.”

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Posted 7 years ago

“I have used this company for a long time now and have always received excellent service from them. Delivery to the Scottish Highlands has never put them up nor down, in fact most deliveries arrive ahead of schedule. Would not go past them.”

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Posted 7 years ago

“BES were great and did their part, however I would highly recommend they change their courier!!! UPS are horrendous, a whole week of lies saying they tried to deliver and didn't combined with saying they had delivered to a nearby Access Point which again was a lie!!! Never AGAIN!!!!!”

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Posted 7 years ago

Thank you for your feedback and taking the time to review BES. We are pleased that you thought we were great. However, your comments regarding the service from our courier are very disappointing to read. Rest assured we will ensure that your feedback is followed up and investigated. Regards, BES

Posted 7 years ago

“Fast delivery great selection of products.”

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Posted 7 years ago

“Competitive pricing. Very fast delivery.”

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Posted 7 years ago

BES.co.uk is rated 4.7 based on 7,733 reviews