BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,706 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BES.co.uk 5 star review on 5th November 2025

Amanda Gravil

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“much too expensive with waste fittings and polyplumb fittings. Would be prepared to do much more business at more realistic prices. our materials turnover is approx. 500K.”

Helpful Report

Posted 9 years ago

“I'm disappointed Delivery,not left any ticket where they can find water meter”

Helpful Report

Posted 9 years ago

“My order didn't arrive when I had paid the £5 delivery charge to get it delivered the next wotking day to coincide with my plumber being here. I contacted you to inform you and it arrived the day after it was meant to arrive. The actual product was excellent.”

Helpful Report

Posted 9 years ago

“very good service excellent telephone service. as i have to claim the money back from a third party a sales invoice would be useful have still not received this by post or email ? perhaps this should be sent out with the goods”

Helpful Report

Posted 9 years ago

“There is a great variety to chose from. Postage is slow.”

Helpful Report

Posted 9 years ago

“Products good.delivery set too high as standard.packaging is ridiculous over kill. And it doesn't get delivered to the correct address and I wouldn't say it was fast either.”

Helpful Report

Posted 9 years ago

“Delivery ended up 3mile journey away with no adrress left by carrier”

Helpful Report

Posted 9 years ago

“Unhappy regarding delivery services. Drivers are not calling recipients when they are facing difficulties in finding address and prefer to return the parcel to warehouse without any notice while your customers are waiting for products on site. Very black ball from this point of view.”

Helpful Report

Posted 9 years ago

Thank you for your review. Rest assured we will be raising this issue with our 3rd party providers

Posted 9 years ago

“A bit pricey”

Helpful Report

Posted 9 years ago

Thank you for your review. We’re sorry you weren’t satisfied with the price of your item. We are competitive on a lot of our products, so please keep us in mind for other items including our regular promotions and quantity break products

Posted 9 years ago

BES.co.uk is rated 4.7 based on 6,706 reviews