BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,269 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price fine. Delivery excellent. After care second to no one. We had a little problem with our order - but BES put it right in an instant phone call - without any frazzle, aggro, or irritation. Perfection. They're a great company to work with.”

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Posted 6 years ago

“prices are good website is easy to use products are good delivery is on time materials nearly always in stock the book is great for reference”

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Posted 6 years ago

“Great service on the phone and online. Mistakes few and far between and quickly rectified.”

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Posted 6 years ago

“Wide range of products on easy to navigate website. Competitive prices and speedy delivery.”

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Posted 6 years ago

“Thank you very much for assistance, much appreciated, highly recommended.”

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Posted 6 years ago

“As described, fast delivery.”

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Posted 6 years ago

“excellent customer service”

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Posted 6 years ago

“Competitively priced and quick delivery what more could you want.”

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Posted 6 years ago

“Ordered and received with no nonsense or delay. What more can you ask for!!”

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Posted 6 years ago

“items ordered arrived on time and as expected so I would recommend based on my experience.”

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Posted 6 years ago

“Availability of products is second to none customer service is impeccable even if sarcastic however order pickers could ideally be trained to spot mistakes on orders to ensure correct fitment of product is sent out to end user also let down by courier service as delivery attempts were pre scheduled time causing down time and costs”

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Posted 6 years ago

Thank you for your review. Our Warehouse and Sales managers will be made aware of the issues that you raised and please accept our apologies. Best wishes, BES

Posted 6 years ago

“What you want, when you want - great service!”

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Posted 6 years ago

“First class service”

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Posted 6 years ago

“I have purchased a number of items from BES for my Plumbing & Heating Company. They have always come on time without any issues at all. Top Marks to BES. Would I use them again!! without doubt.”

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Posted 6 years ago

“Fist class service 5 stars well deserved”

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Posted 6 years ago

“Just the pipe connectors I required, and in a quick time. Many thank BES”

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Posted 6 years ago

“Not happy at all. I cannot view my order status online. I have contacted you by email 2 times about this and got no answer! What happened to you? I used to be happy before but not now!”

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Posted 6 years ago

Many thanks for your message. Apologies you have been unable to see your order history and this has now been rectified. Best wishes, BES.

Posted 6 years ago

“quick delivery”

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Posted 6 years ago

“Great service thank you”

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Posted 6 years ago

“Prompt delivery, as promised, and good communication throughout.”

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Posted 6 years ago

BES.co.uk is rated 4.7 based on 8,269 reviews