BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,403 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices and very swift delivery. A picking error was corrected without any hassle and seamless return arranged. Thank you and will definitely return for anything plumbing.”

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Posted 5 years ago

“I unfortunately received the wrong item, a gas meter instead of a water meter. I rang up straight away spoke to some one in the dispatch office who sorted the problem out straight away. Excellent service. The swap was done quickly and easily. Will be doing another order soon.”

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Posted 5 years ago

“I made an order at 16-30 in the afternoon and low and behold my order arrived about 09-30 following morning. Now it doesn't come much better than that. I would recommend BES to anyone. Order complete and no waiting. Spot on, well done.”

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Posted 5 years ago

“Couldn’t ask for more easy to order updates on delivery and arrived next day. Really helped me out during these uncertain times.”

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Posted 5 years ago

“Great service, swift delivery - many thanks.”

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Posted 5 years ago

“Good price. Good quality plumbing parts. Excellent delivery time. Got exactly what I ordered”

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Posted 5 years ago

“Ordered double Munsen rings. Amazon etc had them at a silly price with long delivery time. Found them on BES site. Cheap and delivered really promptly. Excellent service and a firm I will use again.”

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Posted 5 years ago

“delivered when said reasonable price will use again thank you”

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Posted 5 years ago

“Having discovered a mouse hole in the bottom of an outside wall I was anxious to fill it in as soon as possible. Having tried all local DIY and builders merchants, no one could help me with obtaining a bag of morter (lockdown)! until I went on the internet and found BES.co.uk and not only could they supply me with what I needed but it arrived next day. Considering they are in Birmingham and I'm in West Sussex I was so impressed with ;the service I received I would have no hesitation in recommending them to friends and collegues. A BIG Thank You especially as we are now mouse free!”

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Posted 5 years ago

“Even in lock down the delivery response was great.”

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Posted 5 years ago

“Good service, plenty of communication .”

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Posted 5 years ago

“next day delivery even in these difficult times,excellent. Ordered other products from a different compny on the 8/04/20 and I'm still waiting. Well done BES”

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Posted 5 years ago

“Excellent service and good value”

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Posted 5 years ago

“Needed some blanks to move hinge position on built-in washing machine cabinet door. Item supplied did the job very well. Item received day after ordered. Excellent service, would certainly use BES again”

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Posted 5 years ago

“BES are a great company, been dealing with them for years. Always deliver on time, well packed and great pricing. The first place I look for plumbing stuff every time.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Delivery was great and the parts top quality”

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Posted 5 years ago

“I phoned for some advice on water main adapters. The gentleman I spoke to was very helpful and went through all the possible variations I may need. Excellent customer service well done BES.”

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Posted 5 years ago

“As usual, a very easy transaction and fast delivery.”

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Posted 5 years ago

“considering the problems with coronavirus l was very impressed with the service and the fact that the pipe arrived the next day was amazing!!”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,403 reviews