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BES.co.uk Reviews

4.7 Rating 7,622 Reviews
93 %
of reviewers recommend BES.co.uk
4.7
Based on 7,622 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read BES.co.uk Reviews
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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous
Anonymous  // 01/01/2019
The experience with BES customer support was good. The problem was that only one of two packages arrived initially and the missing one was the package most urgently needed to get our new borehole system working as we had run out of well water 4 weeks before in the summer heatwave and had been tanking in water. This did mean that the person installing the system had to wait an extra day and a half for the package. This appeared to be the fault of the carrier and not BES's and I was impressed with the way this was handled efficiently and courteously by BES.
Helpful Report
Posted 7 years ago
Kept informed all the way delivery rrivef as stated.
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Posted 7 years ago
Cheapest price I could find on the net and very quick delivery. Will use again
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Posted 7 years ago
As usual arrived quickly and well packaged
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Posted 7 years ago
fast efficient and accurate service at competative prices
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Posted 7 years ago
Decent price when postage included, very fast delivery, generally great seller to be used with confidence.
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Posted 7 years ago
Great service, never fails to delier next day. Wish they wouldn't waster paper and send out a catalogue every time. Less plastic packaging be good too, why not use paper/
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Posted 7 years ago
Fantastic service. My order arrived next day. Perfect
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Posted 7 years ago
Good range of products and from what ive had good quality as well. Proper photos of products in catalogue and online would help greatly with seeing what your actually buying. Delivery very good, not always next day but always within 2 days.
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Posted 7 years ago
I had to contact BES regarding the correct size for my needs. The technical advisor verified my requirements and the items arrived next. They met our expectations and were promptly installed. Great service from all departments, would certainly use again.
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Posted 7 years ago
Really happy with the items purchased and prices are reasonable. Only gripe was that items took 2 days to arrive despite paying for next day delivery. I feel this was more the courier at fault than anything BES did to be fair.
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Posted 7 years ago
Excellent service
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Posted 7 years ago
The price was very good and delivery fast and free. Not bad for a bulky item with limited availability.
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Posted 7 years ago
Fantastic helpful efficient service, I recommend them reguarly
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Posted 7 years ago
good qick delivery and item as expected.
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Posted 7 years ago
Comprehensive range of items available for fast delivery and at very competitive prices. I ordered a bronze pump and associated items that were delivered without extra charge next day. The hard copy catalogue that accompanied the order is unusually well put together.
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Posted 7 years ago
I simply cannot fault this outfit - live in France and orders are super efficient with fast and accurate delivery. Wouldn't look anywhere else!!
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Posted 7 years ago
Excellent service, knowledgeable, friendly and efficient... Thanks
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Posted 7 years ago
Delivered on time to local agent all very satisfactory.
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Posted 7 years ago
great product, prompt delivery and sensible prices
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Posted 7 years ago
BES.co.uk is rated 4.7 based on 7,622 reviews