BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 7,592 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,592 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usual excellent service from a great company. My only beef is with the website-I don't find it easy to locate what I want although with such a vast stock that's hardly surprising.”

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Posted 7 years ago

“Product delivered on time and in one piece.”

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Posted 7 years ago

“Brilliant to get next day delivery and the prices were good too”

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Posted 7 years ago

“Have replaced a failed, complicated mains electricity driven gas fire control system with one of your “peso gas valves” and a universal thermostat - works perfectly. -Thank you.”

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Posted 7 years ago

“I yet to receive my order”

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Posted 7 years ago

Thank you for your feedback, it is duly noted. After looking into your query I can see that your parcel was delivered on Friday 10th August at 11.32am and was left at the warehouse and signed for by Kim. Best wishes, BES. .

Posted 7 years ago

“Very good customer service and super turnaround time and delivery”

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Posted 7 years ago

“Exactly what I ordered and arrived next day. Excellent service.”

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Posted 7 years ago

“Great products, great prices, great service.”

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Posted 7 years ago

“I’m so pleased to find a one stop shop for my plumbing, heating and gas needs. It easily to move around your web site to find what I need, with proper descriptions. Delivery fast and reasonably priced. Well done!”

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Posted 7 years ago

“Valves were exactly as required --- catalogue details good but little else for our steam boat!! Thanks.”

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Posted 7 years ago

“Packed very well & speedy delivery! Very happy”

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Posted 7 years ago

“fast delivery and good range of products”

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Posted 7 years ago

“Items did not turn up next day, but the following day. I had to buy items somewhere else to fit as customer was expecting me. Technically this is the fault of UPS, not BES but for rural customers UPS are generally poor, I have had no problems with Fedex and DPD.”

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Posted 7 years ago

Thank you for your feedback, it is duly noted. At BES we pride ourselves on excellent customer service and so we are sorry that you are disappointed on this occasion. Please note our couriers are currently running a success rate of 99.95% for next day delivery. Unfortunately on this occasion your delivery was held up by one business day due to unforeseen circumstances. Apologies, BES

Posted 7 years ago

“Dealings with B.E.S. are always very prompt, any problems with prices or wrong codes are dealt with swiftly and resolved before goods are despatched.”

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Posted 7 years ago

“Pipe benders at the best price and delivered as quick as good be. All good and 5 stars from me.”

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Posted 7 years ago

“Excellent received notification of delivery and delivered on time would recommend”

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Posted 7 years ago

“Quick and prompt”

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Posted 7 years ago

“Easy order , quick delivery no hassle”

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Posted 7 years ago

“Did have a negative experience with BES a number of years ago and have not used them since now. I must say, the service has been 5 stars and the range of products and competitive prices are excellent. I will be using them a lot more now.”

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Posted 7 years ago

“Spent ages looking for something like this. Very pleased when I found them and they turned up very quickly once I had ordered them.”

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Posted 7 years ago

BES.co.uk is rated 4.7 based on 7,592 reviews