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Berry's Jewellers Reviews

4.9 Rating 1,849 Reviews

97 %

of reviewers recommend Berry's Jewellers

Company Reviews

Product Reviews

4.9

Based on 1,849 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 21st April 2024

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Berry's Jewellers 5 star review on 13th December 2023

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service from start to finish was very good. Quality of the ring is excellent too”

Posted 1 year ago

“Lindsay went above and beyond to make sure I got what i was after. Extraordinarily helpful.”

Posted 1 year ago

“The customer service was great, Zoe was extremely helpful throughout the process and the team listened to my special request regarding packaging. My item came well packaged and on time. All in all it was a lovely experience and I look forward to shopping here again. Thank you - S”

Posted 1 year ago

“Fast delivery with everything very well packaged. Very happy with my purchases - and free gift.”

Posted 1 year ago

“Outstanding service from start to finish. Every concern I had about the process of buying jewellery on-line was resolved to my satisfaction, I was kept informed of progress, and the follow-up was first class. I felt that Lindsay Buckell (who was incredible by the way) was looking after me every step of the way.”

Posted 1 year ago

“I honestly can’t recommend Berrys of Newcastle enough, all the staff are so pleasant and extremely helpful, we bought a watch for our daughters 21st birthday and they were amazing and made it all very special indeed.”

Posted 1 year ago

“Wonderful experience with berry’s jewellers 🤍 I had the pleasure of dealing with Jessica fox, she absolutely went above and beyond to source my beautiful gucci ring. Her communication from start to finish was absolutely amazing. Thank you berry’s and a bigger thank you to Jessica 🤍”

Posted 1 year ago

“A friend recommended me to Berry's as he knew I was on the lookout for a Seamaster and his experience of using this jewellers had been second to none. How right he was! Lee and the team were friendly, attentive and helpful, and didn't mind at all showing me alternative watches when I asked. I bought an Omega Seamaster in green, a lovely example I could have bought at other places; but the key factor in making that jump was the terrific service from the staff. Highly recommended, this place is on the list for any of my future jewellery purchases.”

Posted 1 year ago

“Great service from Georgina, Jessica Zoe and Linda - Manager. Very eager to help no matter how many questions are asked including clarifications. Elliott and other staff were equally good! Service is really impeccable!”

Posted 1 year ago

“We chanced upon Berry's today and had the most wonderful experience!! We were looking for some diamond earrings and a wedding band. Courtney looked after us brilliantly, no hard sell, great knowledge of the products we looked at. We purchased both items and Courtney even offered to clean Nicci's engagement ring which was purchased elsewhere! Then to cap it all off we were presented with a bottle of Champagne!! Brilliant customer service by all of the staff in the shop especially Courtney. Far far better than the experience we had recently at Tiffany!! You guys rock and thanks for a great experience this afternoon.”

Posted 1 year ago

“Very unhelpful service from one of the York stores. Just couldn’t be bothered to be helpful. Would have been a really easy thing to assist with.”

Posted 1 year ago

“Quick service. Helpful Customer Support. Would definitely use again.”

Posted 1 year ago

“Contacted Berry’s after being let down by Goldsmiths for a watch that they claimed to have in stock which was for my daughter’s 21st birthday. (which they didn’t and came up with lame excuses yada yada…) Managed to find the Watch available from Berry’s in York, contacted their customer services and the chap we spoke to was excellent, really helpful and said we definitely have one! Ordered online straight after the phone call and received the watch the following day. What more could you want? The strap setting was too large for my daughter’s wrist so went back to their Newcastle shop and the team jn there were fantastic. Resized the watch there and then. Still not a perfect size & they ordered a half link which will be fitted next week when our daughter heads back to uni. I would 100% recommend Berry’s for any jewellery or watch purchase. Seems to be a company who actually cares about their customers! 10/10 🔥”

Posted 1 year ago

“I have ordered a Messika diamond bracelet from you. When the item arrived, the box was slightly open.”

Posted 1 year ago

“This is the 2nd time I've used Berrys to purchase a luxury watch. This time I used the online service and dealt with Danny. It's hard to imagine a better experience. He went above and beyond to secure me a dream at a very competitive price. I would not hesitate to recommend and I will be back.”

Posted 1 year ago

“Berry’s have been absolutely fantastic, I have shopped here for a couple of years now after finding them as a local boutique, stocking some of the best luxury time pieces and as a watch enthusiast this was exactly what I had been searching for! Steven in particular has been my no1! Lots of advise, always on hand, never too much to ask, and always sorts me out with the very best watches I can add to my collection! Can’t recommend these guys enough!”

Posted 1 year ago

“Thank you Berry's for a pleasant transaction, excellent communication and the best finance rates around ( 0% ) more than happy with my purchase!”

Posted 1 year ago

“Marvellous service from well-trained staff. Highly recommended jewellers.”

Posted 1 year ago

“Excellent service with prompt delivery. Recommended Thank you”

Posted 1 year ago

“Great communication and service, would recommend”

Posted 1 year ago

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Berry's Jewellers is rated 4.9 based on 1,849 reviews