I recently bought a watch for my partners 30th birthday. I had very limited knowledge and was supported with exceptional customer service from the outset. All communication was via WhatsApp due to the shops being shut throughout the national lockdown and each time I contacted, I received swift replies with detailed and professional answers. My partner loves his watch and strap and I couldn't be happier with Berry's, and would recommend them to anyone who wants a professional, pleasant, simple, supportive and honest experience. Thank you so much for your help.