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Berry's Jewellers Reviews

4.9 Rating 2,239 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,239 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 9th September 2025
T AYDIN
Berry's Jewellers 5 star review on 31st August 2025
J Flynn
Berry's Jewellers 5 star review on 24th August 2025
L Christ Arvanites
Berry's Jewellers 5 star review on 17th August 2025
C Morgan
Berry's Jewellers 5 star review on 13th August 2025
C ROGERSON
Berry's Jewellers 5 star review on 28th July 2025
R Kumar Shetty Ulthoor
Berry's Jewellers 5 star review on 28th July 2025
R Kumar Shetty Ulthoor
177
Anonymous
Anonymous  // 01/01/2019
After sales and returns are horrendous. The ECommerce dept really need to take a customer services training course. They only answer (when they choose too) by email even when you try to phone them. Replies are curt bordering on rude. We will never deal with Berry’s again and that’s a pity because the guy at the Leeds branch who did answer once was a nice person pity the ECommerce dept don’t take a leaf out of his book. He’s the reason you got 2 stars otherwise it would have been zero!!
Helpful Report
Posted 5 years ago
Answered my question quickly and goods arrived as promised. Thank you Jess.
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Posted 5 years ago
Really fantastic customer service, staff are very professional and knowledgable which greatly assisted my purchase. I could highly recommend Berry's. Thank you very much Danny.
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Posted 5 years ago
Great service, quick delivery and the ring looks amazing. Ordered online so had no clue what it would be like. My wife loves the ring and says I chose perfectly. Good job guys and girls!
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Posted 5 years ago
Clear description of items on website and really quick delivery.
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Posted 5 years ago
Visited Berry’s at Newcastle after months of Covid restrictions celebrating a late birthday. Made to feel really special and no pressure sales. I bought a beautiful watch in the sale. The staff were all fantastic, especially Lee who went out of his way to help.
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Posted 5 years ago
Brilliant service, friendly, efficient and professional. What more could you want?
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Posted 5 years ago
Extremely efficient and professional service. Placed order on a Sunday night, it arrived Tuesday. No hiccups and no problems with my watch. Loved my free gift too :)
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Posted 5 years ago
Next day delivery , perfect gift packege. Highly recommend service and products .
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Posted 5 years ago
They do what they say. Excellent !
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Posted 5 years ago
Excellent service bearing the classic premise of high quality, style and personal service which was the norm in a bygone era but happily still practiced by yourselves . Thank you. K.J.Berryman.
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Posted 5 years ago
The staff were very professional and helpful in sourcing a Panerai for me. They kept me updated through the process. Their attention to detail is second to none and the watch arrived beautifully packaged and on time. Highly recommended and I look forward to my next purchase with them!
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Posted 5 years ago
the ring came beautifully packaged & arrived sooner than I expected
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Posted 5 years ago
eXCELLENT CUSTOMER SERVICE AND VERY QUICK DELIVERY ALSO THE FOLLOW UP AFTERSALES SERVICE VERY PRECISE AND PROFESSIONAL
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Posted 5 years ago
Product arrived in good condition and they had attached the strap! Also love the winder. All in all a smooth process and would but again from Berry’s for such high priced watch pieces. Thanks again...
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Posted 5 years ago
Great products, great service and super fast delivery. Lovely packaging too.
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Posted 5 years ago
Recently purchased a watch and watch winder (separately) and in both transactions Berry’s, and in particular Danny, exhibited their usual first class service, especially as these items were supplied during ‘Lockdown’. I’ve used the company’s number of times over the last 20 years and they have always demonstrated a first class customer outlook.
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Posted 5 years ago
Fantastic service. Danny Burnell who is their online watch specialist is absolutely amazing and out-serves customers. Easy to deal with and professional as well
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Posted 5 years ago
Excellent simplicity, great value.
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Posted 5 years ago
I found the process of buying through Berry’s very easy. Items came beautifully wrapped. Watch was scratches so still waiting for replacement part.
Helpful Report
Posted 5 years ago
Berry's Jewellers is rated 4.9 based on 2,239 reviews