Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 13,637 Reviews

97 %

of reviewers recommend Begg Shoes

4.9

Based on 13,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought Barbour slippers for my husband. Great quality product & excellent service. Thank you.”

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Posted 1 month ago

“Found Begg Shoes on line by accident. So glad I did. rang customer services for information. Customer services were so helpful, I ordered my shoes immediately.they were delivered within 2 daye. Am delighted with my order and excellent service I received.”

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Posted 1 month ago

“This was my first experience of a Beggs Shoes purchase. reduced price, my new boots arrived earlier than expected, and beautifully presented. My new boots bring youthful style to my old feet. (I have wide feet, broad ankles and a high instep). I can walk up and down stairs with ease in them. One very satisfied customer.”

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Posted 1 month ago

“Boots were ordered in store and arrived soon after, excellent service.”

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Posted 1 month ago

“I ordered my first pair of shoes from Begg Shoes because I was unable to find anything suitable at my local Clark’s. I have been wearing them around my house (in preparation for my son’s wedding later this year) and I’m very pleased with the fit and the comfort. They match my gloves & handbag very well.”

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Posted 1 month ago

“I bought a pair if Ecco sandals, great price at Beggs and deivery as described on easy to navigate website. Highly recommend Beggs for shoes and I will be a returning customer”

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Posted 1 month ago

“I’ve made quite a few purchases from Begg Shoes. The customer service is the best I have experienced, anywhere. There’s a well-known business in Pitlochry could only benefit from studying how Begg deal with customers. Thank you folks, you are just amazing.”

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Posted 4 weeks ago

“Always very quick delivery with a friendly touch and items well packaged.”

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Posted 4 weeks ago

“Great service, fast delivery, free returns and great choice. The perfect online company.”

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Posted 4 weeks ago

“Thank you the shoes came on the right time and right size”

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Posted 4 weeks ago

“Excellent service. A reliable company selling good quality footwear.”

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Posted 1 month ago

“I searched on-line for a handbag to match my boots and came across Begg Shoes. Ordering was very easy and they kept me informed of my delivery, even sending me a lovely email explaining that the severe weather in Scotland had slightly held up my parcel. It arrived safely and well packed exactly when they said and matched perfectly with my boots. Quality handbag, quality service and a quality company to deal with. Very impressed all round!”

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Posted 1 month ago

“A proper shop run by proper humans you can speak to and who speak back! Highly recommended.”

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Posted 1 month ago

“Visited the Perth store where both myself and my wife ordered shoes/ boots. The lady treated us like we were regular customers and all in, was a pleasant experience. I then called the store the following week to order another pair for myself and the process was very easy and once again, the lady was so polite and understanding and very informative. Would definitely recommend Beggs for quality,selection and most importantly, customer service, satisfaction. It's definitely a 10/10 for me. The handwritten letter that came in the box was extra special and very nice indeed.”

Begg Shoes 5 star review on 28th January 2026

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Posted 1 month ago

“Good service and quality shoes, just didn't fit unfortunately, but I would order again from Begg shoes. I had to contact customer service as one of the orders was delayed due to the snow, they were very helpful and I had an email straight back. Only small negative comment would be I placed one order for two pairs of the same shoe in different sizes, and they were sent to me separately from different branches, (with a lovely message inside I must add) but the return labels provided were separate too, so that meant I had to pay two lots of return fees.”

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Posted 1 month ago

“Was very excited to find what looked like the last pair of Gabor Yeo sandals in a size 4 and in white on your website, I really wanted them for a holiday where I knew I’d be walking a lot and in hot weather. I knew they’d fit as my sister had a pair. Managed to find two others styles I liked having looked at everything, fabulous choice!!! Then did two orders by mistake and your customer service staff quickly sorted it and also processed refunds quickly as sadly the two other pairs were too wide. Will happily shop with you again knowing that you offer choice, speedy delivery and good customer service. Wish I lived nearer to visit the shop!!! Many thanks”

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Posted 1 month ago

“My favourite mules. Superb quality. Delivery as expected and kept informed when there was snow.”

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Posted 1 month ago

“Excellent service. Product just as described, will definitely use Begg Shoes again.”

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Posted 1 month ago

“Really helpful staff who were happy to order the size I needed. They arrived at store for collection in a couple of days.”

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Posted 1 month ago

“I loved the boots and I thought they would be brown but they were tan so I returned them by Royal Mail on 14.01.26.”

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Posted 1 month ago

Begg Shoes is rated 4.9 based on 13,637 reviews