Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.45

4.5 Rating 2,506 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 mixed cases one beer and one lager, really disappointed in the lager, literally 3 different ones that’s it. Hardly mixed cases like the beer one. Bought the same for gifts last year and had a nice selection”

Helpful Report

Posted 5 months ago

Hi Emma, we are sorry to hear you are disappointed, please would you contact customer services with details of the pack you ordered so we can investigate this. The email address is cs@beerhunter.co.uk. Thanks, Sue

Posted 5 months ago

“Great Value, and service! I had to hunt the internet for the specific, refreshing lemon shandy we'd enjoyed in Spain, was hard to get in the UK. Some of my items were missing but Beerhunter quickly sent those over, after an email to their customer Services Team. Will 100% use them again!”

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Posted 5 months ago

“Sadly a negative review when I try yo phone and talk to someone at Bear Hunters no one answers I've emailed in the past regarding a issue with a certain brand of beer but sadly again no reply.So to close not happy with customer relations but you supply the brand I enjoy so sadly I have to suck it up..”

Helpful Report

Posted 5 months ago

Hi Karl, thank you for your review, pelase would you send a copy of your email that has not been answered and I can investigate this and rectify, the email address for customer services is cs@beerhunter.co.uk. Many thanks, Sue

Posted 5 months ago

“Just opened my carton, and found only 12 bottles not 24 as ordered and paid for.”

Helpful Report

Posted 5 months ago

Hi Richard, sorry to hear there has been an issue with your order, please would you contact customer services at cs@beerhunter.co.uk with your order number and we can get this resolved for you as soon as possible. Kind regards, Sue

Posted 5 months ago

“Competitive pricing and excellent customer service, quick response(s) and helpful.”

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Posted 5 months ago

Thank you for your fab review, much appreciated, we hope you enjoy your purchase 😊🍻

Posted 5 months ago

“The beer was delivered securely and well packaged. The beer was as anticipated.. So the only gripe I have is it took quite a while to turn up. I did get a 5% discount on next order due to delay. I’m not sure I’ll use this service again due to delivery.”

Helpful Report

Posted 5 months ago

Hi Paul, thank you for your review, our standard delivery is despatched within 5 working days, we are usually much quicker than this however we are currently experiencing a high volume of orders due to the time of year, despatch is sometimes taking a little longer..😊🍻

Posted 5 months ago

“Great selection of 0% beers in the case but delivery was a little slow, taking a week from day of order, however I did get an apology. I would order again.”

Helpful Report

Posted 5 months ago

Hi Peter, thanks for the review, due to the time of year, our despatch times are taking a little longer than usual. Great to hear you are enjoying the beers and hope to serve you again soon, Cheers! 😊🍻

Posted 5 months ago

“Great value and very fast shipping in a well packed parcel.”

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Posted 5 months ago

Thank you for this great review.

Posted 5 months ago

“Really great delivery easy to order lots variety good updates on shipping etc good site to use”

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Posted 5 months ago

Thank you very much for this great review we really appreciate it.

Posted 5 months ago

“item came very well packed and arrived on time, absolutly great item for any whisky lover or farthers day present, the tast is divine and gives the tast buds a very good sprinkle of scotland, and the case it comes in is very well made and looks great.”

Helpful Report

Posted 5 months ago

“I ordered some beers on a Saturday. The website was showing ''that delivery would be Tuesday''. I ordered and at checkout it said delivery would be five days (or so I thought) but infact it is 5 working days after the beers have been dispatched which is a longer lead time than the original pull advert!! I sent an impatient email asking where my beer was and I had a quick and polite reply explaining where I had gone wrong with my expectation of swift beer delivery. They arrived safely but not on the advertised Tueday! PLEASE remove this misleading pop up. Your delivery costs are pricey and so be honest. Many thanks”

Helpful Report

Posted 5 months ago

Good Afternoon, hope all is well; thank you for your review I will pass on your comments. However, our site clearly states delivery is at the quickest when selecting Next Day Delivery at checkout. I can see from your order only Standard 3-5 Day Delivery was selected. Many thanks, Beerhunter

Posted 5 months ago

“I was looking for some non alcohlic beer for my husband, and found this site by chance. Lovely selection for me to peruse and make a purchase.”

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Posted 5 months ago

“Need to work on delivery, delivery was a day later than the 3-5 day window no updates until day 5 then next day delivery. I’d paid for standard but don’t expect a five day wait from ordering to actually sending out…”

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Posted 5 months ago

Hi Raoul, thank you for your reviews, it is great to see you have given the products 5 stars! With regards to delivery, I have checked your order and can see it was despatched on the 5th working day on a next day courier service, we are usually much quicker despatching than this but we have experienced a high volume of sales lately and the packing time has taken a little longer. We do appreciate your feedback and hope you enjoy your purchases, Cheers! 😊🍻

Posted 5 months ago

“Tried to support a smaller company, wasn't worth it. Free delivery promotion code didn't work, then I received the wrong order. Got a refund.”

Helpful Report

Posted 5 months ago

Hi Josh, I am sorry to hear of your experience and apologies for sending the incorrect item, I have checked with customer services and they have refunded your order in full.

Posted 5 months ago

“Great product very happy with speed of delivery, I'll definitely use you guys again”

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Posted 5 months ago

“Your packaging is so good I wanted to get it back to you so you could use it again”

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Posted 5 months ago

Hi Marilyn thank you for this great review

Posted 5 months ago

“I ordered the box with merry Xmas on it and the 2 names, the box had the names but not merry xmas I also ordered 1 x red & 1 x white wine but received 2 red wine, so was quite disappointed”

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Posted 5 months ago

Hi, i am sorry to hear there has been issues with your order, please would you send an email to cs@beerhunter.co.uk and we will rectify this for you, many thanks.

Posted 5 months ago

“Always enjoy your range of German beers”

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Posted 5 months ago

Thank you for this great review

Posted 5 months ago

“There's so much of different flavours”

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Posted 5 months ago

Thanks for your review Joyce, we hope you enjoy your purchase, Cheers! 😊

Posted 5 months ago

“Was disappointed I placed two orders of 8 beers that came with a glass but both orders were sent in one box I was hoping they would be sent in separate boxes as they are for two different people this now means I am having to buy two boxes so I can send them out separately”

Helpful Report

Posted 5 months ago

Hi Jane, we are very sorry to hear your disappointment with the packaging, we consolidate items on orders to keep our customers costs for packing and shipping to a minimum. We hope you are happy with the product and the gifts are well received by the recipients. Kind regards Beerhunter Customer Service 🍻

Posted 5 months ago

Beer Hunter is rated 4.5 based on 2,506 reviews