Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.42

4.4 Rating 2,022 Reviews

85 %

of reviewers recommend Beer Hunter

4.4

Based on 2,022 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service but some of the imported beers (moose head lager) have a short shelf life and need to be consumed by may 2024, only 2 months after receiving them.”

Helpful Report

Posted 1 month ago

Hi Meadhbh Sorry to hear you are disappointed with the shelf life date, as this is imported this is what is left when it reaches us. We will contact you privately regarding this issue. Hope you enjoy the beers 🍺 Sue

Posted 1 month ago

“Beer selection was great, however you didn’t include the snacks I paid for.”

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Posted 2 months ago

Hi Stephen Thank you for your review, I am sorry that there was an item missing, I have checked our CS inbox and cannot see any correspondence about this, please could you send an email to CS@Beerhunter.co.uk with the details so we can rectify this. Please accept our apologies once again. Beerhunter Customer Services 🍺

Posted 2 months ago

“I have been asked to review my order Due to the order being damaged in transit by the courier the order was cancelled. I was asked would I like it replaced or refunded. I opted for a refund which was promptly received. Better luck next time”

Helpful Report

Posted 2 months ago

Hi Neil Apologies, the email was sent in error and this will be investigated by our technical team. We use specially designed inserts for our shipments which are courier approved and we have every faith that our orders will arrive as they are despatched, and I am sorry this has not been the case for you. We are a small family run company who prides ourselves on quality products, service and delivery and I am truly sorry the latter has let us down. We hope this delivery experience will not deter you from ordering again. Kind regards Sue

Posted 2 months ago

“Great service, quick delivery, good value and choice, BUT terrible packaging. I ordered a mixed case for a present and thought it would arrive in a nice box but no. The recipient was still very happy. "You don't drink the packaging" as he said!”

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Posted 2 months ago

Thank you for ordering with Beerhunter, I am sorry you were not happy with the packaging. We use our Beerhunter branded boxes and the specially designed inserts as they are approved by our courier meaning we have less breakages and our beer arrives in perfect condition to you. I am glad your friend enjoyed their gift and hopefully next time you might be able to treat yourself too. Thanks Paula

Posted 2 months ago

“I have yet to receive my beers . Then I can give an honest review”

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Posted 1 year ago

Hi Clive I can see Customer Services have been in contact prior to your review

Posted 1 year ago

“Had to chase on the phone for a few days for the rest of my order, as was only part delivered.”

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Posted 1 year ago

Hi Chris I am sorry to hear there was a delay between the two parcels being delivered, thank you for your patience

Posted 1 year ago

“Got an email saying my beer would be delivered on 25th it arrived on 29th I will not use again I’ll go back to my usual supplier”

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Posted 2 years ago

HI Jimmy i am sorry you experienced a delay - i can see Customer Services contacted you prior to your review with the delivery update

Posted 2 years ago

“Great beer selection unfortunately the delivery took a long time due to new warehouse issues”

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Posted 2 years ago

Good Morning Ryan, we are sorry you experienced a delay in your delivery time and thank you for your pateince. I can see Customer Services have been in contact with you.

Posted 2 years ago

“Paid for next day delivery then got an email to say they were unable to honour that, but to be fair to them they reimbursed that payment but it still took over a week to receive my purchase.”

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Posted 2 years ago

Hi David, we apologise for the delay you have experienced.

Posted 2 years ago

“I had 2 of them that expired like 2 months ago”

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Posted 2 years ago

Hi Mihaela - i am sorry to hear there was an issue with your order, I can see followign this review Customer Services have been in touch

Posted 2 years ago

“Good selection at decent prices delivery time wasn't very good tho waited over 1 week and think it was sent out only when i chased up via email”

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Posted 2 years ago

Hi George thank you for your purchase, I am sorry to hear there was a delay. I can see Customer Services were made aware prior to your review and this was looked into

Posted 2 years ago

“Good quality beer”

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Posted 2 years ago

Thank you for your purchase and review

Posted 2 years ago

“Nice beer but expensive”

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Posted 2 years ago

Thank you for your purchase

Posted 2 years ago

“Great gift idea, and very pleased about the speed of delivery. Not so pleased about the box being torn in multiple places and some of the cans being dented as this is a gift. I know this was not in delivery as the box was packaged well to transport.”

Helpful Report

Posted 2 years ago

Hi Angie, I am so sorry to hear this, i can see Customer Services have contacted you to look into this further

Posted 2 years ago

“I was disappointed with the size of the branded glass, I am sure the size would have been noted somewhere but I presumed it would be a standard pint glass.”

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Posted 2 years ago

“The products nice as described and arrived quickly. I'm just a bit disappointed as I emailed them straight after I ordered to amend my order and they didn't read my email properly and sent me the item I didn't want. They had picked up my email as they amended the name but didn't read that I wanted the Irish Whiskey so for this reason I've had to drop starts otherwise it would have been 5* This is for a 60th birthday present for my Dad.”

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Posted 2 years ago

“Beers tasted great however the glass was broken upon delivery”

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Posted 2 years ago

Hi Christopher i am sorry to hear there was an issue, you are able to contact our Customer Services who are always happy to help. I can see they have contacted you following this review

Posted 2 years ago

“Never received parcel choice of DPD parcel service is a joke was meant to receive the parcel 31st December we are now on the 4th of December.”

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Posted 2 years ago

“The products are great and customer services very pleasant to deal with. However, they were badly let down by their delivery people (I think Hermes). My order was placed on 16/12/21 - theoretically in good time to be an Xmas gift. It finally arrived on New Year's Eve! Trying to track the delivery was fruitless. So, unfortunately, I do not feel able to give 5 stars... :(”

Helpful Report

Posted 2 years ago

“Mix up with order. I ordered one case of beer.Rang and asked if I could amend to order two. It was agreed that the first order would be cancelled but this didn’t happen and I ended up with three cases. Reluctantly I decided to keep the third case for which I had been charged but not impressed that the cancellation was not actioned.”

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Posted 2 years ago

Beer Hunter is rated 4.4 based on 2,022 reviews