Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.46

4.5 Rating 2,607 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,607 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The reason I gave a 3star review was I chose Beerhunter because of the ability to pay with Clearpay and spread the cost followed the route for this ticked the box and when it completed it had taken full price 🙄 I had the beer before so it’s great and was delivered as per info”

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Posted 1 week ago

“It’s just alright. Delivery costs too much.”

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Posted 1 month ago

Hi Simon, thank you for your review and your feedback, we do try and keep our prices as competitive as possible which means our carriage charges have to be passed on. We do regularly run promotions, please look out for these. We hope you enjoy your purchase.

Posted 1 month ago

“Bit disappointed, fantastic range of beers so thought I'd give it a try, ordered on a Saturday encouraged by the next day delivery offer, didn't expect it till probably Tuesday, rang on the Thursday to enquire where order was to be told "we are very busy due to father's day" finally turned up sat. It was a big order of 48 bottles or so, stuff i can get locally without all the packaging so I'll probably stick to that next time unless it's some really special beer.”

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Posted 1 month ago

Hi Matt, thank you for the feedback on your review, we have checked your order and standard delivery was selected at checkout, this is despatched within 3 to 5 working days, your order was despatched on day 5, we are usually much quicker than this but as it was Father's Day, this is a peak period for Beerhunter so orders can take a little longer to despatch at these times. We hope you enjoy your purhases 🍻

Posted 1 month ago

“Responded to an email, order now to get delivery ready for Easter. As a lot of family we're coming over, all drivers, ordered a case of non alcoholic beers. Did not arrive until well after Easter. Disappointing, but at least I have some good choice beers for the future. However, will not order again by a response email, will just be better organised like I usually am.”

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Posted 3 months ago

“Price of beer including postage is expensive”

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Posted 3 months ago

“Great choice of German beers but delivery times Are terrible last 4 occasions it has taken over a week to arrive with some items missing”

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Posted 4 months ago

Thanks for the review Martin, your order was placed on standard delivery which is despatched within 5 working days, it was despatched on the 5th working day. We are usually much quicker than this but we have experienced a high volume of orders recently and despatch has been taking a little longer. If you are missing some items please contact cs@beerhunter.co.uk so we can rectify this.

Posted 4 months ago

“I’m sure the beer will be lovely. That I have it is a bonus after the delivery driver ignored my instructions to leave it out-of-sight and dumped it on the doorstep.”

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Posted 4 months ago

Thanks for the review, apologies that the courier ignored your delivery instructions, I will raise a complaint with them.

Posted 4 months ago

“If you’re in no Rush then it’s fine if you’re thirsty then forget it. For me takes way too long to arrive bottles are quite small too and you only get a few mouthfuls to each bottle . Very nice beer though”

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Posted 4 months ago

Thanks for the review Neile, apologies for the delay in your order reaching you, we were awaiting some stock. Great to hear you enjoyed the beer

Posted 4 months ago

“Unfortunately, my beer did not arrive in time for a birthday treat holiday. DPD failed to deliver it as they claimed it was damaged. I would have preferred them to deliver it as all the bottles could not have been broken, but instead, they did not even offer the delivery, they just drove away. So no beer for the holiday!! DPD are rubbish, they do this all the time. My order is being dispatched tomorrow for a delivery on Monday. Fingers crossed”

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Posted 5 months ago

“Beer arrived in good order but the nuts I ordered did not come with the order or separately, I have emailed the company a few times with no response, so not very happy”

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Posted 7 months ago

Hi Lorna, I am very sorry to hear the nuts were missing, I have checked customer services and we haven't received a query about this order. Please would you resend the emails to cs@beerhunter.co.uk and I will rectify this. Kind regards, Sue

Posted 7 months ago

“Good beer selection but delivery issues led to a long delay”

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Posted 7 months ago

Hi, I am sorry to hear you were disappointed with the delay, your order was placed on a standard delivery which is despatched within 5 working days, we are normally much quicker than this but due to the time of year deliveries were taking a little longer. We hope you will try us again and experience a quicker service. Kind regards, Sue

Posted 7 months ago

“Wrong items delivered i offered 20% off couldn't be bothered to argue as needed for Christmas! Won't use again sorry”

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Posted 7 months ago

“Range of choice at reasonable price but let down badly on delivery of goods”

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Posted 7 months ago

Hi Paul, sorry to hear you are disappointed with the delivery, please would you contact cs@beerhunter.co.uk and i can investigate what happened. Kind regards, Sue

Posted 7 months ago

“Beers are very good, well packaged, etc. but there's serious work to be done about delivery logistics! More than a week after my order, it hadn't been dispatched yet, unacceptable.”

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Posted 7 months ago

“Sadly a negative review when I try yo phone and talk to someone at Bear Hunters no one answers I've emailed in the past regarding a issue with a certain brand of beer but sadly again no reply.So to close not happy with customer relations but you supply the brand I enjoy so sadly I have to suck it up..”

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Posted 8 months ago

Hi Karl, thank you for your review, pelase would you send a copy of your email that has not been answered and I can investigate this and rectify, the email address for customer services is cs@beerhunter.co.uk. Many thanks, Sue

Posted 8 months ago

“Need to work on delivery, delivery was a day later than the 3-5 day window no updates until day 5 then next day delivery. I’d paid for standard but don’t expect a five day wait from ordering to actually sending out…”

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Posted 9 months ago

Hi Raoul, thank you for your reviews, it is great to see you have given the products 5 stars! With regards to delivery, I have checked your order and can see it was despatched on the 5th working day on a next day courier service, we are usually much quicker despatching than this but we have experienced a high volume of sales lately and the packing time has taken a little longer. We do appreciate your feedback and hope you enjoy your purchases, Cheers! 😊🍻

Posted 9 months ago

“I ordered the box with merry Xmas on it and the 2 names, the box had the names but not merry xmas I also ordered 1 x red & 1 x white wine but received 2 red wine, so was quite disappointed”

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Posted 9 months ago

Hi, i am sorry to hear there has been issues with your order, please would you send an email to cs@beerhunter.co.uk and we will rectify this for you, many thanks.

Posted 9 months ago

“The product was fine, but i paid extra for a next day delivery which did not happen and it ended up being 2 days late for my friends birthday.”

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Posted 10 months ago

Hi David Thank you for the review, we are sorry to hear that your order was delivered late, please would you contact cs@beerhunter.co.uk and we can investigate why this happened and rectify? Many thanks Beerhunter Customer Servies

Posted 10 months ago

“Product is fine, service poor. I paid extra for “next day” delivery but it took 3 days. When I complained (because it was a birthday gift) didn’t get apology, my order was not “pulled through “ so that made it alright.”

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Posted 11 months ago

Hi, I am sorry you feel that the service is poor, as previously investigated your order was processed at 12.18, missing the 12pm cut off for next day delivery. The order was despatched on time the following day and delivered next day. Customer services did explain this and expressed that they were sorry to hear you were disappointed, no contact was made to inform you of delivery as it was made on time. It is great to hear that you are happy with the product.

Posted 11 months ago

“Firstly the phone service is absolutely awful. Then after sending an email about a query I had, I was very impressed with the quick response. Unfortunately when the issue was explained, my email to resolve the confusion was ignored.”

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Posted 11 months ago

Hi David, I do apologise for any issues you had when trying to contact us. I am glad this was all resolved for you. Thanks

Posted 11 months ago

Beer Hunter is rated 4.5 based on 2,607 reviews