Bed Factory Direct Reviews

Name: Bed Factory Direct
Address: Bed Factory, Marl Road, Knowsley Industrial Estate, Bed Factory, Marl Road, Knowsley Industrial Estate, Knowsley
Rating: 3.93

3.9 Rating 874 Reviews

77 %

of reviewers recommend Bed Factory Direct

3.9

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Bed Factory Direct 5 star review on 9th May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my bed frame on the Tuesday night, my daughter slept on her new bed on the Thursday night. Can't fault that for a speedy service! I had to call them to discuss the delivery. The lady I spoke to was friendly and efficient. Wouldn't hesitate to recommend this company for such brilliant service”

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Posted 9 years ago

“Good price and product - prompt delivery”

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Posted 9 years ago

“Impressed with the prompt efficient delivery, quality of the products and Paul who was so lovely at dealing with my query when I phoned the company. All looks good to me!”

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Posted 9 years ago

“Delivery was nice and early the only down fall is I did not receive a shipping confirmation but the product is perfect and I would use thus website again”

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Posted 9 years ago

“Really excellent service. We were regularly kept informed of progress with our order and of the delivery. We were notified about one hour beforehand. Everything went to plan. Excellent service, Bed Factory Direct. Thank you!! In parallel with this, we ordered another bed from Worldstores. In contrast, their service was appalling. We had to cancel the order because they did not deliver on the agreed day and yet they continued to attempt delivery even though cancelled. And we continue to experience great difficulty contacting them and dealing with their customer service people. We will never use Worldstores again!”

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Posted 9 years ago

“Superb fast service and item received as described. Very please with the product”

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Posted 9 years ago

“Received bed very quickly and is exactly as expected”

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Posted 9 years ago

“Great product swift delivery”

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Posted 9 years ago

“very good value, two Jordan single headboards. delivered when they said. pleased all round with this purchase and the company and staff.”

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Posted 9 years ago

“Excellent service, easy to find website, reasonable prices, friendly staff, comfiest mattress i had bought for a while. Would definetely recommend this company.”

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Posted 9 years ago

“Excellent”

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Posted 9 years ago

“Items arrived in double quick time & are excellent value for money. Will definitely recommend to friends”

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Posted 9 years ago

“Very quick and curtious delivery staff thanks ao..”

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Posted 9 years ago

“All went to plan”

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Posted 9 years ago

“First class service especially when I ordered the wrong size headboard by mistake. Thankyou”

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Posted 9 years ago

“quick delivery very pleased with my purchase”

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Posted 9 years ago

“Great customer service, got back to me so quick with answer to a query I had, very happy with delivery and the bed and mattress is lovely, my granddaughter loves it, thank you”

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Posted 9 years ago

“Excellent product and service Recommended to everyone. So much cheaper than the high street shops! I would use again !”

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Posted 9 years ago

“Delivery was on time, extremely satisfied with the bed frame ordered and wouldn't hesitate in ordering future items. Well done to bed factory direct.”

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Posted 9 years ago

“Good Product and Excellent Service”

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Posted 9 years ago

Bed Factory Direct is rated 3.9 based on 874 reviews