Bed Factory Direct Reviews

Name: Bed Factory Direct
Address: Bed Factory, Marl Road, Knowsley Industrial Estate, Bed Factory, Marl Road, Knowsley Industrial Estate, Knowsley
Rating: 3.93

3.9 Rating 874 Reviews

77 %

of reviewers recommend Bed Factory Direct

3.9

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Bed Factory Direct 5 star review on 9th May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exelent service ,value and delivery can't praise enough”

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Posted 9 years ago

“Very good customer service before I ordered the bed. Kept in contact regarding delivery only thing I thought was not very good that there was only 1 driver and unable to help myself up the stairs. But overall very good and would recommend.”

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Posted 9 years ago

“Bed delivered as promised. Delivery driver was very helpful. Bed in perfect condition. I am very happy with Bed Factory Direct. Will order again and happy to recommend Bed Factory Direct to family and friends.”

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Posted 9 years ago

“Very quick efficient delivery”

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Posted 9 years ago

“speedy delivery and excellent quality would highly recommend”

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Posted 9 years ago

“Good quality beds & super fast delivery”

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Posted 9 years ago

“Excellent to deal with, the bed arrived when expected and I'm very pleased with the quality and construction. Would be very happy to recommend this company.”

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Posted 9 years ago

“The mattress has been exactly as described very comfy and have had much better nights sleep since purchase would recommend also the delivery men were extremely helpful in taking the mattress upstairs”

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Posted 9 years ago

“Happy with service and delivery but wasn't aware (unless I missed it) that the mattress couldn't be used for 3-5 days to unfold ..”

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Posted 9 years ago

“Bed arrived on time, pleasant driver. Bed is excellent and took about 2 hours to build.”

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Posted 9 years ago

“thank you for very efficient service. pleased with product”

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Posted 9 years ago

“I ordered two beds and two mattresses. They came on the day I selected and in good order, well packaged. The instructions were easy to follow and I got exactly what I wanted at cheaper than the high street prices. Very satisfied.”

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Posted 9 years ago

“Very pleased with the bed we bought and the delivery was excellent, we we're called when they were an hour away.”

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Posted 9 years ago

“Bed arrived on time with detailed tracking beforehand. Daughter very pleased with Bed. Very comfortable and good size (4foot )for small room. Ms B.”

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Posted 9 years ago

“THe product is great, easy to assemble and with all the necessary parts. The only problem is if you advertise next day delivery can you make it the next day not 2 days later?”

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Posted 9 years ago

“Goods as described. Excellent communications and delivery on time. Highly recommended.”

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Posted 9 years ago

“Very pleased with the delivery and my bed, I would recommend this product to anyone, I have and do suffer from back pain and sleepless nights, but with a good bed like the one I brought, not a problem.”

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Posted 9 years ago

“My mattress was delivered quickly and efficiently. It has now been in use for two weeks. I have found it to be a good quality item, with just the right amount of firmness, complemented by a memory topper to add comfort. Good value for money Thank you.”

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Posted 9 years ago

“very pleased with service thanks”

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Posted 9 years ago

“Excellent service, 2 delivery men were polite and put the bed where I wanted it. A good service would have been to offer to remove the plastic from the bed.”

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Posted 9 years ago

Bed Factory Direct is rated 3.9 based on 874 reviews