Bed Factory Direct Reviews

Name: Bed Factory Direct
Address: Bed Factory, Marl Road, Knowsley Industrial Estate, Bed Factory, Marl Road, Knowsley Industrial Estate, Knowsley
Rating: 3.93

3.9 Rating 874 Reviews

77 %

of reviewers recommend Bed Factory Direct

3.9

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Bed Factory Direct 5 star review on 9th May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and good quality product.”

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Posted 9 years ago

“Great bed, very speedy service and delivery - would highly recommend.”

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Posted 9 years ago

“iam very pleased with the bed , and comfortable, i would recomend you to other people also was very impressed with the speed it was delivered.”

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Posted 9 years ago

“excellent customer service. Delivery guy was very good but arrived 3 hours ealier than expected”

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Posted 9 years ago

“A very comfortable and sturdy bed at a good price”

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Posted 9 years ago

“Really good communication. I really love my product. Delivery was next day and very well communicated. Delivery men were pleasant and careful in my new decorated home taking shoes off. All in all great quality and recieved great service. Would definately recommend.”

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Posted 9 years ago

“first class service”

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Posted 9 years ago

“Purchased online, great price, bed arrived without issues on time. Would buy again.”

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Posted 9 years ago

“My order was dealt with promptly and I was kept informed of progress told exactly when it would arrive and the delivery men carried it upstairs for me I was impressed and the bed was all I expected”

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Posted 9 years ago

“Excellent service with prompt response to my questions, would recommend without hesitation.”

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Posted 9 years ago

“The service we received was second to none. We had a problem with the bed we ordered which was sorted out by a quick phone call and the bed collected within two days and a new one delivered within 4. Brilliant staff Nd customer service. Would recommend this company.”

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Posted 9 years ago

“1st class service.”

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Posted 9 years ago

“Excellent service, would definitely buy from Bed Factory Direct again.”

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Posted 9 years ago

“lovely frame very sturdy would recommend”

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Posted 9 years ago

“Delivery staff extremely flexible and the otoman divans are fabulous - Don't know how I managed without all that space and so easy to access, evan with a divan trim. Would deffinately use the company again.”

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Posted 9 years ago

“Really great service, quick email responses to questions and efficient on time delivery. Would definitely recommend them and use again.”

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Posted 9 years ago

“two great beds thanks very much both are nice and came in good packing order”

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Posted 9 years ago

“Very impressed. Bed is excellent quality and half the price of the John Lewis equivalent. Delivery was really fast.”

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Posted 9 years ago

“it was so amazing company I can not believe that it has the best price then other company and Paul is the best man in this company I really trust this company and I sower this company the best and when I want to buy something after that I just buy from this company and this company has not froued and they deliverd my iteme very quicker then they told me about it i am really happy and proud with them as well because when i wanted advise of them they really helped and advised me it is %100 the best and good company thank you so much for everythings thank you so much mr paul too.”

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Posted 9 years ago

“Loved the flexibility of delivery and the fact that when they said they would arrive, they were there. Bought multiple value for money beds and they were fit for purpose and I was happy with the products.”

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Posted 9 years ago

Bed Factory Direct is rated 3.9 based on 874 reviews