Bearings-Online Reviews

Name: Bearings-Online
Address: Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Dundee
Rating: 4.79

4.8 Rating 842 Reviews

95 %

of reviewers recommend Bearings-Online

Company Reviews

Metrics

4.8

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearings-Online 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered a rear axle bearing for a Kawasaki Mule 4010. When it arrived it was only sealed on one side. The original is sealed on both. Rang to check, and was told that is what is was. At the time the description never mentioned this. If it had, I wouldn't have ordered it. After complaining the description has been changed and now states shielded on one side only. Returned the bearing. Didn't get any postage back. £9.44 out of pocket due to miss advertised bearing. Did ask for some 'goodwill' towards postage, but didn't receive a penny. Really poor customer service. Check fully before you order!!”

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Posted 4 years ago

Dear Mark, sorry to see you have posted negative feedback on our site. As discussed over the phone, you ordered from us part number : DAC2552W-11SH2CS25 KOYO Kawasaki Mule / Brute Force Rear Axle Bearing, we supplied to you exactly what you ordered. the bearing you ordered only has 1 shield (open of one side), we supply hundreds of these Koyo bearings to customers throughout Europe and have never had anyone complain that the bearing only has 1 shield. when you called me, you told me that your original bearing had a shield on both ends but you could not tell me the part number of the original bearing that you required, therefore in my opinion you have ordered the wrong bearing and that is the reason that we could not refund you for the postage, but we did refund you for the bearing. After our discussion, we changed the description on the store to state it only has 1 shield so customers like yourself do not experience a problem in the future.

Posted 4 years ago

“vey good service & delivery”

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Posted 4 years ago

“Super 100%”

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Posted 4 years ago

“Order next day delivery and payed for , product was out of stock and came the following Thursday with no refund and was told it wasn’t the man on the phones fault it wasn’t in stock”

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Posted 4 years ago

Hi Luke, thanks for your feedback. I am surprised to learn that as it is our company policy to refund postage if the next day delivery not being completed has been our issue. Please accept my sincere apologies for this. Please can you email craig@rmbearings.co.uk and I will arrange for a refund. Kind regards, Craig.

Posted 4 years ago

“Quality product, prompt delivery. Thanks. Will use your company again and recommend to others.”

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Posted 4 years ago

“Good price and prompt delivery”

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Posted 4 years ago

“Best prices Online. Easy shopping platform. Slick process, no waffle, fast delivery .... well done.”

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Posted 4 years ago

“Very helpful in matching my description to the product required and then swapping for an alternative to meet my timescale. Cement mixer repaired!”

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Posted 4 years ago

“Excellent speedy service and great product.”

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Posted 4 years ago

“Very quick and and helpful response to inquiries, very good products and very very competitive prices.”

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Posted 4 years ago

“Very good service, thank you.”

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Posted 4 years ago

“Received as described with swift delivery”

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Posted 4 years ago

“Good quality product, arrived quickly, thank you”

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Posted 4 years ago

“I recently used them for moped front bearings, nothing wrong so far :-)”

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Posted 4 years ago

“Had a bearing I couldn't find in auto parts/other bearing stores. Came in a timely manner, fit as it should.”

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Posted 4 years ago

“Product lived up to expectations. Bearing's service was top notch.”

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Posted 4 years ago

“great service ,same day dispatch”

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Posted 4 years ago

“Good price and bearings arrived quickly.”

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Posted 4 years ago

“I love it and fast delivery.”

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Posted 4 years ago

“The product I brought from Bearing Online was excellent, reasonably priced and did exactly what I needed. Customer service was good too when querying the delivery date. I will happily buy from this company again.”

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Posted 4 years ago

Bearings-Online is rated 4.8 based on 842 reviews