Bearings-Online Reviews

Name: Bearings-Online
Address: Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Dundee
Rating: 4.79

4.8 Rating 764 Reviews

95 %

of reviewers recommend Bearings-Online

Company Reviews

Metrics

4.8

Based on 764 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearings-Online 5 star review on 20th October 2023

Alex Murchison

Bearings-Online 5 star review on 12th May 2023

IAN JOHN HORWOOD

Bearings-Online 5 star review on 30th April 2022

Alex Carter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and products, will definitely be using again!👍”

Helpful Report

Posted 3 weeks ago

“Have used this cmpany many times. I can always find what I want for a competitive price and the service is excellent.”

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Posted 3 weeks ago

“Order: BO43153 like picture. About a week after ordering: sales@rmbearings.co.uk kirjoitti 23.2.2024 kello 16.11: Good Afternoon Jari To send your order DHL are charging £30.00, so to send your order there is a difference of £12.00 to pay. If you wish to continue, I can send you a PayPal invoice. Let me know Thanks Gill Hello How is this possible? I paid the amount indicated on your website. Isn't that right? Regards Jari This is the price DHL are charging because of location. I can send by Royal Mail International Tracked for no extra cost. If you wish to proceed, let me know. Thanks Gill About three weeks after the order: sales@rmbearings.co.uk kirjoitti 8.3.2024 kello 14.15 Good Afternoon We have received your order back from Royal Mail today. They have returned item with a ‘Do Not Fly’ label attached, as they are saying the goods enclosed are not permitted to fly. These as you know are just bearings so unsure why this has happened. I have processed your refund, I will have to raise a claim with Royal Mail to try to get a refund for the postage charge. Many Thanks Gill Hi Are you still trying to send the bearings or refund the money? I want to know. I've been waiting for them for over three weeks now and I need them soon! Best regards, Jari Hi I processed your refund on Friday. Sorry we could not help Thanks Gill So after three weeks of waiting I got nothing. Luckily I got my money back. Before placing the order, I asked if you could ship to Finland. Was told no problem. That's why no stars for the order. Because it didn't work out. The only thing that got one star was that they answered the email. It is very difficult to recommend you to anyone. Best regards Jari Leppänen”

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Posted 3 weeks ago

“Good product at a reasonable price that arrived in good time”

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Posted 3 weeks ago

“Really fast delivery great quality product”

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Posted 3 weeks ago

“Very pleased with the overall service. Firstly the price was competitive for the uprated gearbox bearing compared to other sites. Which is generally where you start looking at first. ( It was for a fiat 500 gearbox - no doubt they will sell a lot of them ! ) The website was well set out and easy to navigate allowing me to find exactly what I wanted quickly. Once purchased with PayPal it was despatched and arrived in very good time. Would definitely use again and would recommend to others. Nice change to get service like this as today it is becoming less common.”

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Posted 1 month ago

“Excellent service, competitive pricing - Many thanks !”

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Posted 2 months ago

“I RECENTLY PURCHASED NEW WHEEL BEARING FOR MY CLASSIC MOTORCYCLE AND WAS VERY PLEASED WITH THE COST FOR SUCH HIGH QUALITY BEARINGS, ESPECIALLY IF COMPARED WITH THE ITEM THAT YOU SEE ON EBAY, WHICH TEND TO BE MORE EXPENSIVE AND PROBABLY CHEAPER CHINESE BEARINGS.”

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Posted 2 months ago

“Five out of five”

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Posted 2 months ago

“You are selling goods that do not exist. this is not true”

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Posted 2 months ago

You are correct, this is not true. From time to time, we have products that are out of stock and require a lag time to source and re-stock. Unfortuately there is a time difference for our stock system to catch up with out of stock items.

Posted 1 month ago