Bearings-Online Reviews

Name: Bearings-Online
Address: Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Dundee
Rating: 4.79

4.8 Rating 842 Reviews

95 %

of reviewers recommend Bearings-Online

Company Reviews

Metrics

4.8

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearings-Online 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with quality of bearings , these were a reputable make who normally are very good. Contacted customer service and did not much of a response.”

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Posted 6 days ago

Hi John, I have checked back and we have no record of any communication from you to our customer service. Please can you forward the email on to myself and I will address the issue accordingly. craig@rmbearings.co.uk Thanks, Craig.

Posted 4 days ago

“Our order arrived in great time. The quality was good. We will definitly use you again. thanks!!”

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Posted 6 days ago

“good prompt service”

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Posted 6 days ago

“I have made several purchases from this company now on behalf of work and I honestly can't recommend them enough. Always good correspondence, quick delivery and excellent product quality.”

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Posted 6 days ago

“Very good service”

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Posted 6 days ago

“Had to source bearings for a proton savvy all arrived on time . Excellent service”

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Posted 6 days ago

“Very good company, helpful and efficient.”

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Posted 1 week ago

“Disappointed with the purchase. Poor quality bearings, possibly lower grade and not the standard I expected. Had to reorder from somewhere else. I’m attaching a photo for transparency, following contact from the seller. The SKS bearing on the left came from Bearings Online; the one on the right was purchased elsewhere. Beyond the clear difference in packaging, the bearing from Bearings Online didn’t spin smoothly. I used it in a bicycle freehub, and the wheel showed noticeably increased friction.”

Helpful Report

Posted 1 week ago

We take accusations of this nature very seriously and the words you have used can be hugely damaging, especially when they are categorically false. We are a hard working, sincere family business with 42 years of bearings supply experience and are hugely offended by the accusations, with no hard evidence provided. You ordered SKF bearings and you were supplied with SKF bearings which are sourced directly from SKF. If there was any issue with the performance of the bearing then we would advise sending them back to us ASAP (FOC) and we will forward on to SKF for an inspection report. I await your reply. Craig Robertson - craig@rmbearings.co.uk

Posted 1 week ago

UPDATE FROM BEARINGS-ONLINE We asked you to retract the false allegations. Your original review statement included the word "counterfeit" therefore we need to take action as that is completely false and defamatory. As stated, our supply came straight from the SKF factory so please send these back to us and we can update you with a report when SKF inspect. Honest feedback is completely fine and acceptable. False allegations are not acceptable in our eyes. Please distinguish the difference between the two of them.

Posted 1 week ago

“First class service from start to finish. Highly recommended.”

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Posted 1 week ago

“Excellent quality bearings at a very competitive price, quickly delivered and easily ordered. Thank you.”

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Posted 1 week ago

“The items arrived in good time, is exactly what I ordered. It was well wrapped, and postage was reasonable.”

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Posted 1 week ago

“Good supplier”

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Posted 1 week ago

“Easy to reference, accurate descriptions. Rebuilt Piaggio MP3 500ie trike forks. A quarter of the price of the oem bearings and of a far higher standard as dicoveredwhen reading the codes on the originals.”

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Posted 1 week ago

“Sent out quickly packed in a box ,quality bearings”

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Posted 1 week ago

“Great company to deal with and an excellent site. Found exactly what I needed very quickly and easily. Prices were very competitive and the delivery was really fast. I will definitely use them again when I need bearings in future.”

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Posted 1 week ago

“does what it says on the tin. next day delivery with no problems”

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Posted 1 week ago

“Hugh quality bearings at competitive prices, decent service, great experience and no complaints”

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Posted 1 week ago

“Great service and nothing was a problem when ordering”

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Posted 1 week ago

“excellent stock easy to use website”

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Posted 1 week ago

“Huge range and very prompt delivery.”

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Posted 2 months ago

Bearings-Online is rated 4.8 based on 842 reviews