“Although I had to wait quite a while for the BBQ to be in stock, BBQ World were excellent when I phoned for an update. They said as soon as the bbq arrived at the store it would go out on an overnight next day delivery which it did. Couldn't get better than that, the BBQ looks great and was easy to construct after viewing a few videos and reading the clear instructions. Looking forward to giving the bbq a good test this week and over the bank holiday weekend.
Would recommend this product and BBQWorld for their outstanding service.”
“We recently purchased the cadac safari chef. Such a good site to order from and very informative. Came with a few days. Tried it out. Instructions good. Cooked a perfect meal on our first time camping.”
“Was searching for great bbq.
Unsurprisingly I searched for a great price too and it led me to this site.
I got a great price and even better, really fast delivery.
It comes on a pallet so arrives in a pristine condition.
It took me about 3 hours to make the bbq from the kit.
Would recommend this company.”
“Seamless experience, rang up bbq World and got some really good advice, very well balanced. Had to order online, but that was quick and simple. Ordered on the Sunday, got a pallet delivery on the Tuesday, would use again in a heartbeat.”
“Recently have ordered two barbecues from BBQ world and they both arrived promptly. Both were Weber and of the quality expected. However the ‘Traveller’ was far too heavy for us to travel with….we struggled getting the box in. My mistake believing the name not checking the KG-which I explained to customer services and expected to be slightly out of pocket when requesting a different model be delivered (& payed for) and the Traveler returned. However, their couriers cannot pick an item up whilst delivering and I could not get a return for less than £60 which seemed a bit harsh and disappointing.”
“Bought the Cadac Carri Chef 2. Was paid on a 6th August which was a Friday and wasn’t even dispatched until the 14th. Paid £15.00 postage for it to take almost two weeks to arrive! Definitely not happy and will not shop here again or recommend to anyone.”
Hi Duncan
Thanks for the review.
Just to clarify your order was placed at 23.00 on Friday the 6th and you paid the £15 Saturday delivery charge, possibly expecting it to arrive in the following hours.
At the time we required orders to be placed by Midday for delivery the following day. As your order was placed after Midday then as you paid a Saturday surcharge your order was moved over for delivery on the following Saturday.
If you would like to contact our customer service department then they will look into refunding the Saturday delivery surcharge.
Kind Regards
