Login
Start Free Trial Are you a business? Click Here

BBQ Land Reviews

4.8 Rating 4,376 Reviews
96 %
of reviewers recommend BBQ Land
4.8
Based on 4,376 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

Delivery prompt despite lockdown with e mails keeping me updated - great service
Helpful Report
Posted 5 years ago
Lovely bit of equipment cant fault it
Helpful Report
Posted 5 years ago
Outstanding service and product top quality. Over the moon with my kamado bbq cover. For the price it is the best buy out there! Had to email customer service because I put my post code wrong in error. Was promptly sorted. We need more good companies like this out there!
Helpful Report
Posted 5 years ago
BBQ land were amazing. The delivery didn’t go quite to plan but they were really responsive and helpful. Also the have an epic YouTube channel. I can’t wait until I can start cooking next summer !
Helpful Report
Posted 5 years ago
Quick efficient service
Helpful Report
Posted 5 years ago
Arrived quickly and well packaged
Helpful Report
Posted 5 years ago
Excellent service. My order arrived quickly. I was kept updated of its progress.
Helpful Report
Posted 5 years ago
The initial order for the BBQ went very smoothly. The delivery did not. The large heavy BBQ arrived on a transit van and had clearly been loaded by pallet on to the van. The 2 people who delivered it could not lift it. This resulted in the whole package having to be taken apart and even then it was a struggle to get the BBQ off the lorry. The whole delivery process was unsatisfactory.
Helpful Report
Posted 5 years ago
Still haven't received this
Helpful Report
Posted 5 years ago
The customer gave us an incorrect delivery postcode with the order, and this caused problems with the delivery during the busy Christmas Period, when couriers find it particularly difficult to deal with such changes.
Posted 5 years ago
Pizza oven arrived really quickly for Xmas - well packaged me very reasonably priced.
Helpful Report
Posted 5 years ago
Brilliant product (pizzas made were exceptional). Very quick delivery. Really pleased.
BBQ Land 5 star review on 27th December 2020
Helpful Report
Posted 5 years ago
Excellent, fast, efficient service, sending a product for Christmas that was sold out in other places. Will use again.
Helpful Report
Posted 5 years ago
Keen price and prompt delivery.
Helpful Report
Posted 5 years ago
Great service, especially at this time of year.
Helpful Report
Posted 5 years ago
I have tried to support smaller companies throughout this covid 19 pandemic rather than the large corporations.......so I purchased a ooni pizza oven from bbq land....The WORST customer service I have ever received.........I should have just gone to John Lewis......
Helpful Report
Posted 5 years ago
The customer mixed up their Billing and Delivery addresses on their order, and whilst we tried to change these post-despatch, unfortunately it was not possible to prevent delivery to the Billing Address.
Posted 5 years ago
Bought this as a Christmas present and it was well received.It looks impressive , but hasn’t been used yet . It’s nice to know that it can be used for more than cooking pizzas .
Helpful Report
Posted 5 years ago
Fantastic service ! Prompt delivery, good communication, packaging excellet
Helpful Report
Posted 5 years ago
This was an impulse buy buy I will definitely come back here again. Easy check out, super fast delivery and the staff are genuinely helpful over the phone. Couldn’t be happier
Helpful Report
Posted 5 years ago
Super Quick service and delivery 😊
Helpful Report
Posted 5 years ago
Received promptly. Item as described and packaged well.
Helpful Report
Posted 5 years ago
BBQ Land is rated 4.8 based on 4,376 reviews