BBQLAND Reviews

Name: BBQLAND
Address: Unit 1 Priory Farm Priory Lane Little Wymondley, Hitchin
Rating: 4.84

4.8 Rating 3,794 Reviews

96 %

of reviewers recommend BBQLAND

4.8

Based on 3,794 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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BBQLAND 5 star review on 24th April 2024

284

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order process, delivery and product quality was all excellent but I hadn't noticed that one of the charcoal bags had already been opened before delivery, else it would have deserved 5 stars.”

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Posted 1 year ago

“Great service and really helpful when i had to rearrange the delivery date very shortly after placing the order. Everything arrived in excellent order and enjoying my cooks so far. The only minor issue was that delivery was delayed by 1 day due to a collection problem at the warehouse. Would definitely buy from them again.”

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Posted 1 year ago

“Picked up a Masterbuilt Gravity Series 800 in the Black Friday sale for a decent, but not totally amazing price; best I could find in the sales. I live Inverness way so was happy to see that they would deliver and it didn’t cost an outrageous amount. Website and email communication were good and delivery was quick.”

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Posted 1 year ago

“Product is great. Only issue is with the delivery DHL left it with a random neighbour and we didn’t get any notification that it had been delivered. It wasn’t until 3 days later when I checked the DHL app to see why it hadn’t been delivered that I found out it had been delivered at all”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Good service and always polite and helpfull on phone never had a problem, but when you use bbq tokens to save 10£ then pand p costs 5£ bit annoying . and why can I only order 2 bags of charcoal at a time?”

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Posted 1 year ago

“Hi, built my smoker yesterday, well pleased with the unit. Unfortunately there was a slight dent to the front door of the cabinet as the box was damaged in shipping. I have taken a couple of photos but to be honest it is not a problem. There were 2 screws missing for the rear hand rail, if you could send me some that would be great. Cheers Russ”

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Posted 1 year ago

“I ordered a replacement shelf holder for my Kamado Joe Big Joe. The original lasted nearly ten years so that was good. The replacement was really expensive, but it's a Kamado Joe part, well built and was delivered quickly and without fuss.”

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Posted 1 year ago

“Delivered promptly and appears to be good quality. Just one star deducted because I still feel it's a bit overpriced for what it is (purchased wood chunks and butcher paper) - but I can't find it cheaper anywhere else either...!”

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Posted 1 year ago

“Super pleased with the service, ordered Kamado Joe 11 classic at the best price I could find, it was delivered on time,intact. Super pleased, have since ordered extra items, can only recommend five stars”

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Posted 1 year ago

“Ordered item was delivered in good time. It was also at a very competitive price. Would order from BBQLAND again.”

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Posted 1 year ago

“Quick and efficient, great product - thank you”

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Posted 1 year ago

“Excellent service, speedy delivery and best price around. Only going was it was a surprise gift but the box clearly said what the item was when it was delivered and taken in my present reciepiennt.”

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Posted 1 year ago

“Delivery very good . Bbq well packed but no real information about how to use it especially with the split we brought with it.”

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Posted 1 year ago

“Bought Cadac city chef 40. Best price by a long way. No issues delivered a few days later well happy.”

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Posted 1 year ago

“good stuff at an okay price. not used to paying for delivery but hey I get it, you don't sell much that is light, so I understand the need to pay for delivery”

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Posted 1 year ago

“Very quick delivery; no problems”

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Posted 1 year ago

“Order and shipment very straight forward. Shipping company not so good. Truck arrived, I asked if he could drop it up the step from the driveway with his tail lift, he was a total jobs worth, dumped it on the drive and left. £1.8k sitting on the driveway! Not happy”

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Posted 1 year ago

“Good price and efficient service. Box arrived damaged and slight scuff to side of pizza oven. Only cosmetic. Used straight from the box. Highly recommend Ooni!”

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Posted 1 year ago

“Great product but one part was cracked. Have managed to still use it though. Hope it will last”

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Posted 2 years ago

BBQLAND is rated 4.8 based on 3,794 reviews