“Really pleased with bathroom mountain
Didn’t arrive on set date due to work volume but no problem in giving us back delivery charge an very efficient an professional with it all
Defo use it again”
Good Afternoon Ian,
We appreciate your feedback. As you can imagine it is no benefit to ourselves to miss items from an order. I have reviewed our records and can see upon being notified late in the day, the missing items left us the next day and were delivered the day after. We would have happily resolved the matter sooner had we know about the matter sooner in the day. Nevertheless, we believe that the order is now complete and I wish you the best with your project. If you need anything else in future please feel free to contact our team and we will do our best to help you. Kind Regards, Nelson
“Good quality, despatched and delivered promptly without excessive delivery charges that some companies use for ‘remote’ areas of Scotland. Very pleased with the mirror.”
“I was very satisfied and impressed with the overall service and speediness of delivery. The only criticism is that the mirror I ordered was described as suitable for portrait or landscape hanging but turned out to only have the fixtures for portrait - I wanted landscape and wouldn’t have ordered the item if the website description had been more accurate.”
“Customer service did not respond to my pre-purchase questions. Was given a delivery slot of 8am till 6pm. Delivery arrived at 6.10. I dont understand why an all day slot was given, in this day and age an AM or PM slot should be provided as a minimum”
“Arrived as expected. No problems with delivery or packaging. Not installed yet, but everything looks okay. Excellent distance from spigot end to the wall. Searched high and wide for this feature too. Also features rimless flush, and easy removable pan seat. Value a little high, but got most of the features we wanted. Only other feature I would have liked was a square frontage.”
