“lovely bathroom suite, well made vanity unit and toilet unit, very good quality. Quick delivery and lovely delivery driver, will definitely buy from them again”
“Bathroom Mountain has quality products at very competitive prices. The service has been very good and I would not hesitate to use them again for any thing Bathroom related.”
“Arrived on time - just had it fitted and it looks absolutely beautiful. Would def recommend, good value, good quality and delivered when they said they would - thank you Bathroom Mountain :)”
“Not a reliable company. We ordered a mirror 3/4 weeks ago and email said order dispatched. Nothing came. Waited few days then called the company. Was told mirror will be with me tomorrow. Next day, nothing came and after a week of calling someone every day, they said they don't have the mirror. So I asked for a refund. Will never order again from these people.”
Hi, Thank you for your feedback and I am sorry to hear about your experience. Please rest assured we will be investigating this matter with our delivery company. Regards, Nelson
Hi David, Thank you for your feedback we will happily discuss this with our supplier. Should you need anything else please let our team know. Regards, Nelson
Thank you Nikki. The team at Bathroom Mountain would like to say a big thank you for your valued five star company review.
Best regards.
Polly.
Bathroom Mountain
“ABSOLUTELY SHOCKING!!! HOW DARE YOU ASK ME TO WRITE A REVIEW WHEN YOU HAVEN'T DELIVERED THE PRODUCT. FALSE PROMISES AND LIES!!!!
DAY 5 AFTER EXPECTED DELIVERY AND STILL NOTHING!!!”
Good Afternoon Arran, I am sorry to hear that your goods have not yet arrived. Our team are looking into what has happened as this is certainly unusual. Our manager will happily give you a call as soon as possible in order to resolve the matter. Regards, Nelson
Hi, Thank you for your feedback we will happily discuss this matter with our suppliers. Our delivery company's records show your replacement has arrived with you. If there is anything else you need please let us know. Regards, Nelson
“Good service with everything as expected. A few more dimensions would have been better for me to accurately pre- design position in conjunction with plumbing considerations.”
Thank you Terry. We appreciate your five star company review and value your comments which have been duly noted.
Best regards.
Polly.
Bathroom Mountain
“Another fantastic purchase from bathroom mountain. Purchased a few mirrors for around our office and toilets . Couldn’t be happier with cost , delivery , and quality . Came on a pallet too so was happy with that as there’s minimum handling from delivery guys which I was nervous about with mirrors ! All good will use again”
“Good quality product. there was an issue with an incorrect component in my delivery but customer services were very easy to get hold of and immediately sent out a replacement.”
Hi, thank you for your feedback. The unit is delivered pre-assembled as advertised so we will happily address the matter with our supplier. Nevertheless one of our customer service team will be in touch to see if we can resolve the matter. Regards, Nelson
