Total Bathroom Supplies Ltd Reviews

4.58 Rating 36 Reviews
89% of reviewers recommend Total Bathroom Supplies Ltd
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Within 5 Days
on-time delivery
97%
accurate and undamaged orders
Greater than 93%
Customer Service
communication channels
Email, Telephone
"Fantastic Product/Price but delivery service terrible, expected to sit at home for 2 days waiting for a delivery to arrive as that's the best info they could give me, who has 2 days to spare and not leave the front door!!!??? If you "challenge" the delivery window you are then asked if you want to cancel the order.......wow, what great service......As a former logistics agent combined with computer tracking I find it impossible to believe the delivery service could actually have been that poor."
Posted 3 months ago
Im sorry to hear you had a bad time with the delivery service, the two day shipping window situations are only in a few unique parts of the country where then deliveries are done on a two day run, usually we can give an exact delivery day.
Posted 3 months ago
"Happy with the quick delivery, but the bathroom cabinet is another matter. Not happy at all as it arrived damaged. One of the shelves had small damage but when stuff inside cabinet you can't see it. The bigger problem is the damage on outside of the cabinet. So have to say I am not happy at all, wouldn't order anything again."
Posted 3 months ago
Unfortunately although its rare items can get damaged in transit, we will always replace damaged items asap (usually next working day).
Posted 3 months ago
Total Bathroom Supplies Ltd is rated 4.58 based on 36 reviews