Bathcenter.co.uk (Total Bathroom Supplies Ltd) have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Second purchase, good price and good quality products
”
- Yulan
“
Very competitive price.
”
- Mary Patricia
“
Excellent service , quick response and delivery got all my orders in time 👍
”
- Sean Young
“
Ordering was easy. Will review delivery and product when it arrives!
”
- Gillian
“
n/a will comment after delivery completes. only downside is there is no visibility on delivery date
”
- Dee
“
I never received my panel as they sent the wrong one out. Ok, these things happen, they said they would send the correct one out. A week later, its still not here, when I queried it I was told by Ameena delivery was attempted the day it was supposedly dispatched, when we were in all day. They also said they tried to call me, when no missed calls were received on the supposedly delivery day. Would not use them again and requested a refund.
”
- Beccy Cary
“
To be able to choose a delivery date prior to paying would be beneficial as we need the bath by a certain date and will have to cancel and seek a refund if it can't be delivered.
”
- Verified Customer
“
good customer service
”
- Samantha
“
Excellent service , quick response and delivery got all my orders in time 👍
”
- Sean Young
“
Nice and quick and cheaper service then my local store
”
- Leon