Bathcenter.co.uk (Total Bathroom Supplies Ltd) have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Superb product, more than meets my needs and will elevate my bathroom, great price too
”
- Verified Customer
“
Good price
”
- Verified Customer
“
Will comment once product received only just ordered but great price
”
- Verified Customer
“
Excellent service, very easy to order. Very quick, courteous and efficient delivery
”
- Verified Customer
“
Later when I receive delivery
”
- Verified Customer
“
very easy website to follow delivery was good no damaged items will definitely use again.
”
- Paul Callaway
“
I never received my panel as they sent the wrong one out. Ok, these things happen, they said they would send the correct one out. A week later, its still not here, when I queried it I was told by Ameena delivery was attempted the day it was supposedly dispatched, when we were in all day. They also said they tried to call me, when no missed calls were received on the supposedly delivery day. Would not use them again and requested a refund.
”
- Beccy Cary
“
To be able to choose a delivery date prior to paying would be beneficial as we need the bath by a certain date and will have to cancel and seek a refund if it can't be delivered.
”
- Verified Customer
“
Great service
”
- Verified Customer
“
Only just placed order so can’t really comment on service but prices look competitive
”
- Verified Customer
“
Excellent service and great baths
”
- Christopher Edwards
