Bathcenter.co.uk (Total Bathroom Supplies Ltd) have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Really good price for materials and easy website to order..
”
- Linda Lindsay
“
Excellent Price!
”
- Dave Schlick
“
Great price
”
- Sharon Jewell
“
Easy to use system - not taken delivery yet so cannot comment
”
- Sarah
“
Response to my email enquiry was prompt. I was happy with the answer.
Ordering was easy enough, Stockholm 1200mm 2 door, 4 draw vanity unit, white gloss.
I'm hoping the quality is as good as suggested. I'm quite nervous as not physically seen this product or brand.
I'll update with how delivery was and product itself.
”
- Verified Customer
“
easy to order and cheap delivery
”
- Philip Avis
“
I never received my panel as they sent the wrong one out. Ok, these things happen, they said they would send the correct one out. A week later, its still not here, when I queried it I was told by Ameena delivery was attempted the day it was supposedly dispatched, when we were in all day. They also said they tried to call me, when no missed calls were received on the supposedly delivery day. Would not use them again and requested a refund.
”
- Beccy Cary
“
To be able to choose a delivery date prior to paying would be beneficial as we need the bath by a certain date and will have to cancel and seek a refund if it can't be delivered.
”
- Verified Customer
“
This is the second bathroom I have ordered from bathcenter.co.uk
The customer service has been great and any issues were ironed out very quickly and without fuss by the efficient customer service team. Very pleased.
”
- Hazel Salter
“
Great service
”
- Verified Customer
“
very good service
”
- Amandeep Grover