Bathcenter.co.uk (Total Bathroom Supplies Ltd) have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Found the size we wanted at a good price
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- Verified Customer
“
Very good price. Thank you
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- Verified Customer
“
Found a frosted glass shower enclosure at good price.
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- Shuva Dey
“
OK so far - awaiting delivery
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- Verified Customer
“
So far, happy customer here. Hoping delivery goes as smoothly as ordering did.
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- Ruthie Mitchell
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Ordering was easy. Awaiting delivery so no further review yet.
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- Verified Customer
“
I never received my panel as they sent the wrong one out. Ok, these things happen, they said they would send the correct one out. A week later, its still not here, when I queried it I was told by Ameena delivery was attempted the day it was supposedly dispatched, when we were in all day. They also said they tried to call me, when no missed calls were received on the supposedly delivery day. Would not use them again and requested a refund.
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- Beccy Cary
“
To be able to choose a delivery date prior to paying would be beneficial as we need the bath by a certain date and will have to cancel and seek a refund if it can't be delivered.
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- Verified Customer
“
Excellent customer service and technical department
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- Verified Customer
“
Great service
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- Neil Cowap
“
Excellent service so far thankyou
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- Conor Bissett