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Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews

4.6 Rating 2,392 Reviews
B-
Happiness Grade
Read Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews
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Phone:

01246550199

Email:

info@bathcenter.co.uk

Location:

unit 22, , chesterfield,\nunit 22, , chesterfield

Bathcenter.co.uk (Total Bathroom Supplies Ltd) have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

98.80%
Industry Average
Great website, really easy to use. Some good value deals/options on offer. I did price match and found Bathcentre was cheaper for the same/similar products!
- {{customer.name}}
Great website, found exactly what I wanted at a far cheaper price than on other sites.
- {{customer.name}}
Good price and in stock
- {{customer.name}}
A-

Delivery - Fast

83.04%
Industry Average
Very good,but seems to have charged me for delivery when orders over £500 should be free.
- Verfied Customer
Delivery charge bit high
- Verified Customer
we would like the delivery before Monday 15th if possible please.
- Verified Customer
F

Refunds - Difficult

0.00%
Industry Average
I never received my panel as they sent the wrong one out. Ok, these things happen, they said they would send the correct one out. A week later, its still not here, when I queried it I was told by Ameena delivery was attempted the day it was supposedly dispatched, when we were in all day. They also said they tried to call me, when no missed calls were received on the supposedly delivery day. Would not use them again and requested a refund.
- Beccy Cary
To be able to choose a delivery date prior to paying would be beneficial as we need the bath by a certain date and will have to cancel and seek a refund if it can't be delivered.
- Verified Customer
97.58%
Industry Average
Love the website, products, prices and customer service. What more could you ask for?
- Richard Lovelock
Terrific Service. Full Marks to Amina (apologies if spelling is incorrect).
- Verified Customer
Efficient service
- Keith Rixson