Bathcenter.co.uk (Total Bathroom Supplies Ltd) have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Best price, easy to order on website site
”
- Verified Customer
“
the website is easy to use and the price for quality vanity unit is great .
”
- Oghenekaro Peter Akele
“
Good stuff good price
”
- Wayne Buswell
“
Unclear at check out when delivery will be. Good website with very helpful filter criteria.
”
- Verified Customer
“
Like the website. clear instructions re delivery etc.
”
- Verified Customer
“
Hoping there delivery is as fast and easy as it was to order
”
- Verified Customer
“
I never received my panel as they sent the wrong one out. Ok, these things happen, they said they would send the correct one out. A week later, its still not here, when I queried it I was told by Ameena delivery was attempted the day it was supposedly dispatched, when we were in all day. They also said they tried to call me, when no missed calls were received on the supposedly delivery day. Would not use them again and requested a refund.
”
- Beccy Cary
“
To be able to choose a delivery date prior to paying would be beneficial as we need the bath by a certain date and will have to cancel and seek a refund if it can't be delivered.
”
- Verified Customer
“
Very good service
”
- John Clarke
“
Excellent service!
”
- Marilyn Kenny
“
Good service
”
- Verified Customer