Bathcenter.co.uk (Total Bathroom Supplies Ltd) have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Good price and quick delivery
”
- Stuart Wilson
“
Great selection of bathroom furniture, good range of styles and price points. Managed to find exactly the vanity unit and tallboy cupboard I was looking for to replace out old ones. Really good quality with the bonus of a summer discount - fits the brief perfectly! Had a query and Ameena was very helpful and supportive, explaining clearly options and process. Excellent experience!
”
- Verified Customer
“
LOOKS LIKE A QUALITY BATH,GOOD SALE PRICE TOO,EASY TO ORDER
”
- Verified Customer
“
Delivery cost seems high for 4 bits of trim
”
- Jessica Lowes
“
Good price and quick delivery
”
- Stuart Wilson
“
Effortless shopping. Always keep me informed. Quick delivery.
”
- Verified Customer
“
I never received my panel as they sent the wrong one out. Ok, these things happen, they said they would send the correct one out. A week later, its still not here, when I queried it I was told by Ameena delivery was attempted the day it was supposedly dispatched, when we were in all day. They also said they tried to call me, when no missed calls were received on the supposedly delivery day. Would not use them again and requested a refund.
”
- Beccy Cary
“
To be able to choose a delivery date prior to paying would be beneficial as we need the bath by a certain date and will have to cancel and seek a refund if it can't be delivered.
”
- Verified Customer
“
Great service
”
- Verified Customer
“
Great service from Ameena, very efficient and helpful. Thank-you😊
”
- Lisa Sterland
“
Very helpful and efficient great service from Ameena. Thankyou
”
- Verified Customer