Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews

4.70 Rating 135 Reviews
92 %
of reviewers recommend Bathcenter.co.uk (Total Bathroom Supplies Ltd)
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews
Fantastic Product/Price but delivery service terrible, expected to sit at home for 2 days waiting for a delivery to arrive as that's the best info they could give me, who has 2 days to spare and not leave the front door!!!??? If you "challenge" the delivery window you are then asked if you want to cancel the order.......wow, what great service......As a former logistics agent combined with computer tracking I find it impossible to believe the delivery service could actually have been that poor.
Posted 2 years ago
Im sorry to hear you had a bad time with the delivery service, the two day shipping window situations are only in a few unique parts of the country where then deliveries are done on a two day run, usually we can give an exact delivery day.
Posted 2 years ago
Happy with the quick delivery, but the bathroom cabinet is another matter. Not happy at all as it arrived damaged. One of the shelves had small damage but when stuff inside cabinet you can't see it. The bigger problem is the damage on outside of the cabinet. So have to say I am not happy at all, wouldn't order anything again.
Posted 2 years ago
Unfortunately although its rare items can get damaged in transit, we will always replace damaged items asap (usually next working day).
Posted 2 years ago
Bathcenter.co.uk (Total Bathroom Supplies Ltd) is rated 4.70 based on 135 reviews