(Total Bathroom Supplies Ltd) Reviews

4.70 Rating 135 Reviews
92 %
of reviewers recommend (Total Bathroom Supplies Ltd)
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read (Total Bathroom Supplies Ltd) Reviews
We ordered a complete bathroom suite including a 1675mm Carron bath. Everything was checked for damage before the fitter was booked. We went away for a week while the bathroom was being fitted. Upon return, I asked the fitter why he had to put a plastic filler at the one end of the bath and he replied "because you ordered the wrong size bath". I have measured the bath and it measures 1650mm. Absolutely disgraceful! My order clearly states 1675mm and your confirmation email states 1675mm, so why did you send a 1650mm bath???? Who would ever think we would need to measure that the correct bath size had been sent?
Posted 3 weeks ago
The service I received was awful. Delivery times not respected, part of the order missing, difficult to get someone at the company to accept responsibility to get the order delivered. I am surprised that I am being asked to comment on my experience with this company.
Posted 1 month ago (Total Bathroom Supplies Ltd) is rated 4.70 based on 135 reviews