Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews

4.70 Rating 135 Reviews
92 %
of reviewers recommend Bathcenter.co.uk (Total Bathroom Supplies Ltd)
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews
We ordered a complete bathroom suite including a 1675mm Carron bath. Everything was checked for damage before the fitter was booked. We went away for a week while the bathroom was being fitted. Upon return, I asked the fitter why he had to put a plastic filler at the one end of the bath and he replied "because you ordered the wrong size bath". I have measured the bath and it measures 1650mm. Absolutely disgraceful! My order clearly states 1675mm and your confirmation email states 1675mm, so why did you send a 1650mm bath???? Who would ever think we would need to measure that the correct bath size had been sent?
Posted 3 weeks ago
A pleasure dealing with this company. The staff are extremely helpful and keep you updated with your order or quick to answer any questions you might have. Very quick delivery. I will definitely use them again.
Posted 4 months ago
Excellent service from the bathcenter. They stocked an item that no one else seemed to be able to supply for a couple of weeks. Delivered it within 2 days of order.
Posted 7 months ago
Had a few problems but Barry and Ameena were excellent at helping me resolve them . Absolutely 5 star company . thank you
Posted 9 months ago
First time customer with Bathcenter and have found their customer service to be excellent, Ameena at Bathcenter has kept us informed of order and responded quickly to our emails. Delivery of items is also prompt, highly recommend. Just waiting for one more item which was out of stock which I'm sure will arrive shortly.
Posted 9 months ago
We are very happy with the quality of the products and excellent customer service.
Posted 9 months ago
I'm very happy with the items I ordered. However, two items arrived unexpectedly, but the long bath which was out of stock meant a wait of several weeks. No problem except for the automated email telling me my delivery was complete which it wasn't. This was rectified quickly with an email from me and I was told I would be contacted about delivery which I was and it arrived promptly on the chosen day conveniently for the plumber who had already started work.
Posted 10 months ago
Just what I needed at a very competitive price. Quick delivery and good communication. Would definately use them again!
Posted 1 year ago
Ordered online and delivered on time
Posted 2 years ago
Great price excellent quality great to deal with, recommend
Posted 2 years ago
Bathcenter.co.uk (Total Bathroom Supplies Ltd) is rated 4.70 based on 135 reviews