Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews

Name: Bathcenter.co.uk (Total Bathroom Supplies Ltd)
Address: unit 22, , chesterfield, chesterfield
Rating: 4.60

4.6 Rating 2,246 Reviews

92 %

of reviewers recommend Bathcenter.co.uk (Total Bathroom Supplies Ltd)

4.6

Based on 2,246 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Wonderful service all round. Held on to order whilst we timetabled everything into place. Great delivery service.”

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Posted 3 years ago

“Large item purchased. Delivered within time frame with accurate delivery update from Bath enter. Driver phoned near delivery time as well. Very happy with purchase.”

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Posted 3 years ago

“Thank you very good service and fast delivery”

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Posted 3 years ago

“Was just a little disappointed and worried about the lack of bath packaging.”

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Posted 3 years ago

We use specialist carriers so the items are handled with care and should never arrive damaged, if you have any problems though we will exchange any damaged items immediately.

Posted 3 years ago

“The best delivery service we have ever had , ordered one day and delivered the next .”

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Posted 3 years ago

“Very pleased with product , good communication and fast delivery thanks.”

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Posted 3 years ago

“Excellent fast hassle free delivery”

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Posted 3 years ago

“Simple to order with plenty of choice of products. Good value and quick delivery.”

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Posted 3 years ago

“Excellent product at a good price will definitely use again”

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Posted 3 years ago

“Lovely units and great quality”

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Posted 3 years ago

“Very good options and price with spot on delivery”

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Posted 3 years ago

“We ordered a complete bathroom suite including a 1675mm Carron bath. Everything was checked for damage before the fitter was booked. We went away for a week while the bathroom was being fitted. Upon return, I asked the fitter why he had to put a plastic filler at the one end of the bath and he replied "because you ordered the wrong size bath". I have measured the bath and it measures 1650mm. Absolutely disgraceful! My order clearly states 1675mm and your confirmation email states 1675mm, so why did you send a 1650mm bath???? Who would ever think we would need to measure that the correct bath size had been sent?”

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Posted 3 years ago

“Bathcentre is excellent. Really helpful. Quality products.”

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Posted 3 years ago

“Arrived very quickly. Product is exactly as stated and looks excellent, can’t wait for the plumber to fit. Very good service thank you.”

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Posted 3 years ago

“The products I ordered were better quality than I expected, I did select the reinforced bath and bath panel which were slightly more expensive but the quality was excellent. The folding bath screen was actually one of the best I have seen and it works perfectly. The delivery was prompt and as discussed on the telephone, selecting a date and morning or afternoon delivery was great allowing us to have the products on site in time for the plumber. 5 Stars 🌟”

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Posted 3 years ago

“The service I received was awful. Delivery times not respected, part of the order missing, difficult to get someone at the company to accept responsibility to get the order delivered. I am surprised that I am being asked to comment on my experience with this company.”

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Posted 3 years ago

“We were happy with the timespan of the bath being delivered. However, we were not notified of delivery, but fortunately someone was in. The delivery driver was very curt, when I asked for the bath to be delivered to the back garden he replied he could only deliver to the front door. As I'm 68yr old frail woman, I thought he was being disrespectful, he did however put it inside the front door. Hence the 3 stars was no notification and poor service.”

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Posted 3 years ago

“Good info on website and very straightforward to order. Deliveryon time exactly as promised.”

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Posted 3 years ago

“Fabulous service even though I ordered wrong bath to start with, staff soon amended order & speedy delivery. 10/10. Would definitely recommend.”

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Posted 3 years ago

“I got my vanity unit and sink very fast- 2nd day Small problem was resolved even quicker. Great communication, they reply on every email. The only downside is that they don't really provide time slots for delivery. 4,9 stars 🌟 for that.”

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Posted 3 years ago

Bathcenter.co.uk (Total Bathroom Supplies Ltd) is rated 4.6 based on 2,246 reviews