Page 3 of 7 for Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Bathcenter.co.uk (Total Bathroom Supplies Ltd) 5 star review on 15th September 2019

Anonymous

Anonymous // 01/01/2019

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“Great choice online. Delivery was timely, and product great quality.”

Posted 10 months ago

“Excellent products, service and communication! Great !”

Posted 10 months ago

“I'm very happy with the items I ordered. However, two items arrived unexpectedly, but the long bath which was out of stock meant a wait of several weeks. No problem except for the automated email telling me my delivery was complete which it wasn't. This was rectified quickly with an email from me and I was told I would be contacted about delivery which I was and it arrived promptly on the chosen day conveniently for the plumber who had already started work.”

Posted 10 months ago

“Prompt service - delivered on the promised day”

Posted 11 months ago

“Good communication. Deliveries on time. Helpful customer service.”

Posted 11 months ago

“Ordered a number if items, did encounter a couple of issues however they appeared to be through a third party supplier. Barry at bath center/ total bathrooms with whom I had email contact with was excellent and sorted the issues very quickly. I would definitely use again.”

Posted 11 months ago

“Very good quality product, and easy to put a order”

Posted 11 months ago

“Having been let down by two other bathroom suppliers, this company restored our faith! We were contacted to confirm a delivery date within days and they accommodated a date to suit us without any fuss. The lady on the phone and the delivery driver were nice people to deal with and our delivery arrived as promised. The screen was delivered in perfect condition which was a concern given its size. The shower screen was easy to fit, a well thought out design and we managed to fit it ourselves within a few hours. The end result looks amazing, really happy with this purchase. I would recommend this seller and we are looking at purchasing more of the bathroom equipment we need from this company.”

Posted 11 months ago

“Hi, Our toilet arrived safely, but the flush valve was faulty. Been assured another has been sent, but that was a week ago now. Very friendly, but would rather have a working loo. 🤷🏻‍♀️”

Posted 11 months ago

“Havnt fitted the shower seat yet but looks good Delivery took a while but arrived safely and well packed”

Posted 11 months ago

“Perfect products and excellent delivery arranged at a time which was good for us. Delivery man was fantastic too.”

Posted 11 months ago

“Very good service and product,would use this company again”

Posted 11 months ago

“quality products at a sensible price, good communications and a comprehensive knowledge of their products. highly recommended”

Posted 1 year ago

“Brilliant delivery, within two days of ordering! Bath arrived, the delivery driver waited while I unpacked it, to check there wasn’t any marks on it. All was great, and we now have a lovely bath in our new bathroom. Would definitely recommend. :)”

Posted 1 year ago

“Excellent service, order was delivered with no delay and was well packaged.”

Posted 1 year ago

“Great product range, easy to use online ordering and excellent customer care.”

Posted 1 year ago

“I ordered a bath on the Wednesday, it arrived by Friday. Very good service”

Posted 1 year ago

“Fantastic service, easy to use and quick delivery. Driver on the day gave fantastic customer service, would definitely recommend”

Posted 1 year ago

“Was a bit wary ordering what with the covid pandemic and lots of companies shutdown. But they had a good price for the mermaid panels I wanted. Ordered 2 panels and a kit of trims on the Friday, emails rec'd to confirm order followed by a phone call received on the Monday to confirm delivery date for Wednesday. All arrived on time. Absolutely no problems at all....really appreciated the great communication which is rare with a few other bathroom and plumbing suppliers I've used recently. Good prices too!”

Posted 1 year ago

“Excellent service, delivery and quality products”

Posted 1 year ago

Bathcenter.co.uk (Total Bathroom Supplies Ltd) is rated 4.70 based on 135 reviews