Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,520 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

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“Prompt delivery. Great product”

Helpful Report

Posted 7 years ago

Hi Rachel, thank you for taking the time to leave us a review, we love the Cellophant bow holds also. We always aim to get our customer's orders delivered as efficiently as possible. All the best, David.

Posted 7 years ago

“Email response was very quick and the shipping without problems.”

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Posted 7 years ago

Hi Guido, Thank you for taking the time to leave us your feedback and thank you for sharing your photos of the clarinet case. All the best, David.

Posted 7 years ago

“Excellent service from Bass Bags. Although a simple order for Cello Rosin it was easily processed and paid for and the goods arrived 2 days later. I will happily use this company again myself and would recommend to others.”

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Posted 7 years ago

Hi Clive, an order is an order to us however simple, we will always try our best. I look forward to your continued custom and thank you for the recommendation. All the best, David.

Posted 7 years ago

“fast speedy delivery, happy with purchase. good value, good company, would purchase from them again.”

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Posted 7 years ago

Hi, Thank you for your feedback, we like to think we operate as a good company and look forward to serving you again.

Posted 7 years ago

“Excellent service overall, but the website chat feature did not work on the day when I needed it. I did get a helpful email the next day, and the strings I wanted arrived within 48 hours as expected. Hopefully Very Good next time!”

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Posted 7 years ago

Hi David, Sorry the chat feature on our website didn't work on the day you needed it. The Chat feature is new technology to us and being honest; there has been a bit of a learning curve for myself and my staff. However, I'm glad we managed to get your order out to you on time despite the chat not working on the day. All the best, David.

Posted 7 years ago

“Excellent service. I received goods within twenty four hours of ordering!!”

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Posted 7 years ago

Hi Janet, Thank you for your feedback. We always try our best to get our shipments out accurately and quickly. All the best, David.

Posted 7 years ago

“Good service and pleased with the" End piece"which just Fitted as I have a wide spike.”

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Posted 7 years ago

Hi Roger, Thank you for taking the time to leave us a review. All the best, David.

Posted 7 years ago

“Fast Delivery ...Excellent product ! Thanks!”

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Posted 7 years ago

Hi Michael, no problem. All the best, David.

Posted 7 years ago

“Ideal and decent price”

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Posted 7 years ago

We do our best!

Posted 7 years ago

“Great service, was received in time, kept informed by e-mail”

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Posted 7 years ago

All part of our service.

Posted 7 years ago

“On Tuesday 31/10/17 I ordered a bag for my Akai Ewi5000. I selected delivery within 7 working days, I received it 0930 on Thursday 2/11/17.First class service. The bag itself is a very good item, well made, with plenty of thought gone into the design and fabric of it. First time of using Bass Bags very impressed will certainly recommend to all my musical friends and acquaintances.”

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Posted 7 years ago

Hi Mervyn, Thank you for your review and recommendation. All the best, David.

Posted 7 years ago

“The bag arrived very quickly, well packaged and is as described on the website. It fits my 3/4 bass perfectly and the workmanship for the bag looks good. Time will tell how long it lasts.”

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Posted 7 years ago

Hi Jeremy, Thank you for your feedback, we find the Westbury bass bags last very well. I cannot remember having any warranty problems with them, and we use ones every day that must be over five years old by now. All the best, David.

Posted 7 years ago

“Excellent, fast service for the second time I’ve used Bass Bags.”

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Posted 7 years ago

Hi Mike, thank you for returning to shop with us again and for taking the time to leave us some more feedback. We appreciate it, and it helps us in so many ways. All the best, David.

Posted 7 years ago

“Very good service. Good price. Fast delivery. I highly recommend this site!”

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Posted 7 years ago

Just like that! Thank you for helping us with your feedback.

Posted 7 years ago

“The product Super Sensitive Stoppin Endpin Stop- a spike, or more accurately, a non- slip floor protector, was everything I hoped it would be from the description on the Bass Bags website. It arrived a day or two sooner than I expected too. Thank you. I shall be back for other products from your site soon.”

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Posted 7 years ago

Hi Mike, Thank you for taking the time to leave us feedback and we look forward to serving you again in the future. All the best, David.

Posted 7 years ago

“The bag arrived in record time and is very good quality. It's also British made, which is a bonus.”

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Posted 7 years ago

Hi Cynthia, Thank you for taking time to leave us a review. We manage to keep our quality high because we make the quivers locally here in the UK by hand. All the best, David.

Posted 7 years ago

“Good product at a great price. Spot on customer service.”

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Posted 7 years ago

Hi Chris, We aim to please. All the best, David.

Posted 7 years ago

“Product was delivered quickly and well packaged”

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Posted 7 years ago

All part of the service.

Posted 7 years ago

“much quicker delivery than I expected”

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Posted 7 years ago

Hi Penelope, thank you for your feedback, and I'm glad we exceeded your expectations. All the best, David.

Posted 7 years ago

“The Nyman rosin was delivered early the next day. Excellent.”

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Posted 7 years ago

Hi Paul, We aim to please. David.

Posted 7 years ago

Bass Bags is rated 4.8 based on 1,520 reviews