Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,520 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly service, and the items are coming in time. I would recommend it!”

Helpful Report

Posted 7 years ago

Hi Ren, Thank you for the recommendation. David.

Posted 7 years ago

“very prompt delivery well packed easy to follow instructions”

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Posted 7 years ago

Hi Barbara, thank you for your feedback. We repack the stools for safer shipping and add the instruction sheet that we produced at the same time. All the best, David.

Posted 7 years ago

“Item delivered quickly and in perfect condition.”

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Posted 7 years ago

Hi Panikos, Thank you for giving us your feedback, we really appreciate it. All the best, David.

Posted 7 years ago

“Quick delivery, item as described and well packed.”

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Posted 7 years ago

We aim to please. Thank you for giving us the feedback.

Posted 7 years ago

“Really helpful. Got the order in late after being let down. The post had just gone but due to insider information on the posties route made it to me the next day. Saved. my. butt. So Grateful.”

Bass Bags 5 star review on 18th September 2017

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Posted 7 years ago

Hi Dan, Thank you for the feedback. It was a bit of a dash to catch the postman but I'm glad we managed it and could be of help to you.

Posted 7 years ago

“I had the most wonderful experience purchasing a trumpet for my daughter. Excellent price and good quality instrument-music teacher quite impressed. Delivery was quick as well.. already recommended the company to my friends”

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Posted 7 years ago

Thank you for the kind review.

Posted 7 years ago

“Good knowledge of stock and quick service with a discount.”

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Posted 7 years ago

Hi Roy, Thank you for the feedback. Most of the products we sell on our website, we've either used or fitted ourselves, giving us a unique insight into them. This insight, we like to think, separates us from the box shifters and helps us to serve our customers better.

Posted 7 years ago

“Great friendly service, quick delivery and the cheapest to boot. What's not to like?”

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Posted 7 years ago

Thanks for the feedback, we try our best to keep our prices low.

Posted 7 years ago

“Very efficient service. Reliable delivery. Excellent customer service.”

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Posted 7 years ago

Thank you for the kind feedback, we try our best.

Posted 7 years ago

“Prompt and efficient service. Product is well made, and perfect for taking on a plane.”

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Posted 7 years ago

Thank you for the feedback, our clarinet cases are really popular for taking on aeroplanes.

Posted 7 years ago

“Great, very friendly, very helpful.”

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Posted 7 years ago

Hi Sam, Thank you for your feedback.

Posted 7 years ago

“After looking for quite a while it was nice to resolve this issue. Thank you”

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Posted 7 years ago

Hi Jennifer, Thank you for taking the time to leave us feedback. I'm glad we had the right product and were able to help you solve your problem.

Posted 7 years ago

“Quick delivery . All ok and well packaged. Good price. Good product”

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Posted 7 years ago

We try to do our best, thank you for leaving us a review.

Posted 7 years ago

“Very fast delivery! Thanks”

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Posted 7 years ago

We aim to please. Thank you for taking the time to leave us feedback.

Posted 7 years ago

“The personal service here is excellent. I once had a problem with some bag straps so replacements were posted out to me immediately. I also had a problem with a music stand, and although I was offered collection/replacement the next day (which was very impressive) this wasn't convenient for me - so a full refund was granted instead. Thanks guys, I feel I'll always be able to approach you for goods, advice etc., and will definitely use you again.”

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Posted 7 years ago

Thank you for the kind review. We are a small family company so our service is always personal.

Posted 7 years ago

“Was my first purchase. Excellent and reliable service. Thank you.”

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Posted 7 years ago

Thank you for the kind review and I hope we can serve you again in the future.

Posted 7 years ago

“very fast and efficent”

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Posted 7 years ago

We do our best, thank you for the review.

Posted 7 years ago

“Fast delivery and clear communication throughout.”

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Posted 7 years ago

Hi Mats, Thank you for taking the time to leave us a review. It's greatly appreciated. David.

Posted 7 years ago

“This was not the first time I've used Bass Bags and again I wasn't disappointed. Good communication and prompt delivery of the items I ordered and that makes me happy.”

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Posted 7 years ago

Hi Terry, thank you for continuing to shop with us and taking the time to leave us some feedback. It's greatly appreciated and means a lot to us. All the best, David.

Posted 7 years ago

“Speedy despatch and quickly received. Well packaged and great product. One of the best prices I could find on the internet.”

Helpful Report

Posted 7 years ago

We try our best! Thank you for using us.

Posted 7 years ago

Bass Bags is rated 4.8 based on 1,520 reviews