Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,520 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only website I could find in UK selling this item (made in US) which is great. Super quick delivery, but then I live in the same city as the company so that probably helped. Item had slightly mouldy paper inside and a very small amount of rust on the product itself but this is only aesthetic, the product works absolutely fine and I am enjoying it greatly. Thanks Bass Bags :-)”

Helpful Report

Posted 8 years ago

Hi Stephen, Thank you for your kind review. I'm sorry to hear about the condition of the Realist Lifeline box contents. I've just checked our stock of Realist Lifelines, and I think the mould effect on the paper is a printer error as the black dots are spaced quite uniformly towards the bottom of the page and are identically placed on each page contained in every box. These sheets come with the products from David Gage in New York, I will print some here from a pdf and replace each one. There is some discolouration on some of the steel screw heads this is because they are made of steel, and it happens when they are exposed to air. I will contact David Gage and request that they start using different screws if possible. I notice that you're in Derby and as we're only just up the road, I'll happily pop round with a replacement if you'd like. We've been using the Realist products for a long time now (years), and this is the first instance of this that I'm aware of. All the best, David Morgan.?

Posted 8 years ago

“I've just bought a rather splendid (and expensive!) double bass bow. The seller recommended Pops rosin and in fact some colleagues were waxing lyrical about this rosin just a couple of months ago. So I've abandoned my usual rosin and am trying Pops. It comes with dire warnings about being very soft, to keep the pot upright and not to leave it in the sun. Well, it's certainly sticky and seems to be pushing the sound out excellently. I'm very happy with it so far. Service from Bass Bags was splendid. I did an internet search of several sellers and Bass Bags came out the cheapest. I've already recommended them to a student who has lost her pot of Pops! Delivery was very quick - it came in 2 days. Can't fault that! A D M”

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Posted 8 years ago

“I wish I had found this site earlier. They are very good value and service.”

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Posted 8 years ago

“I'm very satisfied with the speed of the delivery. It was unusually quick. Thank you”

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Posted 8 years ago

“Very pleased with my purchase.. Excellent quality,perfect fit and good value for the money... Thanks to all at Bass Bags.”

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Posted 8 years ago

“AMAZING customer service over the phone just before Christmas!It was so good I felt I had contacted Santa's elf workshop! The bass bag arrived the NEXT DAY as promised and is BEAUTIFUL! A Christmas gift for my 16 year old for his double bass, and he LOVES it! Superb quality, just beautiful. Our overall experience was so positive- I would like to become a repeat customer!”

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Posted 8 years ago

“Great products and quick delivery. Highly recommended”

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Posted 8 years ago

“Very helpful and gave me an excellent price on the instrument I purchased, which had been bought in especially for me. Excellent service and genuine people who understand musicians and what they need”

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Posted 8 years ago

“Pops rosin arrived in great time ! - nice work chaps.”

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Posted 8 years ago

“Excellent retailer. Speedy delivery”

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Posted 8 years ago

“Amazing service - my order was shipping the next day, and I received it within a couple of days. Case was exactly as described. Easy & smooth transaction. Highly recommended site.”

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Posted 8 years ago

“Excellent service, very quick delivery. Product is very good value for money.”

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Posted 8 years ago

“Excellent service and a superb quality product.”

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Posted 8 years ago

“Everything was easy, from comparing items to find the one I wanted, to ordering it, paying for it, etc. The item arrived a few days later, in the post (it was small), well packaged. So, overall, a pain-free, satisfying experience, how shopping should be...”

Helpful Report

Posted 8 years ago

“Thank you for your prompt dispatch of my order and also the advice of which size to order.”

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Posted 8 years ago

“Great shoulder rest that is collapsible. Fits well into the violin case without having to carry it separately. It would have been nice if dimensions of the rest were stated online.”

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Posted 8 years ago

“Having searched online for a cheaper kun shoulder rest, I found it slightly cheaper on Bass bags. Item delivered speedily. It would be nice to have the dimensions of the shoulder rest stated on the website. After purchasing, my child has decided to stick to using a soft sponge in place of the shoulder rest I just bought! With so much money spent! Hoping she changes her mind later.”

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Posted 8 years ago

“My strings came very quickly. Very competitive price too. Well done and thanks.”

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Posted 8 years ago

“Thank you for a quick, reliable service and a quality product!”

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Posted 8 years ago

“Perfect delivery,.... many thanks, ....of an iconic beautiful little bit of kit that is fundamental and so important to all of us. I'll certainly be placing my next order with you. Thanks again, Richard”

Helpful Report

Posted 8 years ago

Bass Bags is rated 4.8 based on 1,520 reviews