BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,357 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 14th March 2026

FELICIA T

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and customer friendly ordering. Does what it says on the tin.”

Helpful Report

Posted 9 years ago

“Please follow up DHL who attempted to deliver on 19th Dec but Scott was not at home as he and his wife work I arranged when ordering that Scott would be telephoned to arrange a time they would be home Please follow up Thank you Trevor Nichol”

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Posted 9 years ago

“All good and easy ordering online. Also spoke to customer service who were very helpful.”

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Posted 9 years ago

“The present was for my parents . They were delighted . The kiwi fruit needed eating quickly but rest was great ,”

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Posted 9 years ago

“Lovely gifts. The website was really easy ordering and delivery service fast. Hampers arrive beautifully wrapped.”

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Posted 9 years ago

“Baskets Galore were professional and quick to answer my questions. My only suggestion would be to be able to choose a specific wine to ADD to an already existing hamper - would be great. Shiraz and Chardonnay are not the most popular wines.”

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Posted 9 years ago

“I wasn't happy with your website. Although I was offered the option of multiple delivery addresses, when I got to that page, I couldn't figure that out. I started an online chat, which ended abruptly. However, when I called on the telephone, not convenient for me, as I'm not in the UK at the moment, the person at the other end couldn't have been more calm or helpful. 100% on that front.”

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Posted 9 years ago

“I didn't see the hamper so I gave it a good, but I was told it was lovely with a beautiful gold bow. She was very pleased. It was good to be able to make up my own as the items I chose were an odd mixture but things I knew she old love.”

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Posted 9 years ago

“it was easy to order on line. I can't comment on the baskets ordered at the moment because they are not due to receive them until the 20/12/16. When they have received the baskets I will update review”

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Posted 9 years ago

“Always had a good experience with Baskets Galore, with one exception, the discount vouchers!!! The discount seems to mysteriously drop off orders between applying the code and when the order is finalised. As I haven't wanted to start the order again, have missed discounts on this and at least one previous occasion. Not sure if this happens when a change is made after applying the discount code....but it is annoying glitch, that I can not rule out as being somewhat suspect.”

Helpful Report

Posted 9 years ago

Hi David. Sorry to hear you experienced issues with the "existing customer" loyalty discount codes. I can assure you that there is absolutely nothing untoward about them. Having reviewed your most recent orders, I think it might be a case of them not working due to the minimum order value not being met. We are sorry if the conditions weren't clear enough. Thank you for the feedback, and the opportunity to address it. We are delighted to hear that you are happy with everything else. We will be increasing loyalties to existing customers in 2017 so hopefully we can win your favour back in this regard too! Thank you for your continuing to shop with us year on year. We are truly appreciative. Wishing you a very happy Christmas. Kind regards, Lauren, Customer Services Team, Basketsgalore.

Posted 9 years ago

“Order process was easy and straightforward. Hasn't been delivered yet so cannot comment on the products but looked great!”

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Posted 9 years ago

“Basket is supposed to delivered nearer Xmas .previo s ones have been well received.”

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Posted 9 years ago

“Hello, Normally I would give you a much higher rating. I use you to send gifts to my uk friends. The baskets are always lovely. This time I found the website slow and clunky. I had trouble with the Visa verification and I couldn't skip past it. The instructions on the screen did not work. I ended up calling Visa and resolving things. As a result I missed getting the shipping date I wanted. I tried calling your number unfortunately the office was closed. A support line should be available for your over seas customers. Please improve your web buying experience. Best Regards, Monica”

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Posted 9 years ago

“Had a few delivery issues but they were very promptly resolved. The recipient loved her basket. Thank you Natascha Milsom”

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Posted 9 years ago

“Great service - very happy! Items delivered on time and recipients were happy with the quality.”

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Posted 9 years ago

“Friend was happy, said box was huge, said name card was not very clear hidden on side, also she sent me photo but I couldn't see the dates packet... Hope all was there embarrassed to ask friend”

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Posted 9 years ago

“I didn't have enough space to write my message in the card I purchased. I sent a message so I hope it was updated with the information I sent to the "Contact us" area as there was no other way for an international customer to deal with this issue. I think if you are offering cards you should give more space.”

Helpful Report

Posted 9 years ago

Hi Lisa, Thank you for your feedback. I apologise for any inconvenience you have experienced. We had replied to your email as your Gift Message was included no problem at all. A large portion of our customers are International, which is why we have several ways of communicating. Our Live Chat application is for fast responses during business hours. You can also Reply to your order confirmation email and we offer an Out of Hours service to the best of our ability. We also have our telephone lines which allow you to leave messages for us to return your call. I hope this helps. Team BG.

Posted 9 years ago

“I had trouble using the pay by card but i called into the customer service desk and this was quickly resolved, the hamper is scheduled for delivery today”

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Posted 9 years ago

“The quality of the items and the basket itself was really good. The delivery service reached out to my boyfriend to ask for more specific information on what to do about the delivery. He was really happy about the gift.”

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Posted 9 years ago

“The range of hampers were good, and varied depending on budget.”

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Posted 9 years ago

BasketsGalore is rated 4.7 based on 3,357 reviews