BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,258 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,258 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it was easy to order on line. I can't comment on the baskets ordered at the moment because they are not due to receive them until the 20/12/16. When they have received the baskets I will update review”

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Posted 8 years ago

“Always had a good experience with Baskets Galore, with one exception, the discount vouchers!!! The discount seems to mysteriously drop off orders between applying the code and when the order is finalised. As I haven't wanted to start the order again, have missed discounts on this and at least one previous occasion. Not sure if this happens when a change is made after applying the discount code....but it is annoying glitch, that I can not rule out as being somewhat suspect.”

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Posted 8 years ago

Hi David. Sorry to hear you experienced issues with the "existing customer" loyalty discount codes. I can assure you that there is absolutely nothing untoward about them. Having reviewed your most recent orders, I think it might be a case of them not working due to the minimum order value not being met. We are sorry if the conditions weren't clear enough. Thank you for the feedback, and the opportunity to address it. We are delighted to hear that you are happy with everything else. We will be increasing loyalties to existing customers in 2017 so hopefully we can win your favour back in this regard too! Thank you for your continuing to shop with us year on year. We are truly appreciative. Wishing you a very happy Christmas. Kind regards, Lauren, Customer Services Team, Basketsgalore.

Posted 8 years ago

“Order process was easy and straightforward. Hasn't been delivered yet so cannot comment on the products but looked great!”

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Posted 8 years ago

“Basket is supposed to delivered nearer Xmas .previo s ones have been well received.”

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Posted 8 years ago

“Hello, Normally I would give you a much higher rating. I use you to send gifts to my uk friends. The baskets are always lovely. This time I found the website slow and clunky. I had trouble with the Visa verification and I couldn't skip past it. The instructions on the screen did not work. I ended up calling Visa and resolving things. As a result I missed getting the shipping date I wanted. I tried calling your number unfortunately the office was closed. A support line should be available for your over seas customers. Please improve your web buying experience. Best Regards, Monica”

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Posted 8 years ago

“Had a few delivery issues but they were very promptly resolved. The recipient loved her basket. Thank you Natascha Milsom”

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Posted 8 years ago

“Great service - very happy! Items delivered on time and recipients were happy with the quality.”

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Posted 8 years ago

“Friend was happy, said box was huge, said name card was not very clear hidden on side, also she sent me photo but I couldn't see the dates packet... Hope all was there embarrassed to ask friend”

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Posted 8 years ago

“I didn't have enough space to write my message in the card I purchased. I sent a message so I hope it was updated with the information I sent to the "Contact us" area as there was no other way for an international customer to deal with this issue. I think if you are offering cards you should give more space.”

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Posted 8 years ago

Hi Lisa, Thank you for your feedback. I apologise for any inconvenience you have experienced. We had replied to your email as your Gift Message was included no problem at all. A large portion of our customers are International, which is why we have several ways of communicating. Our Live Chat application is for fast responses during business hours. You can also Reply to your order confirmation email and we offer an Out of Hours service to the best of our ability. We also have our telephone lines which allow you to leave messages for us to return your call. I hope this helps. Team BG.

Posted 8 years ago

“I had trouble using the pay by card but i called into the customer service desk and this was quickly resolved, the hamper is scheduled for delivery today”

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Posted 8 years ago

“The quality of the items and the basket itself was really good. The delivery service reached out to my boyfriend to ask for more specific information on what to do about the delivery. He was really happy about the gift.”

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Posted 8 years ago

“The range of hampers were good, and varied depending on budget.”

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Posted 8 years ago

“Lovely gift delivered as promoted.”

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Posted 8 years ago

Hi there, Kate. Thank you for your comments, we are pleased to hear Fiorella enjoyed her Flower Gift Basket. We hope to see you back again soon, Team BG.

Posted 8 years ago

“They fulfilled my needs”

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Posted 8 years ago

Hi Sean, thank you for your feedback. We are pleased to hear that our Revitaliser Basket for Him was well suited to nurse Stuart back to health. Thanks again, Team BG.

Posted 8 years ago

“I was very happy with the service. From the time I ordered online until the hamper was delivered I was kept informed. I like the way I can make up my own hamper and I will probably do that next time but this time I was in a rush. Thank you for a good service.”

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Posted 9 years ago

Greetings, Phylis. Thank you for your comments, I just wanted to say next time you are ordering please do not hesitate to contact us for any changes or if you have any queries. We look forward to seeing you back again and I hope Shona enjoyed her delicious Birthday Basket! Kind Regards, Team BG.

Posted 9 years ago

“our basket is not due to be delivered until 23rd july, so have no feed back on quality yet. however. was impreessed with the ease of shopping on line with your company.”

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Posted 9 years ago

Greetings, Jill. Thank you for your comments, we will keep an eye on the delivery progress of Mr/Mrs.Hopwoods Gift. It's lovely to hear you had a great experience ordering online, please let us know if you have any queries. Kind Regards, Team BG.

Posted 9 years ago

“The hamper hasn't been delivered yet but the website was easy to use and I liked that you had the option to gift it with a message”

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Posted 9 years ago

Hey there, Cristin. I can see that your Gift Basket to Ian was successfully delivered today as requested. We hope Ian enjoys his delicious Gift Basket and we hope to see you back again soon! Kind Regards, Team BG

Posted 9 years ago

“I couldn't find a basket that completely fitted my needs so I opted for the 'build your own'. I think it would be useful if you could add a bottle of wine to the baskets without any alcohol as I would have done with with one of your pre-packed hampers had it been an option”

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Posted 9 years ago

Hi Julie, I just wanted to touch base with you as I noticed you mentioned adding items to a Pre Made Basket. We have a great sister site: Irish Gourmet (http://irishgourmet.co.uk) that allows you to do exactly this. Please feel free to contact us at anytime before or after an order if you have any queries, as we would be more than happy to help. I also seen that your Gift Basket for Valerie made it in to today’s Daily Dispatch Blog, which you can see on our FB or Twitter, as it looked fabulous. I trust Valerie will be over the moon. Kind Regards, Team BG.

Posted 9 years ago

“Basket of goodies arrived first thing in the morning as a special birthday treat for my sister. Lovely surprise for her, and I had a surprise as they had seen my note and put a birthday ribbon on it. Thank you.”

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Posted 9 years ago

Hi there, Andrew. That's fantastic to hear that your Baskets Galore order went perfectly. We of course were more than happy to accommodate your needs and we try to fulfill any request. So it's great to hear that Heather was very pleased with her Birthday Gift. Please just give us a shout if you have any queries for future order. Thanks again, Team BG.

Posted 9 years ago

“Sent this fruit basket to my Father in law who is in hospital. He was very pleased to receive it. Excellent selection of fresh fruit and we'll presented.”

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Posted 9 years ago

BasketsGalore is rated 4.7 based on 3,258 reviews