BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,257 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always the ease of ordering was fabulous and the Ancient York gift just perfect for the recipient so once again a five star thank you to BasketsGalore”

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Posted 1 week ago

“I have sent a few baskets using this service. People are always very grateful and say how lovely the baskets are.”

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Posted 3 weeks ago

“Always do what Baskets Galore say they will do. They offer such a good range of products that can be shipped to friends and family in the EU and deliver as appointed at the time and date chosen. The recipients are always happy and appreciative of the consignment and that is the reason why I choose to use this company for the excellent choice of products and the delivery options. Looking forward to arranging and choosing the Christmas hampers !”

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Posted 1 month ago

“Thankyou to you at Baskets Galore .. I bought diabetic hamper for my Uncles 75th Birthday and it has been well received. Items are lovely and My Uncle can have all the treats inside as they for a diabetic person. Thankyou for great Customer Service I Highly Recommend to use Baskets Galore as they do a great job providing lovely hampers. Huge Thanks to the Team at Baskets Galore for making my Uncle very happy on his Special Birthday.”

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Posted 1 month ago

“My sister in law in England had died. She never cared for flowers but loved chocolate. The basket was sent to her family in memory of her.”

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Posted 1 month ago

“Very well presented , good quality and arrived on time., would highly recommend.”

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Posted 1 month ago

Hi Anne. Thanks very much for taking the time to share your thoughts. We're so happy that the 'Robust Birthday' gift hamper was well received. We look forward to being of service to you in the future. Best wishes, Lauren, Customer Services.

Posted 1 month ago

“I ordered a gift basket as a thank you to the incredible nursing home staff after my brother passed away. They were absolutely delighted with it, thank you, and customer service was excelllent. Highly recommended xx”

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Posted 2 months ago

“The Easter present for my wife has not arrived”

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Posted 2 months ago

Hi David. We’re really sorry to hear this. Your gift was dispatched the next working day, but unfortunately, it was delayed at the Parcelforce depot for 24 hours. This meant it missed delivery before Good Friday and was held until their services resumed on Easter Tuesday. We’ll be in touch by email to follow up, apologies once again. Lauren, Customer Services.

Posted 1 month ago

“Easy to order and basket was delivered promptly. Good quality items inside and a wide range of options.”

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Posted 2 months ago

“Sent this to my daughter. She was very happy with it!”

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Posted 2 months ago

“i ordered for my daughter in a different country and delivery went smooth and she loved her basket.”

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Posted 2 months ago

“I sent this to my son and his family and they were all very impressed with the contents. They sent me a photo and it looked very nicely packaged.”

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Posted 2 months ago

“I found just the right mix of Easter goodies to help family overseas celebrate the occasion. It was such an easy selection and ordering process, too. The personalised service and follow up via email was a much-appreciated bonus adding to what was a great experience overall. Will definitely be using Baskets Galore again. Happy Easter!”

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Posted 2 months ago

“My basket wasn’t delivered, after spending close to 80pounds , no refund no basket. Wouldn’t recommend this to anyone”

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Posted 2 months ago

Hi Wilfred. We completely understand your frustration, and we're sorry for any disappointment caused. As mentioned in our previous messages, the parcel was delivered successfully to the hospital. We've followed up with the courier, who has provided full proof of delivery, including the name of the staff member who signed for it. Unfortunately, once a gift is accepted by hospital staff, we have no control over how quickly it's passed on internally. We do highlight this in the delivery advice section on our website. We're truly sorry we couldn't be more helpful in this case and appreciate your understanding. Kind regards, Lauren, Customer Services.

Posted 1 month ago

“Great gift - much more fun than other hampers on the market!”

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Posted 2 months ago

Hi Rachel. Thanks so much for taking the time to share your thoughts. We love that you picked up on our mission to make gift sending a creative and fun process. We hope that the 'Cool Get Well' Gift Basket helped Andy feel better. Best wishes, Lauren, Customer Services.

Posted 1 month ago

“Beautiful! Ordered symptoms basket to Ireland as I live in USA. My Aunt was so touched. The flowers were so nice and basket so elegant and the service so nice. Thank you so much.”

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Posted 3 months ago

“Yes. I was sending long distance and they were most helpful. Ordered a sympathy basket for my family and they thought it was lovely.”

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Posted 3 months ago

“Hamper was okay but unfortunately they sent a Happy Birthday instead of a Sympathy card. When emailed, I got a very lack luster excuse.”

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Posted 3 months ago

Hi Rebecca, We apologise if you felt our response lacked conviction. I can assure you the apology was authentically made and with genuine remorse, by our customer service rep. who has recently lost a family member. An offer was made to post a replacment card, along with a note of apology for the mistake. We are sorry if this attempt at a resolution did not match your expectations. Kind regards, Lauren.

Posted 3 months ago

“My grandson who lives in London sent me a photo in NZ of the basket and it's contents. I was extremely happy and so was he. I will definitely be calling your company again at Easter. Service was 10/10. Even received a photo from Courier of basket deliveered to front door.”

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Posted 4 months ago

“I was pleased w the ease of ordering and the delivery.”

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Posted 4 months ago

BasketsGalore is rated 4.7 based on 3,257 reviews