BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,329 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was delivered and we were very happy? However, the delivery options are not at all clear on the website, please make them clearer. We have no idea what the difference between standard and express is, the "next day delivery' option does not exist, and it is really unclear. We have no clue when the item will be delivered; thanks”

Helpful Report

Posted 10 years ago

Hi Dominic, thank you for your feedback. We were sorry to hear you were confused by the delivery options. In this case the 'Express' option is the next day option and the little calendar at checkout allows you to select your preferred delivery day so as you know when it is scheduled to arrive. We have taken your comments on board however, and will adjust the wording to include 'Next Available Day' again as it was previously. Kind regards, the BG Team

Posted 10 years ago

“You have very helpful staff but the order has not yet been delivered so we do not know yet how efficient you will be with this order. Incidentally, we found an error in the spelling of the name of the people being sent the basket. We telephoned and a helpful lady accepted the correction and promptly sent a confirmatory email showing the revised order details. Thank you.”

Helpful Report

Posted 10 years ago

“Easy to find a gift for my granny. Liked the products in the hamper. I hope she will like the present too.”

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Posted 10 years ago

“My best friend loved her customized basket for Christmas. Only issue i had was the delivery date. I picked the Friday but it arrived the Monday. Friend still received gift in plenty of time for Christmas so was all good regardless. Would shop there again.”

Helpful Report

Posted 10 years ago

“I live in australia and really appreciated how easy and straight forward it was to organise for a basket to be delivered to my nan and granddad in the UK for Christmas. It was a little bit pricey but well worth it as they loved it. My only complaint is that there was an option to put a card in with a personalised message which I selected, but it wasn't put in the basket meaning that my nan and granddad had no idea who the basket was from ( I wanted it to be a surprise and didn't want to ruin it by asking them if they had recieved it). All in all though I would definitely use your service again, so thank you :)”

Helpful Report

Posted 10 years ago

Hi Lauren, Thank you very much for your feedback. We're sorry to hear your grandparents were unsure who the gift was from. During December the gift card is attached to the outside of the delivery box and is marked in green. The recipients simply peel this back to reveal their message. We take great care to include a message with each gift as it is of course a vital part of the process. Do you happen to know if this green card was missing please and we will of course investigate with the delivery company? Or perhaps it was just missed in the eagerness to open the box. Our gifts are also delivered in branded boxes so as the recipients can contact us with any queries. From Jan-Nov the gift message is located inside the box in a white envelope. We just wanted you to know for future orders. We look forward to helping you again soon. Thanks again & kind regards, Chloe @ BG

Posted 10 years ago

“Was very pleased to be able to obtain a very much value for money, last minute gift, (Christmas eve!) to send to an on the move son, overseas. Considered the more prestigious grocers but decided that the contents for loved ones spending Christmas away from home were more important than the label! Very impressed with the speedy service and delivery! Thank you very much to a hard working team!”

Helpful Report

Posted 10 years ago

“Easy to follow website. Quick delivery with lovely packaging. Good quality products. Was disappointed with one product- feedback emailed to company. I was visiting Ireland so gave my English contact mobile but was told delivery man in cork won't call an English mobile need to supply Irish number to confirm delivery?? Not sure what would happen if u had no Irish phone number.”

Helpful Report

Posted 10 years ago

“The baskets were beautiful making it hard to choose the perfect one. My only issue was maybe you could make a vegetarian option. My Mother in Law does not eat meat and it would have been great to have the option to choose a hamper without pate. Other than that we were suitably impressed with our choices.”

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Posted 10 years ago

“Very nice assortment of food. I really wish there was a way to compare several hampers at once.”

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Posted 10 years ago

“I found the website really easy for me to use however I would like to see more different occasional and romantic hampers as it would also increase the business.”

Helpful Report

Posted 10 years ago

“After my telephone conversation from the other side of the world I was very happy. My son and family were very excited and happy with what they received. Till this time next year. Thank you all so much and hope you have a great christmas”

Helpful Report

Posted 10 years ago

“Good products at a great price. Only issue was basket was described as cellophane wrapped. Which it was not. Apart form that all good”

Helpful Report

Posted 10 years ago

“I found buying a hamper from Baskets Galore and having it delivered while residing on the other side of the world to be a simple and easy transaction. I would not hesitate to buy and use their services again.”

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Posted 10 years ago

“It was fast and easy to order, and was delivered the next day in London at what simply has to be a busy time of year. The recipients seemed to like it. Good job!”

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Posted 10 years ago

“My Aunt and Uncle were very pleased with the gift basket. I am a little disappointed it was delivered the day before and not on the 17th as requested. But of course much better than a day late. Very good to be able to send gifts to family overseas.”

Helpful Report

Posted 10 years ago

“Hi, I chose your company after viewing many sites and hampers. I am also living in NZ and sending to UK. However, as the basket hasn't been delivered yet, it's hard to rate your company. Hopefully it's as good as it looks!”

Helpful Report

Posted 10 years ago

“I cannot comment on the gift itself as I am ordering from overseas and will not know until family give me feedback as to how they liked their gifts. However I liked the range of basket/hampers on offer in the ready made range and the option of making your own. An indication of number of people baskets would cater for or indication on some baskets which could be shared by a bigger group eg 6-8, 6-10 would be helpful.”

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Posted 10 years ago

“Good choice of product. I like been able to chose when it gets delivered. I did get frustrated trying to log on though. I couldn't remember my details. Thanks”

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Posted 10 years ago

“I created my own hamper and found the available items suitable for what i wanted however, the option of a cardboard box for free or a small charge (as pictured on your website) would be a valued addition to the wicker baskets you have to purchase.”

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Posted 10 years ago

“On line ordering was very easy, will know better once the basket has been delivered.”

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Posted 10 years ago

BasketsGalore is rated 4.7 based on 3,329 reviews