BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,329 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Putting in an order was fairly straight forward. I did notice that you have kept all names and addresses of past recipients. How do I get to delete one as this lady is now deceased?”

Helpful Report

Posted 10 years ago

“You are a convenient alternative to sending a gift from outside Britain. The cost of shipping a package, customs, duty etc. from the USA can exceed the value of the gift. I haven't had any complaints about the basket contents, so I'm assuming everything is wonderful. I'll make it a point to ask this time. One suggestion may improve the options available; a 'build your own" basket? ...maybe with a 'menu' or fixed price 'packages', i.e choose x number of items from the list for y pounds/shillings/pence...I know, you don't use them anymore.”

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Posted 10 years ago

“one of the few places I can get toys and things delivered and with such quick despatch.Thank you”

Helpful Report

Posted 10 years ago

“Not a great amount of choice in some categories but some interesting different items.”

Helpful Report

Posted 10 years ago

“The variety of different baskets was good, although I would appreciate alternatives that have less sweet stuff, and perhaps a basket that concentrates on spicy elements would be good. There was an issue in that I didn't get the £5 discount promised in the promo email for the early bird purchase. Pleased that the address and credit card info was retained and the ability to choose delivery dates was also good.”

Helpful Report

Posted 10 years ago

Hi there, Neil. Thank you for your kind review, I just wanted to make sure you knew about all of our Ranges, including our Artisan and Gourmet Gift Baskets. We would love to help with any future orders, and if you have any queries please let us know. I will also certainly pass on the idea of including some more spiced items, that sounds great! I also noticed that you could not use our Seasonal Offer Coupon, this was because your Gift Basket was under the £65+ for £2.50 Discount. You would need to enter the code: RUDOLPH before checkout for this. We also have the code: SANTA for a £5 discount on £100+ Gift Basket Orders. I hope this helps, Kind Regards, Rachel at Baskets Galore Customer Services.

Posted 10 years ago

“Received both baskets within 2 days of ordering. Look very nice but as they haven't been opened yet as they are Christmas gifts cannot comment on the contents but from what I can see they look very nice.”

Helpful Report

Posted 10 years ago

“Really well organised website and items were good value for money.”

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Posted 10 years ago

“I have just ordered 2 hampers to be delivered in the UK for Xmas gifts. I found the ordering process much easier than other sites I have used and I will be ordering further Xmas gifts for family for Christmas”

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Posted 10 years ago

“I liked the detailed layout of the hampers. I was looking for something with a lot of Irish products as a gift for my parents and found a suitable one from the choices offered. Also being able to make my purchase from NZ were I lived was brilliant. If I could make one suggestion it would be to have some more simpler hampers with less artisan products as older people have simpler tastes and without the wicker style hamper instead a disposal cardboard box or make it optional, there's only so many wicker hampers one should have????. Maybe a wicker effect cardboard box, it would also be more environmentally friendly. Good luck.”

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Posted 10 years ago

“Your website is a little hard to manouver through. But your customer service has always been excellent. I have always had great comments on the baskets. Will definitely be using you for future purchases.”

Helpful Report

Posted 10 years ago

“Very easy shopping experience, excellent range of options to choose from. Only extra thing which I'd have liked to have seen would be a basket more aimed at a couple than either/or gender. Gift very well received though, thank you!”

Helpful Report

Posted 10 years ago

“I was not able to place my order directly over the website as it wouldn't quote for postage to Jersey. I logged on to your live chat site and spoke to Chloe who was very helpful and called me to place the order via the phone.”

Helpful Report

Posted 10 years ago

Hi Nicola, Thank you very much for your lovely review. As Chloe explained via live chat it was a technical issue with Channel Island postage. It has been fixed now. Next time you will be able to order online without any difficulties. Many Thanks, Customer Care Team

Posted 10 years ago

“I haven't heard from my Aunt who received the hamper - but from my perspective - the selection was fine, the ordering process not too arduous and the delivery speed was faster than I expected - infact we ended up being 1 week before her birthday but I was being perhaps a bit over cautious. Thanks - would consider using again when a hamper fits the person”

Helpful Report

Posted 10 years ago

“I ordered 5 baskets and wanted to put the 5 different address' through at once. Unfortunately, I was unable to and had to place each order seperately.”

Helpful Report

Posted 10 years ago

Dear Dee, Thank you very much for your orders and your comments. We do have a multiple address checkout option on a website. Where you can pick multiple baskets and ship them to different addresses. I noticed that this button is quite small on the website, so it was easy to miss it. We passed your comments to our IT department to make this button more noticeable. Thank you very much. For your next orders you can always contact our sales team on 02033898199. We are always here to help. We are looking forward to your future orders. Kind Regards, Customer Care Team

Posted 10 years ago

“Very happy with the section of products and ability to add whatever I want to a basket. The menus were a little hard to navigate and I seemed to only be able to select the first sub category in each section. I purchased a card but there didn't seem to be an option to write the gift card message inside this item - I'm not sure if that will happen as I wrote a message later during the checkout stage or the card will be blank. Overall I'm really happy but the website could be simplified with improved menu navigation.”

Helpful Report

Posted 10 years ago

“I cannot comment on delivery because my items are not due to be delivered until closer to Christmas hence the 4 instead of 5 stars. I can however say that the service from the Sales Office was very friendly and helpful. I have been using a different company for Christmas hampers for some years now but have noticed this year that they have become more expensive and are no longer such good value, then I remembered that I'd used Baskets Galore on a previous occasion for a Golden Wedding Anniversary present which was lovely and very well received. The Christmas hamper selection is good with a fair price range so it was not a difficult choice and I look forward to using Baskets Galore in the future.”

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Posted 10 years ago

“The selection of products was really good and the basket is very beautiful, I was just expecting it was arranged as a beautiful gift and not delivered inside a box. But I recommend and I could order it again. Thanks..”

Helpful Report

Posted 10 years ago

Hi Cristina, Thank you very much for your order and feedback. I understand you were not fully satisfied with our delivery method for your Gift Basket. With all our Gift Baskets, we carefully prepare your items and assemble them in a way that gives off the BG 'Wow' Factor. We then shrink wrap our Baskets to keep all the items together, and we top this off with a gorgeous hand tied bow. All our Gift Baskets are then placed into our Baskets Galore Delivery Boxe, this is important as it protects your Gift while in transit. We trust that once Ciaran opened this to reveal their Gift Basket, it successfully gave off our 'Wow' Factor. For any future orders, please remember that we offer a free Photography Service and we would be more than happy to send you a quick snap of your Gift Basket before dispatch. I hope this helps, Thank You again for your order and feedback, Cristina. Kind Regards, Victoria - Customer Care Team

Posted 10 years ago

“Ordered through the internet from America,last mimute for my sisters birthday.Delivered on time,and my sister loved it.Will definitely do it again.”

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Posted 10 years ago

“I ordered a basket for my Mum to her work on her birthday. The basket did look beautiful so I was very happy about that, however, the basket arrived on the Friday when I had ordered it for the following Monday (which was her actual birthday!) This could have really spoilt the surprise but luckily she wasn't in the office that day! That's the only complaint I have- other than that everything went perfectly thank you!”

Helpful Report

Posted 10 years ago

Hi Emma, Thank you for your order and review, I am pleased to hear you are happy with your mothers Gift Basket. We had noticed you had ordered your Gift Basket in advance, and the delivery address did not include a street number. We wanted to avoid any delivery delays if the courier could not locate this address. Therefore, we had dispatched a day early to ensure delivery would be made on time. I would like to answer any questions or queries you may have Emma, please just let me know. Thank you again for your order, and I hope we will be of service again in the future. Kind Regards, Victoria

Posted 10 years ago

“Had a lot of options and i liked the option to add a free card!”

Helpful Report

Posted 10 years ago

BasketsGalore is rated 4.7 based on 3,329 reviews