BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,259 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

Write Your review

Tell us how BasketsGalore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The web site is excellent showing all the various selections of gift baskets you offer and describing them well. The only problem I had was the Password- didn't have one, and did not know one needed to be created, or what for. Did not explain it needed to be 6 characters- I sent a note on the Chat line and your fellow, sorry I forget his name, was very helpful. I would explain the password better, or eliminate it completely unless you need it for something. You guys take care- lot of crazy stuff happening over there; here as well. Gary Romes”

Helpful Report

Posted 9 years ago

“It was very easy to select products and to place my order.”

Helpful Report

Posted 9 years ago

“Lovely hampers, beautifully packed, and you get a lot for what you pay. The only downfall is that a day before delivery was supposed to be scheduled i received an email saying that one piece of the hamper is missing so delivery had to be delayed , which is a shame as i really needed the hamper to get delivered on the chosen date. Had the stock been checked at least 2 days prior to scheduled delivery, we could have averted the whole situation. Nonetheless i understand it is a busy time especially for gifts so it is completely understandable... recommendable!!”

Helpful Report

Posted 9 years ago

“Easy to select and order. there were multiple options to chose from. i will be returning.”

Helpful Report

Posted 9 years ago

“I ordered it for my aunt and I'm sure she'll love it. I would!”

Helpful Report

Posted 9 years ago

“An easy to use site with good variety of gifts. The checkout lengthy because I was sending directly to someone else but it wasn't difficult. As with all sites the important thing was that they had what I wanted.”

Helpful Report

Posted 9 years ago

“Web site was straight forward to use - so I look forward to receiving the Hamper!”

Helpful Report

Posted 9 years ago

“A very good selection of gifts for all occasions. The price range allows for all financial means. My mum really enjoyed her basket.”

Helpful Report

Posted 9 years ago

“Your internet service for someone living in Australia and wanting a UK delivery is quick and efficient. The description of the products looks good. Shipping costs a little steep.”

Helpful Report

Posted 9 years ago

“Morning, Writing from Australia, arranged a basket from here for people in the UK, I did want to add something extra to the hamper and sent through a question to your staff which was quickly answered and found the process very easy and well organised. It was quite expensive however the contents appears to be good quality and the reason I went this way was because it was cheaper than sending something from Australia. Very happy with whole process. Thank you, have a great Christmas. regards Andrew G”

Helpful Report

Posted 9 years ago

“It had been a couple of years since I last used your hamper service and I could not remember that I had even opened an account with you, let alone what my password was. So I went in to your website as if I was a new user, but because you had my email on record, your system would not let me do this. So I had to go through the process of asking for a new password and this took me three goes before I finally got the new password. So I found my initial attempt to use your service very difficult and abandoned my order. A couple of days later I went back in with the new password and had no trouble placing my order and my overall rating of "good" relates to that. However, as someone who uses online systems a lot and usually has no problems, I was surprised at the difficulty of changing my password the first time and wonder if you should check out your system around that procedure.”

Helpful Report

Posted 9 years ago

“I am not that familiar with the Uk adresses and once i entered the address it kept telling me that I had the wrong postal code. Would also be good if you had a money converter for currency so i can tell without using one myself what the actually cost is in Canadian dollars. Thank-you Brenda Gillis PRAXES Medical Group”

Helpful Report

Posted 9 years ago

“I ordered from Canada for a delivery in England and found it so much easier than I expected. The online chat was especially helpful as I had a few questions, and I got great guidance this way.”

Helpful Report

Posted 9 years ago

“Putting in an order was fairly straight forward. I did notice that you have kept all names and addresses of past recipients. How do I get to delete one as this lady is now deceased?”

Helpful Report

Posted 9 years ago

“You are a convenient alternative to sending a gift from outside Britain. The cost of shipping a package, customs, duty etc. from the USA can exceed the value of the gift. I haven't had any complaints about the basket contents, so I'm assuming everything is wonderful. I'll make it a point to ask this time. One suggestion may improve the options available; a 'build your own" basket? ...maybe with a 'menu' or fixed price 'packages', i.e choose x number of items from the list for y pounds/shillings/pence...I know, you don't use them anymore.”

Helpful Report

Posted 9 years ago

“one of the few places I can get toys and things delivered and with such quick despatch.Thank you”

Helpful Report

Posted 9 years ago

“Not a great amount of choice in some categories but some interesting different items.”

Helpful Report

Posted 9 years ago

“The variety of different baskets was good, although I would appreciate alternatives that have less sweet stuff, and perhaps a basket that concentrates on spicy elements would be good. There was an issue in that I didn't get the £5 discount promised in the promo email for the early bird purchase. Pleased that the address and credit card info was retained and the ability to choose delivery dates was also good.”

Helpful Report

Posted 9 years ago

Hi there, Neil. Thank you for your kind review, I just wanted to make sure you knew about all of our Ranges, including our Artisan and Gourmet Gift Baskets. We would love to help with any future orders, and if you have any queries please let us know. I will also certainly pass on the idea of including some more spiced items, that sounds great! I also noticed that you could not use our Seasonal Offer Coupon, this was because your Gift Basket was under the £65+ for £2.50 Discount. You would need to enter the code: RUDOLPH before checkout for this. We also have the code: SANTA for a £5 discount on £100+ Gift Basket Orders. I hope this helps, Kind Regards, Rachel at Baskets Galore Customer Services.

Posted 9 years ago

“Received both baskets within 2 days of ordering. Look very nice but as they haven't been opened yet as they are Christmas gifts cannot comment on the contents but from what I can see they look very nice.”

Helpful Report

Posted 9 years ago

“Really well organised website and items were good value for money.”

Helpful Report

Posted 9 years ago

BasketsGalore is rated 4.7 based on 3,259 reviews