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Barnitts Reviews

4.8 Rating 6,339 Reviews
100 %
of reviewers recommend Barnitts
4.8
Based on 6,339 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Barnitts Reviews
Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

Write Your review

Barnitts 5 star review on 23rd May 2025
Abigail Groombridge
Barnitts 5 star review on 17th December 2024
Karrie Bradshaw
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
25
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
My item arrived damaged and I didn't notice until at least a week later. I was concerned that Barnitts would be unable to help me but they immediately responded to my email and sent out a replacement item that reached me before Xmas. Fantastic friendly service. Thank you
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Posted 11 years ago
Superb service, delivered very quickly and on time, thanks very much ????????
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Posted 11 years ago
Ordered some gloves online on 2nd December. Immediately received an email informing me they were out of stock for 2 weeks. Why didn't the website indicate this when the order was placed? Had to chase the gloves after 2 weeks to get them sent out when re-stocked. Arrived damaged, on Christmas Eve. Sent an email to ask how to go about exchanging them. No reply. Had to go into store in person to get a refund. Love Barnitts as a shop but will not use online ordering again!
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Posted 11 years ago
Excellent services, received my parcel very quickly. Very satisfied.
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Posted 11 years ago
Good website easily found product I wished to order. Once order was placed confirmation received then was kept informed with regard to delivery. Item delivered as promised on due date and time. Excellent service.
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Posted 11 years ago
Absolutely excellent product which arrived so quickly despite being ordered just before Christmas. Will definitely use this company again. Highly recommend
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Posted 11 years ago
Absolutely delighted .Ordered one day and delivered the next , even though it was a busy time at Christmas. Tried all over the locality to purchase a cutter and thought of Barnitts of York. Well Done and thank you
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Posted 11 years ago
Excellent service.
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Posted 11 years ago
Wow! Product just as beautiful as the picture, and delivery within 24 hours for less than £3! Really very impressed, thank you! :D
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Posted 11 years ago
Excellent job, especially as I only ordered on 20th Dec and received item on 23rd Dec. Have recommended you to my sister who lives in Edinburgh where sadly a shop like yours closed due to lack of support.
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Posted 11 years ago
I did already phone to express my appreciation of the great service I received. Order was placed late on Saturday afternoon prior to Christmas Eve & was for a Christmas present. As promised order was despatched on the Monday and delivered on the Tuesday - in time for Christmas. Tracking was available and easy. Product was great and £10 cheaper than a local shop! Express delivery service was excellent. Wouldn't hesitate to recommend Barnitts after an excellent first experience.
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Posted 11 years ago
I have used Barnitts twice and on both occasions their prices were better than others. Delivery was prompt and goods were well protected against in-transit damage. Will definitely use Barnitts again
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Posted 11 years ago
Good communication on the product after I bought it and it arrived well packaged and in good condition. The only negative comment I would make is that the website did not say the product I bought was out of stock until I committed to buy although I did receive an e-mail stating when it would be back in stock. Apart from that the service was excellent and I would use this company again
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Posted 11 years ago
The bin we ordered took a bit of time to come but that was to be expected over the busy Christmas period. I called to find out when it was to arrive and the lady was very helpful and gave me a day . It was great to speak to clear English speakers and not some indian call centre which seems to be the norm these days. The parcel was delivered in the hour time frame that was promised an i was able to check the parcel whereabouts throughout the day ... Brilliant service and price well done
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Posted 11 years ago
Prompt delivery the item needed slight adjustment afer assembly so that it stood level
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Posted 11 years ago
QUICK DELIVERY, WELL PACKAGED FOR TRANSIT.
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Posted 11 years ago
I received excellent and very fast service, I am very satisfied and would purchase from Barnitts again. A Oldfield
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Posted 11 years ago
Polite helpful articulate telephone assistance. Punctual delivery which I missed but driver returned later in day To try again! I really appreciated that thank you driver. Product is as I hoped of high quality.
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Posted 11 years ago
Order dealt with very quickly and parcel arrived in good time, would use this company again.
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Posted 11 years ago
Excellent service. Goods arrived when expected. Quality of goods, superb. Thank you.
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Posted 11 years ago
Barnitts is rated 4.8 based on 6,339 reviews