BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.57

4.6 Rating 10,759 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 19th November 2025

Ana Rosa Flores Martin

BargainMax.co.uk 5 star review on 11th September 2025

Shahzad

1186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you don’t want your kids disappointed stay away from this company, ordered a gift didn’t arrive,complained and was completely ignored, no refund,nothing, honestly don’t lose your money”

Helpful Report

Posted 3 years ago

We have had no correspondence from you to support this non-delivery please email support@bargainmax.co.uk and the team are here and more than happy to resolve any problem or non-delivery for all our customers Many thanks Customer care

Posted 3 years ago

“Awful website awful company. So I went to buy a baby chair and it said on sale 53.99 and when it said sign up for email for offer. Put in offer code after an awful time waiting for this email and the cost was higher than 53.99 because it hadnt put on tax ? It's a uk site why? Didnt buy from here. On top of that website slow and full of errors. Really annoyed me trying to navigate. God only knows what the products would be like and service.”

Helpful Report

Posted 3 years ago

“I’m not happy at all, first my parcel was lying out in the soaking wet rain but that’s not your fault it’s the couriers, I’ve got the plush dog but I’m missing the paw patrol watch.”

Helpful Report

Posted 3 years ago

Hi so sorry to hear this item is missing, please do get in touch, the team are here and very happy to help our email is customercare@bargainmax.co.uk Many thanks Charlie

Posted 3 years ago

“Ordered 4 items but had to return 3 of them as somebody had already bought the items as gifts. 3 weeks and over 10 emails later and I’ve been refunded for only 1 item that was returned. I have proof of delivery return but apparently they still cannot locate the items. Tread carefully. Pay extra from a reputable seller!”

Helpful Report

Posted 3 years ago

Hi, just checked all your returns have been refunded for you it was done on the same day but on two different transactions for you Many thanks Customer care

Posted 3 years ago

“The parcel was left in the middle of the drive soaking wet, and for anyone walking past to steal, then my son 8 was disappointed and upset as part of the calendar was empty. So all round not good.”

Helpful Report

Posted 3 years ago

We want you always to enjoy our items please do get in touch via email custoemrcare@bargainmax.co.uk Many thanks Charlie

Posted 3 years ago

“Bought Paw patrol plush chair and when it arrived was disappointed with the quality of the product so returned it.”

Helpful Report

Posted 3 years ago

Hi so sorry to hear that you were disappointed with the item you purchased Many thanks customer care

Posted 3 years ago

“Wrong item has turned up. Emailed and sent a message via Facebook. Looks as if they've read it and ignored me. The item isn't in stock now. So I'm really annoyed. An email to state it was being replaced with something else would of been helpful. Won't use again now. I understand it's Christmas, however customer service should still remain”

Helpful Report

Posted 4 years ago

I can see that we did reply and fully refund without returning the received item, and did advise as soon as we could at this peak period, and we are very sorry that you feel you will not shop with us again and apologise that you felt we should have been more proactive Many thanks customer care

Posted 3 years ago

“I don’t know how many times I have tried to Get through to this company to ask them how I make a return I’ve emailed them and still no response it says to fill out the box in the FAQ so I’m now stuck with a present I do not want.”

Helpful Report

Posted 4 years ago

I can see we sent you an email on the 7th of December to advise how to return this item and you viewed it on the 21/12 but will see we did respond immediately to your return detail request. sorry that you did not find the response until that time Many thanks Customer care

Posted 3 years ago

“Absolutely disgusting Custer service product was faulty”

Helpful Report

Posted 4 years ago

We can see no notification from you that the item is faulty please do email support@bargainmax.co.uk we always support faulty items as that is key to delivering quality items to all our customer's Many thanks Customer care.

Posted 3 years ago

“Still waiting on a refund a week later as it wouldn’t let me m purchase a green trike !”

Helpful Report

Posted 4 years ago

Hi, A failed payment on address detail would be pending by the bank, as it is pending and we have not taken payment we are unable to control the bank's processes for the return of your pending transaction Many thanks Customer care.

Posted 3 years ago

“I ordered 2 advent fidget calendars and 1 of the calendars is missing toys in a few numbers (8/10/16/19 my daughter has autism and has been really upset by this”

Helpful Report

Posted 4 years ago

HI, I am very sorry to hear of this issue with your advent calendar. Please get in touch with support@bargainmax.co.uk and the team will deal with this for you Many thanks Customer care

Posted 3 years ago

“Be good if I actually recieved the orders. Happened twice now, just in time for Christmas! Has to order from elsewhere. Such a shame!”

Helpful Report

Posted 4 years ago

Hi So sorry for the extensive delay in delivering this to you I can see it did finally arrive Many thanks customer care

Posted 3 years ago

“ordered over 4 days ago and still no delivery which i highly doubt it will come in time for my daughters birthday on monday”

Helpful Report

Posted 4 years ago

Hi we were very clear on the order date the delivery time frame this would arrive within and it did arrive within the delivery promise Many thanks Customer Care

Posted 3 years ago

“I have not received the package”

Helpful Report

Posted 4 years ago

Hi can you please connect with the team they will be very happy to help you please email support@bargainmax.co.uk Many thanks Customer support

Posted 3 years ago

“I can't get it to login I'm not happy I've tried everything”

Helpful Report

Posted 4 years ago

When you check out as a guest you will not be able to log in to an account as not created at the time you ordered any assistance please get in touch with support@bargainmax.co.uk thanks Customer care

Posted 3 years ago

“AVOID!!!! Worst online company I have ever come across. 1) Sent me a damaged product which was also poor quality. 2) Refused to acknowledge it was damaged despite me sending them photos with proof of damage. 3) Made me pay to refund it using their preferred delivery service 4) As requested, Hermes delivered it back to them. Thus was 13 days ago and they have still not acknowledged receipt. 5) Have not responded to my attempts to get in touch. 6) Have still not refunded me. At present they have my money, the product, and have ignored my attempts to contact them.”

Helpful Report

Posted 4 years ago

“I have still not received my item. I ordered mid November. I’ve emailed you to ask what is happening. Your automated response confirmed I would have a response in 48 hours………..still waiting!”

Helpful Report

Posted 4 years ago

Hi, we are surprised at this review as we responded to your email within 24 hours sent on the 13/12 responded by a colleague on the 14/12 if there was a further email that you sent I am afraid it was not received, and apologize that this occurred. Many thanks, customer care.

Posted 3 years ago

“Item never arrived”

Helpful Report

Posted 4 years ago

HI So sorry that this item did not arrive for you however we can now see that Hermes has delivered on the 21/12 after a very long delay, please get in touch so we can arrange a collection or recharge on this received item . Many thanks Customer Care

Posted 3 years ago

“I paid for an order in November with Bargin Max for over £100 for 2 products, 1 of which £72 was never delivered. I have contacted Bargin max several times and never received a response. It is now nearly 1 month since I paid and I have heard nothing whatsoever and there is no customer service telephone number Shocking!!”

Helpful Report

Posted 4 years ago

I can see that this has been fully resolved and apologize for the delay we did need to get a response from our carrier before we could issue that refund for you Many thanks Customer care

Posted 3 years ago

“Unfortunately never received my order which was christmas presents. Haven't been able to get any sort of answer where my parcel is or offered any help to rectifying the issue other than contacting hermes who haven't responded to any of my attempts to contact them over the past 10 days. Disappointing as don't have the money to repurchase. Have ordered before with no issues but won't be ordering again as customer service has been very poor which is a shame as prices and products are great usually.”

Helpful Report

Posted 4 years ago

Hi Unfortunately on this detail no communication was received from you, we are surprised at the lack of support please do get in touch with us at support@bargianmax.co.uk and the team is here and always wants to support our customers. Many thanks, customer care

Posted 4 years ago

BargainMax.co.uk is rated 4.6 based on 10,759 reviews