BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.57

4.6 Rating 10,759 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 19th November 2025

Ana Rosa Flores Martin

BargainMax.co.uk 5 star review on 11th September 2025

Shahzad

1186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The projector light stopped working in 2 weeks. My son was very disappointed. Not the nicest customer service. Was offered a replacement or a refund in an abrupt way. Neither is satisfactory. It doesn’t take the disappointment of a child away. Won’t be using again nor will recommend.”

Helpful Report

Posted 3 years ago

“The drone I purchased lasted 5 minutes. The controls did not work which made flying impossible. The left and right controls were the wrong way round as stated on the instructions. After a few minutes of flying the controls also just stopped working completely leading to the drone flying off, the return to home button did not work meaning I have been unable to get this back”

Helpful Report

Posted 3 years ago

“Ordered a frozen bike for my little girl, it says it’s been delivered but I have not received anything, it shows it’s been delivered to my door but I was not in on the day of the delivery so the delivery driver left a parcel by my door while I was not in which can only mean someone else has picked it up, so now I’m left paying for something I have not received!! My 1st time ordering and I can surely say I will not be ordering again!”

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Posted 3 years ago

“Ordered a bike for my daughters birthday. Opened to set up the night before her birthday to see its completely broken. Upset is not the word to cut it. Not happy at all.”

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Posted 3 years ago

“Don’t bother using next day delivery, my order hasn’t arrived and it looks like it’s not even been shipped yet!! I’ve ordered well in advance of my daughters birthday, but this is taking the Mickey.”

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Posted 3 years ago

“i didnt receive my parcel and still waitin for my refund 🤬😡🤬😡”

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Posted 3 years ago

“Inflated rhe pool as directed and within 10 mins the top layer had deflated. I found a tiny hole which i had to repair”

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Posted 3 years ago

“Still waiting on 2 orders over a weeks ago Terrible 😞”

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Posted 3 years ago

“Item arrived in a box so damaged it was falling out in drivers van. At first look it seemed to be a returned product but we thought let’s just put up and see as our sons were so excited. Two hours later and there’s no seats for glider, the frame is so flimsy and weak and wobbles even when secured down and the ropes on swing have are faulty and one side of rope is only about 30cms long at most. It seems like a load of faulty parts all put together in a broken box and so now we have two disappointed children and a wasted afternoon. Very unhappy”

Helpful Report

Posted 3 years ago

We apologise that you have received a faulty item, please contact support@bargainmax.co.uk and a member of our team will be able to arrange a refund or replacement. Thank you BargainMax customer care

Posted 3 years ago

“Please please please stay away from this site. Ordered last Saturday for my daughters Birthday the following Thursday (14th july) items was due to arrive Tuesday before her birthday. Tuesday came no delivery was told it was collected and would come before her birthday on Thursday. Needless to say no present arrived for my 7 year olds birthday. Called yesterday 18th July and was promised new one will be here following day 19th. Yep it's now 6.25pm on 19th waited in all day and no present. The poor customer service and lies/shifting blame to courier is always the answers you get. PLEASE STAY AWAY 1st and last time using them”

Helpful Report

Posted 3 years ago

“Box completely trashed, sellotape everywhere so obviously sent out in this condition. Disgusting!”

Helpful Report

Posted 3 years ago

We do apologise for the condition of the packaging that you have received, all our products are new items and are shipped out in such condition. As I am sure you can appreciate we use 3rd party currier companies to deliver our items and sometimes packaging can become damaged during transit. We try to work with our curriers as closely as possible to stop these incidents from occurring however if items are received damaged please contact support@bargainmax.co.uk and we will try our best to resolve this issue for you. Thank you Bargainmax customer care

Posted 3 years ago

“I was very disappointed with my order, I paid £3.99 to receive it the next day but as it was Friday I would receive it on Monday this is ok for me because I was only going to use the pool on tuesday, but they sent me the tracking number today and delevery didn't even receive my order yet that means it won't arrive on time. so what's the advantage of paying more for delivery if they deliver at the same time as those who don't pay? I'm very disappointed.”

Helpful Report

Posted 3 years ago

I do apologise that there has been a delay in your shipping. I am unable to find your order from your name on the review but please be aware that as per our websites all orders placed after 1pm are shipped the following day. So if the order is placed after 1pm on a Friday it will be shipped Monday for delivery on Tuesday, please contact our customer care team on support@bargainmax.co.uk if you have any other queries. Thank you BargainMax customer care

Posted 3 years ago

“Delivery over a week ago reached out by email twice and no response. Product missing from box wanting on my refund for this and no response.”

Helpful Report

Posted 3 years ago

We apologise that there has been an issue with your ordered item as well as the delivery. Our customer care team respond to all emails within two working days. If you have still not had a response please contact us on 0333 999 8779 and a member of our team will be able to resolve your issue. Thank you Bargainmx customer care

Posted 3 years ago

“I buy first time from here. Extreme bad experience they don’t send me product and lie two times taht they send see and lost etc bla bla and probably they don’t care and lier comapnay never bauy agin got refund from pay pal”

Helpful Report

Posted 3 years ago

We are sorry that you have experienced an issue with your delivery, all our orders are sent out on a tracked courier service so you can see when they have left our company and are on route with the third party delivery service. If the package is lost in transit or has not been delivered we will endeavour to send out a replacement or organise a refund once the issue has been reported and investigated. Please contact support@bargainmax.co.uk if this issue has not yet been resolved.

Posted 3 years ago

“My son has had his electric scooter less than a month an it's falling apart not one bit happy”

Helpful Report

Posted 3 years ago

Hi, I'm sorry about that! Please email us at support@bargainmax.co.uk and we will look into this for you. Thanks, BargainMax Customer Care.

Posted 3 years ago

“stop sending adverts to me every i am not intrested.”

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Posted 3 years ago

I apologise if you are receiving multiple emails, These will only be sent out if you have subscribed to our newsletter and all our emails include an unsubscribe link at the bottom of the page. Thank you Bargainmax customer care

Posted 3 years ago

“I placed order on 17th delivery was standard delivery 3-6 day's its now 25th and still had no delivery the tracking is showing nothing and had no update i have emailed bargain max and still no reply with answers to my issue. The service is unacceptable I hope customer service sort this out asap as i purchased the pool for my sons birthday which is in 3 days time but now i doubt it be here on time. NOT HAPPY WITH SERVICE BARGAIN MAX!!!”

Helpful Report

Posted 3 years ago

Hi, I'm sorry about that. Unfortunately, your order has been lost in the delivery network. A full refund will be issued. Thanks, BargainMax Customer Care.

Posted 3 years ago

“Still waiting for my parcel that I paid for next day delivery the courier company trying to say there's a problem with my address although received a parcel yesterday from this same company no way to get hold of anyone”

Helpful Report

Posted 3 years ago

Hi, I'm sorry about the delay. The courier has advised: Sorry for the delay with your parcel. As I can check your parcel was on hold with us yesterday due to an address issue. Your address has been amended for your parcel. Your parcel is handed over to our driver today. Our driver will be attempting the delivery of your parcel today. Kindly keep an eye on the tracking as well Please get in touch via email at support@bargainmax.co.uk if you need any further assistance. BargainMax Customer Care.

Posted 3 years ago

“Ordered a bike for sons birthday and no change to the order status his birthday is Monday and he’s not gonna have it in time I ordered on the 31st may”

Helpful Report

Posted 3 years ago

Hi Kate, I can see your order has been delivered within the 2-4 working day delivery time by DPD on 07/06/22. Thanks, BargainMax Customer Care.

Posted 3 years ago

“It is impossible to contact this company. Delivery of a grandson's birthday gift was foreseen for 1-2/6 . It's now the 3rd and there is still no sign of it. Definitely won't be using again.”

Helpful Report

Posted 3 years ago

Hi, I'm sorry about the late delivery of your order. I can see your order has now been delivered. Thanks, BargainMax Customer Care.

Posted 3 years ago

BargainMax.co.uk is rated 4.6 based on 10,759 reviews