BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.57

4.6 Rating 10,759 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 21st September 2025

Roy

BargainMax.co.uk 5 star review on 20th September 2025

Anonymous

Justin Snell

Ana Rosa Flores Martin

BargainMax.co.uk 5 star review on 11th September 2025

Shahzad

1185

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly I’m not happy with the item only before. Used twice very difficult to get the pen off.”

Helpful Report

Posted 19 hours ago

Hi Michele, thank you for your review. We’re really sorry to hear that your experience with the item wasn’t as expected. We’d love to help make this right — could you please share your order details with us so we can look into it and find a solution for you? Thank you so much, Grace

Posted 58 minutes ago

“Prices may be good but delivery service is terrible. The toy I purchased was sent out for delivery unpackaged and the address label was stuck on the item. I was told after complaining that they are trying to reduce packaging. This is not on their website and should be made available as an option to the customer. Very poor customer service.”

Helpful Report

Posted 2 weeks ago

Hi Alicha, Thank you for your feedback. We understand your frustration. Your comments have been shared with our team to help improve communication and service going forward. An email has been sent to you in order to resolve this matter. Kind regards, Amanda

Posted 2 weeks ago

“Item arrived squashed and damaged.”

Helpful Report

Posted 2 weeks ago

Hi , We’re very sorry to hear about the issue with your order. We’re glad we were able to assist you with a replacement and hope the new item arrived in perfect condition. Thank you for your patience and understanding. Many thanks Amnada

Posted 2 weeks ago

“Really not happy product is broken I would appreciate another one in the next few days as it’s a gift”

Helpful Report

Posted 1 month ago

Hi Mrs Graham, Thank you for taking the time to leave your review. I'm sorry to hear that your item is not as expected, this is not the experience we want you to have with us. When you have a moment, please respond to the email we've sent so we can get this resolved swiftly. Many thanks, Londani BargainMax Customer Service Team

Posted 1 month ago

“Haven’t received parcel yet No response to emails”

Helpful Report

Posted 1 month ago

Hi Cat, thank you for your feedback. We’re really sorry to hear you haven’t received your parcel and that you haven’t had a response to your emails — that’s not the level of service we aim to provide. Please accept our sincere apologies for the delay and lack of communication. Could you please get in touch with us again, referencing your order number, so we can urgently look into this and get it resolved for you? We’re here to help and want to make this right as quickly as possible. Regards, Grace

Posted 1 month ago

“Scam avoid never got my order 😡😡😡”

Helpful Report

Posted 1 month ago

Hi Amanda, thank you for your feedback. We’re really sorry to hear that you haven’t received your order — that’s definitely not the experience we want anyone to have. Please reach out to us directly, and we’ll make it right immediately. We take this seriously and want to ensure every customer gets what they paid for. Looking forward to resolving this for you. -Grace

Posted 1 month ago

“Didn’t recieve”

Helpful Report

Posted 1 month ago

Hi Danielle, thank you for your review. We’re sorry to hear that your order has not been received. We have reached out to you directly to resolve the matter and are committed to ensuring this is addressed as quickly as possible. Many thanks, Grace

Posted 1 month ago

“Was so disappointed”

Helpful Report

Posted 1 month ago

Hi Kikelomo, thank you for your review. We're truly sorry to hear that you were disappointed. We’ve reached out to learn more and see how we can make things right. Your feedback is important to us, and we’d like the opportunity to resolve this for you. Many thanks, Grace

Posted 1 month ago

“Bought a swimming pool waited for delivery then they changed delivery to 4 weeks further away then cancelled the order without reason, very disappointing service and communication won't use again”

Helpful Report

Posted 1 month ago

Hi Sean, thank you for your review. We’re really sorry to hear about your recent experience and completely understand your frustration. This isn’t the level of service we aim to provide, and we apologise for the delay and unexpected cancellation of your order. Sometimes supplier or stock issues can occur unexpectedly, and while this doesn’t excuse the inconvenience, we should have communicated better throughout the process. Your feedback is very important to us, and we’re reviewing this internally to help prevent similar situations in the future. If there’s anything we can do to help resolve this for you now, please don’t hesitate to reply to our email for a smooth resolution. Kind regards, Grace

Posted 1 month ago

“Terrible service!! Parcel came unwrapped daughter saw her present!! When I came to complain they just said they will learn from it! Gutted £150 bike too!!”

Helpful Report

Posted 1 month ago

Hi Lauren, Thank you for leaving a review. We’re really sorry to hear about your experience — we completely understand how upsetting this must have been, especially with such a special gift. Please accept our sincere apologies that the bike arrived without appropriate packaging and that it spoiled the surprise for your daughter. This is absolutely not the experience we want any of our customers to have, especially on a significant purchase like this. While we did take your feedback on board at the time, we also want to make sure you feel properly looked after. If there’s anything further we can do to make this right, please don’t hesitate to get in touch with our customer service team. Kind regards, Grace

Posted 1 month ago

“My parcel has been lost and I’m had no help at all won’t be shopping with them again”

Helpful Report

Posted 1 month ago

Hi Louise, thank you for your review. We're sorry to hear about the delivery issue and the frustration it's caused. We’ve already been in touch to help resolve this and are continuing to follow up. I appreciate your patience — we're committed to putting this right. Best regards, Grace

Posted 1 month ago

“Placed an order on 7th September and still received items. No update from Evri. 😡😡”

Helpful Report

Posted 1 month ago

Hi Victoria, Thank you for your feedback. We're very sorry to hear about the delay with your order. We understand how frustrating this is and appreciate you bringing it to our attention. We’ve reached out to you directly to resolve the issue and are currently following up with our delivery partner for an update. Please rest assured, we’re doing everything we can to get this sorted for you as soon as possible. Thank you for being so patient, and our sincere apologies for the inconvenience caused. Kind regards, Grace

Posted 1 month ago

“I paid for a next-day delivery. I made the order before 1pm on a Thursday. I did not receive it till Monday. Great!”

Helpful Report

Posted 1 month ago

Hi Camille, we’re sorry your order didn’t arrive as expected. We understand how frustrating it is to pay for next-day delivery and not receive your item on time, especially when you placed the order before the cutoff. Please accept our apologies for the delay. This isn’t the level of service we aim to provide, and we’re currently reviewing what went wrong to help prevent this in the future. If you haven’t already been in touch. Thank you for your feedback; it helps us improve continuously. Kind regards, Grace

Posted 1 month ago

“On Monday 1st September I ordered the VIRO Cafe Racer electric bike for my sons birthday that was on the Saturday and the delivery window was 2 to 4 days, I kept an eye on the delivery tracker and by the Friday there had been no update from the carrier Evri to even confirm they had received my parcel so I rang Bargain Max only to be told the parcel had been lost in transit. I was offered a refund or a replacement so be cause the price was very good i went for a replacement and this time i received an update from Evri confirming they had the parcel however up to today ( 15th September ) i still haven't received the item so again i rang customer service at Bargainmax to be told the parcel had been lost a 2nd time. This time i asked for a refund to be told that due to the fact they had swapped over to a new system that my refund will take up to 7 days, This is extremely poor service and the final insult is the delay on the refund.”

Helpful Report

Posted 1 month ago

Hi Terry, We're truly sorry for the frustration and inconvenience you've experienced. We completely understand how upsetting this must have been, especially with it being a birthday gift for your son and the multiple delivery failures that followed. This falls short of the level of service we aim to provide. Unfortunately, it’s clear that the situation with the courier fell short not just once, but twice, and we take full responsibility for that. While we did our best to resolve it quickly with a replacement and then a refund, we understand how disappointing and unacceptable this experience has been, especially with the added delay during our system update. Please accept our sincerest apologies for the entire experience. Your feedback has been shared with both our team and the delivery partner involved to ensure we take steps to avoid this happening again. We’d really appreciate the chance to restore your confidence in us. Best regards, Grace

Posted 1 month ago

“I visited the online store looking for two sooters for 2 of my sons. The website said I neded to spend a min of £30 to use Klarna so I got an additional toy. An error message ocurred saying that the additional toy was out of stock so I removed it from my basket and added a costume and a pack of batteries, keeping the 2 scooters. I checked out looking forward to receiving the products only to find two order numbers had been raised with total of 4 scooters. I wattsapped traight away asking for the initial one to be cancelled and was told I had to refuse delivery. Evri didnt bother to knock the door and just left on doorstep. Second order arrived missing the batteries!!!!!!!! I have four cooters but only need 2 and have paid for a pack ogf batteries that never arrived. Don{t bother using thi website they are useless.”

Helpful Report

Posted 1 month ago

Hi Tanya, Thank you for leaving your review. I'm sorry to hear abou the experience you've had with us. I'm glad I was able to speak with you and I appreciate you allowing us to make things right. Should you require any further assistance, please don't hesitate to get in touch. Regards, Londani

Posted 1 month ago

“I was very disappointed as the bag zip broke and so now the bag does not zip back up”

Helpful Report

Posted 1 month ago

Hi Kristina, Thank you for taking the time to leave your review. I’m really sorry that your item didn’t meet expectations. We’ve reached out to you directly because we care about your experience and want to make this right. Please get back to us when you’re able, we’re here to help. If you need anything else in the meantime, please don't hesitate to get in touch. Kind regards, Londani

Posted 1 month ago

“Damaged packaging looked like it had been opened and taped back together.”

Helpful Report

Posted 1 month ago

Hi Stephanie, We’re very sorry to hear that your parcel arrived with damaged packaging. That’s certainly not the experience we want for our customers. It’s possible the package was affected in transit, but we completely understand how concerning it is to receive something in that condition. We’ve already reached out to you directly to resolve this and ensure everything is in order. If any part of the item itself is damaged or missing, please don’t hesitate to send us some photos so we can assist you further. We appreciate your feedback; it helps us work with our couriers to improve future deliveries. Kind regards, Grace

Posted 1 month ago

“Terrible service paid for next day delivery on the 20th before 12 and it arrived on the 28th, was needed for the 26th as a main birthday present will not use you again”

Helpful Report

Posted 2 months ago

Hi David, thank you for leaving a review. We're sorry to hear about your experience and completely understand your frustration, especially as this was meant to be a birthday gift. This is far from the level of service we aim to provide. While delays can sometimes occur due to courier issues, we know this doesn’t lessen the inconvenience, particularly when you paid for next-day delivery. We have reached out to you for a swift resolution. Thank you for bringing this to our attention. Kind regards, Grace

Posted 2 months ago

“Not very strong”

Helpful Report

Posted 2 months ago

Hi Asifa, Thank you for your feedback. We're sorry to hear that the item didn’t meet your expectations in terms of strength. We’re always looking to improve our products, so your comments are appreciated. If there's anything specific you'd like to share about your experience or if we can assist you further, please don't hesitate to get in touch. Kind regards, Grace

Posted 2 months ago

“My parcel al has been attempted to be delivered 3 times now, gift for my grandsons birthday- which has now gone. Just want a refund tbh. Company not communicating with couriers (EVRI) to see what’s going on as I can’t on my end only the sender can.”

Helpful Report

Posted 2 months ago

Hi Carla, thank you for your review. We’re very sorry to hear about the delivery issues and the disappointment this has caused, especially with your grandson’s birthday. We understand how frustrating this must be. Please be assured that we have already reached out to the courier (Evri) to escalate the matter and are actively working to get an update on your parcel’s delivery status. We truly appreciate your patience and are committed to resolving this as quickly as possible. If the parcel does not arrive soon, we will be happy to assist you with a refund. Thank you for bringing this to our attention. Best regards, Grace

Posted 2 months ago

BargainMax.co.uk is rated 4.6 based on 10,759 reviews