Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

BargainMax.co.uk Reviews

4.6 Rating 9,580 Reviews

91 %

of reviewers recommend BargainMax.co.uk

Company Reviews

Product Reviews

4.6

Based on 9,580 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is the UK's Award Winning Number one for cheap children's Toys and Games online. It sells only branded products such as Lego, Moshi Monsters, Star wars, Mattel and many more to the customer at the cheapest possible price. We are continuously improving and updating our product range, offering more efficient delivery options, effective customer service and most importantly competitive prices for branded toys and games on the web. Our aim is keep both the parent and child happy by offering a quick, easy and cheap process for purchasing as well as cool, fun and new branded toys and games for the real customers, the children.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton
Manchester
M27 8LJ

BargainMax.co.uk 2 star review on 22nd April 2024

BargainMax.co.uk 2 star review on 16th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

1104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received my parcel to be rudely told it had been delivered even though I said I haven't received it, nor did my neighbours take in a parcel, emailed in a couple of times to get no response, been over a week now, quite shocking as I've purchased from here before and never had a problem”

Posted 4 months ago

Hello Anonymous, Thank you for taking the time to leave a review and I am sorry you have never received your item. Please contact support@bargainmax.co.uk and attach your order number and we will be happy to look into this for you. Many thanks BargainMax

Posted 4 months ago

“Didn't get my order and got a email about getting a replacement or refund asked for a refund and haven't received enything for 2 days after asking for a refund”

Posted 5 months ago

HI Graeme Thank you for taking the time to leave a review and I am sorry about the time it has taken to resolve your issue. I have just sent a reply to your email which should resolve the issue. Just to let you know for future we do only work Monday to Friday 9-5, so if you send an email outside of these times it will take a little longer to get a response. I have fed this back to our website team though to see if we can make this clearer. Once again, I apologise for any inconvenience caused. Many thanks BargainMax

Posted 5 months ago

“Ordered 2 weeks ago and have only received 1 out of the 2 parcels even though I ordered them all together. Receiving emails to say the parcels can’t be delivered without making contact with me. Made contact several times and no response. Joke of a company, won’t be ordering from here again.”

Posted 5 months ago

Hello Nicole, Thanks for leaving a review. Please contact Bargain Max via support@bargainmax.co.uk and attach your order number and we will be happy to look into this for you. Kind Regards Dan

Posted 5 months ago

“Absolutely appalling company. No customer service whatsoever and a phone line that no one answers! Ordered a Paw Patrol Laptop as a birthday gift (order 855869T) but got a Fisher Price Rock a Stack! Reported straight away, sent a photo of wrong item and I am still waiting! Do not waste your money with this company, pay a little more from an established well known company and get the service that you would expect.”

Posted 5 months ago

Hi, Thanks for taking the time to leave a review, we do apologise you have received the incorrect order, if you could send over an email including your name, order number and photo of the item received to support@bargainmax.co.uk one of our team members will pick this up and resolve this for you. Alternatively, our phone lines are open 9am-5pm Monday - Friday Many Thanks, The customer service team.

Posted 5 months ago

“I made a oder on 23rd of October got a email saying it had been despatched on the 24th Oct tracked my package and all it says is label printed it is now 31st October I have had no reply from the email I sent in regards to my item not coming first time I have baught of this site not a very happy customer”

Posted 5 months ago

Hi, Thanks for taking the time to leave a review, Im sorry to hear you are still awaiting your order, please send over an email including your name and order number to support@bargainmax.co.uk so we can look into this for you. Many Thanks, The customer service team.

Posted 5 months ago

“Delivery yet again told on the front page free delivery when you spend over £9.99 any were uk mainland only to be hit with a £3.99 p&p charge at checkout”

Posted 5 months ago

Good morning Roy Thank you for taking the time to leave a review and I am sorry for the confusion over the delivery charge. Our delivery is free for orders over £9.99 to the UK mainland, however, some more rural postcodes are excluded from this. The full list of excluded postcodes can be found by visiting https://www.bargainmax.co.uk/delivery and clicking the word here to download a PDF. The reason we can't offer free delivery to some areas is our couriers do charge us extra for these rural deliveries. I can assure you that this is not something we make a profit on and is passed on to customers in these areas only because the courier passes the charge on to ourselves. I am really sorry if the website wasn't clear about this beforehand and have fed this back to our website team to see if they can make this clearer for future. Many thanks BargainMax Support Team

Posted 5 months ago

“I ordered the Dark Blue and Red Paw Patrol My First Trike for my grandson, delivery was very quick but the Light Blue and Yellow Trike was delivered, I contacted Bargain Max via their advised route and eventually having sent the incorrect item back a new delivery was arranged for the correctly ordered item, sadly the next delivery arrived and was again wrong and the light blue and yellow trike was supplied, this despite the website showing the trike I ordered was in stock, I have again tried to contact Bargain Max via their preferred route and after 3 emails I am still waiting for response,”

Posted 5 months ago

Hi Steve, Thanks for taking the time to leave a review, I do apologise for the trouble caused by this item, As discussed via telephone unfortunately there was a slight listing error sent by the supplier and we only currently have the new version of this item in stock, I am still awaiting your reply if you wish to keep or send this item back, If you could update me, I will get this resolved straight away for you. Many Thanks, Rebecca.

Posted 5 months ago

“I ordered some birthday presants for my daughter when my items were delivered one item was missing I informed customer service straight away it has now been a week and I still haven't had a response there customer service is appalling and now my daughter doesn't have one of the presants she asked for due to there neglegance”

Posted 5 months ago

Hi Zoe Thank you for taking the time to leave a review. I can see my colleague Rebecca has now been in touch and managed to resolve the issue, I am sorry it took a little longer than it would normally. If there is still anything you need though please do not hesitate to get back in touch. Many thanks Bernard

Posted 5 months ago

“Payed for next day delivery yet my order could take another 48 hours so what did I pay extra for ?? Just hoping my items are what I expect after reading some of these reviews 🤦🏽‍♀️”

Posted 7 months ago

Hi Sam Thanks for taking the time to leave a review, I am very sorry your order has not been received as yet. If you could send an email over to support@bargainmax.co.uk and put your order number in the subject line one of the team will pick this up and resolve this for you. Many thanks The Customer Service Team.

Posted 7 months ago

“I've spent £2.50 the other day, I've no confirmation or anything it's his birthday on the 15th which is this Friday, please don't ruin his 3rd birthday, it said 2-3 days delivery, I've had nothing ,I'm so.worried thank you”

Posted 7 months ago

Hi Emma Thank you for taking the time to leave us a review. I understand how worrying it can be waiting to receive gifts for others. I have had a look and can see the delivery is due out today. I have also sent you an email with all the tracking information so you can keep up to date with your delivery. I hope this helps but if you need anything else please do not hesitate to get in touch. Many thanks Bernard

Posted 7 months ago

“I have been trying to contact this company from Monday 4th September 2023, no one is getting back to me either from emails or calls!! They sent me one of my parcels and still 8/9 items missing!!”

Posted 7 months ago

Hi Susanne Thank you for taking the time to leave a review and I am sorry to hear about the issues you have had with delivery. I can see my colleague Daniel has since responded to your last email. If you could reply to him if the information he has given is incorrect that would be fantastic. We can then look to get this resolved for you. Many thanks Bernard

Posted 7 months ago

“Ordered from here with laybuy now laybuy has taken 2,payment’s still can’t see my order as they said something wrong with my email , then got a reply to say my order would be despatched still waiting !!!!!”

Posted 7 months ago

Hi Julie Thank you for taking the time to leave a review and I am very sorry to hear about the issues you have had. I have just sent you an email. This should clear everything up but if you need anything else please do not hesitate to get back in touch. Many thanks Bernard

Posted 7 months ago

“WHO WRITES THESE REVIEWS????? ABSOULUTE RUBBISH CUSTOMER SERVICE THEY STILL OWE ME MONEY SAYING THEY HAVE NOT RECEIVED MY RETURN PROOF OF POSTAGE SENT I FOR ONE WILL NOT BE USING THEM AGAIN IT IS NOW IN THE HANDS OF MY SOLICITOR”

Posted 7 months ago

Good morning Kathleen Thank you for taking the time to leave a review and I am sorry to see the issues you are having. I have now sent another message to you to try and resolve this, please do reply to that message so we can resolve this. Many thanks Bernard

Posted 7 months ago

“Dont buy Lego from these as they dont box the items and stick the labels on the actual items.THEY ALSO USE EVRI to deliver by far the worst delivery company in the world.The only positive was I was offered refund (But I had to send in pictures first)”

Posted 7 months ago

Good morning David Thank you for taking the time to leave a review. I am sorry that the items didn't arrive in a condition you were happy with and we have provided our warehouse team this feedback to try and improve the customer journey. I am glad though that in the end we managed to resolve this in a way you were happy with. Many thanks Bernard

Posted 7 months ago

“Ordered a sandpit from here emailed to say the item is faulty. I did get a response asking for photos which I sent straight away and had no response since. I have sent numerous emails since and still getting no reply from them disgusting if you ask me when I paid for an item that's faulty and getting no reply off them”

Posted 8 months ago

Good morning Thank you for taking the time to leave your review and I am very sorry to hear about the issues you have had. This doesn't sound like the level of service we would expect our customers to receive. I have now sent a reply to your latest email, which should resolve the issue. Many thanks

Posted 8 months ago

“I received lol playhouse last Thursday which arrived badly damaged. So disappointed as it was main present for my daughters birthday. I have sent numerous emails,filled out online form and sent messages on facebook and been blanked on all platforms. I finally received an email ok tuesday from someone called Rebecca saying could have replacement or refund . I opted for replacement but still not heard a thing back . I now have a very upset 5 year old and the house sat in box in hallway doing nothing . I paid £109.99 for this so as you can imagine I want this sorting promptly! Please can someone reply to my emails my order number is 2000907873.”

Posted 8 months ago

“Have emailed u bout missing order but still no response from u ,it now b 17days and still nothing.EVRI is the delivery company but that r rubbish and not want to know they say have to go through u???item was a Barbie advent calendar £14.99 ordered on 31/07/2023.Order number 2000904232……..tracking number HOODGA0010488322.”

Posted 8 months ago

Good morning Thank you for taking the time to leave a review and I am really sorry to hear about the issues you've had with your order. I have now sent a response to your email but if you have anything else we can help you with please do not hesitate to ask. Many thanks Bernard

Posted 8 months ago

“Tried to contact online for support as Amazon put on my tracking information they sent it back to buyer as it was damaged in shipment. Received an email back to say I have received it but I havnt and my son is now without his birthday presents after spending nearly £100.”

Posted 8 months ago

Good morning Jessica Thank you for taking the time to get in touch. I am very sorry about the issues you've had with your order. I have now responded to your last email, which should offer a full resolution to the issues you've experienced. Many thanks Bernard

Posted 8 months ago

“Parcel missing cant get in touch with anyone says 1 working day? why need it sorting now not tomorrow. the carrier is useless evri wont help at all just give me a refund to much hassle”

Posted 8 months ago

Good morning Thank you for taking the time to leave a review and I am sorry to hear about the issues you've had. If you could emai pur team on support@bargainmax.co.uk and put your order number as the subject line one of our team would be happy to pick this up and look into it for you. Many thanks Bernard

Posted 8 months ago

“Communication totally unprofessional.. placed an order for a confirmation email, 4 days later still no tracking order email and no communication yet delivered was meant to be 2-4 days… still no idea what’s happening as no response from company, won’t be using them again”

Posted 9 months ago

HI, thank you for taking the time to leave a review. I am really sorry to hear about the issues you've had with the lack of communication. This is not the journey our customers generally experience or that we would like our customers to experience. Would it be possible for you to email us on support@bargainmax.co.uk with your order number in the subject line and then one of our dedicated team will pick this up and look into it further for you. Thanks, Bernard

Posted 8 months ago

«
1
2
3
4
5
»

BargainMax.co.uk is rated 4.6 based on 9,580 reviews