BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.57

4.6 Rating 10,759 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 19th November 2025

Ana Rosa Flores Martin

BargainMax.co.uk 5 star review on 11th September 2025

Shahzad

1186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They’ve taken payment for 4 mario playsets and the moneys come out my bank which I confirmed through my app aswell taken payment and the payment page said sorry payment wasn’t taken try again with a different card no way to contact you and there’s not any live chat either ?”

Helpful Report

Posted 4 years ago

Hi I can see my colleague has confirmed to you the reason why the order was unsuccessful Kind regards Customer Care.

Posted 4 years ago

“Order 12 items costing £343, only received 3 items today which total less than £100. No communication to say my order is being part delivered. The 3 items I did received were totally crushed because the packaging was inadequate. They were put in a flimsy box and I single cheap strip of cellotape which had completely come away leaving the box open as well as crushed. I dont blame the carrier as this packing was embarrassing and there is no way it could of got to me undamaged. I tried the online chat but that's a complete waste of time because it doesn't recognise my query. I sent an email but to be honest after reading the other horror story reviews about customers getting no deliveries for weeks I wont hold my breath. Was sceptical about this company before I ordered and that scepticism has been justified.”

Helpful Report

Posted 4 years ago

Hi, We take your feedback on board regarding split shipments and are working on a solution that will be in place soon. The other items only shipped today I am sorry you feel disappointed by this our standard delivery at this time is advertised at 4-7 working days and I can see that the first part of your order reached you very quickly and exceeded this time frame for you. Any problems at all with this order please email support@bargainmax and the team will help you in a quick and efficient manner Many thanks Customer care.

Posted 4 years ago

“Disappointed with Hermes leaving the parcel outside all day as I was at work instead of leaving it with a neighbour…again! Thankfully it didn’t rain or the items inside the box would have been ruined. Will avoid any company that use Hermes from now on.”

Helpful Report

Posted 4 years ago

We are sorry that you were disappointed by our carrier's delivery and not actioning as you would have expected. Thank you for the feedback Many thanks Customer care

Posted 4 years ago

“Still waiting after nearly two weeks”

Helpful Report

Posted 4 years ago

Hi please do get in touch with the team and they will be happy to help with this delay in delivery for you email support@bargainmax.co.uk Many thanks Customer care

Posted 4 years ago

“I order but didn't arrive. They take my money from my account but the items didn't arrive. Scamm”

Helpful Report

Posted 4 years ago

Unfortunately, we cannot control what a customer enters on the order at the checkout, if you enter the incorrect billing detail the order will not process and this is what you did on this occasion. So no funds are taken and no order has been placed ith ourselves. Many thanks, Customer Care.

Posted 4 years ago

“Parcel delivered to not only wrong house but the wrong road and with absolutely no help from courier or from Bargainmax had to go on the hunt myself and found it tried to contact Bargainmax and they were a waste of time”

Helpful Report

Posted 4 years ago

We do apologize you experienced this issue with your delivery, we are always here to help and I am disappointed you felt we did not try for you on this occasion. Kind regards Customer care.

Posted 4 years ago

“I ordered fifa 22 for my sons birthday I ordered on the 6th of November his birthday was 18th I still haven’t received my order”

Helpful Report

Posted 4 years ago

Hi, We are very sorry that you have had a problem with this delivery. Please get in touch with the support team they will be able to help with this for you the email is support@bargainmax.co.uk Many thanks Customer care

Posted 4 years ago

“Ordered a doll came dirty and damaged sent 4 emails tried the online chat didnt work commutation with this site is shocking”

Helpful Report

Posted 4 years ago

Hi We can see your emails received today the team will be in touch with you and we do apologize that you have an item that is in this condition we will of course support this and the customer care team will be replying to your received emails Many thanks Customer care @ Bargain max

Posted 4 years ago

“I placed a order but never received my confirmation, however I can see that I’ve payed for my order on online banking. I have contacted bargain max via live chat but haven’t had a response. Hoping that someone will get back to me as soon as possible to resolve this”

Helpful Report

Posted 4 years ago

Hi Please email support@bargainmax.co.uk they will happily advise in full regarding this transaction. Many thanks, Customer care @BargainMax

Posted 4 years ago

“Never arrived had a note saying it was in a bin somewhere, wasn’t in my bin or my neighbours it was supposed to be a Christmas present for my baby, put me off ordering again”

Helpful Report

Posted 4 years ago

“I received my parcel two weeks late, it arrived with a very large box wrapped in household cellotape? There was at least eight to ten gaps in the box so three quarters of my order is missing! I have tried to contact this company who asked for pictures and has not responded to there request???? They have taken the money for these items I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE, ALSO THEY ARE INCONTACTABLE???”

Helpful Report

Posted 4 years ago

Hi We are so sorry you have had this experience our colleague has emailed you three times now to resolve this for you. Please can you reconnect with us using support@bargainmax.co.uk we are offering a full solution since 29/10 Many hanks BargainMax customer care.

Posted 4 years ago

“Broken item received”

Helpful Report

Posted 4 years ago

“I bought a toy for my daughter and my order was never delivered to me. on their website it says delivered but i obviously didnt receive my items. tried to contact support but that was non existent. I may have lost 40 euro but they lost a customer.”

Helpful Report

Posted 4 years ago

“Got no emails to confirm my orders, tried and tried to reset my password but would never send the link to reset it then kept saying I tried too many times so had to wait. Now I don’t know when it’s getting delivered if it is going to be so I’m none the wiser”

Helpful Report

Posted 4 years ago

Hi Please get in touch with the team at support@bargainmax.co.uk and they will locate the order reference and always here happy to help. Regards

Posted 4 years ago

“I ordered 5 items and only received 3. Tried to contact bargain max through email and tried to find a contact number? But can’t seem to find anything or not answering my emails. Very disappointed”

Helpful Report

Posted 4 years ago

Hi Your order is in two deliveries they tried on Friday the 29/10 to deliver but were unable to do so we have emailed over to you the tracking so you can see where the order is . Unfortunately we are not available to answer emails on Saturdays but have replied this morning Monday the 01/11. Many thanks Bargain Max.

Posted 4 years ago

“16 Days after Payment, nth is delivered.”

Helpful Report

Posted 4 years ago

Hi International deliveries are taking 14-21 working days a little longer than expected unfortunately however if you connect with the team using email or chat they will always support . Many thanks Bargain Max.

Posted 4 years ago

“Terrible I have still not received my iteam”

Helpful Report

Posted 4 years ago

Hi So Sorry to hear that you have experienced this issue please connect with the team and they will be happy to help resolve any issue of this nature the email is support@bargainmax.co.uk Many thanks Bargain Max customer care

Posted 4 years ago

“Pieces missimg from one toy..a slime toy with no slime!!! Also another toy seemed years old. The contents were all melted and not able to play with had to throw. Wouldn't recommend.”

Helpful Report

Posted 4 years ago

Hi So sorry that you have had this experience we can see no correspondence with the team we are here and very happy to help with this type of issue please email support@bargainmax.co.uk and the team will certainly offer you a solution. Many thanks Bargain Max

Posted 4 years ago

“Considering I haven’t received my order and had one response back in a weeks about what’s going and nothing else , considering it was meant to be a gift for my boys birthday I’m not happy at all”

Helpful Report

Posted 4 years ago

Hi I can see my colleague is dealing with this lack of delivery with our courier for you, he will respond as soon as he gets some detail . We always support our customers with this type of issue and want you to always have a great journey even if it does go wrong. Many thanks Bargain Max customer care.

Posted 4 years ago

“I’ve been waiting on an order fir a long time, I have emailed you , also messaged on fb to which my messages are constantly being read and ignored ! Customer service is abysmal!”

Helpful Report

Posted 4 years ago

Hi We do apologise that you felt this way. We do try our utmost to ensure that our lines of communication are clear and have requested preventative measures internally regarding messages showing read when not dealt with. I understand that you have had your matter fully resolved by the service team on Friday. Any issues at all please do not hesitate to connect with us on support@bargainmax.co.uk Many thanks Customer care @ Bargain Max

Posted 4 years ago

BargainMax.co.uk is rated 4.6 based on 10,759 reviews