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BargainMax.co.uk Reviews

4.6 Rating 10,759 Reviews
90 %
of reviewers recommend BargainMax.co.uk
4.6
Based on 10,759 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read BargainMax.co.uk Reviews

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

I haven’t received my parcel yet
Helpful Report
Posted 4 years ago
Hi, So sorry to hear you have experienced this delay please connect with support@bargainmax.co.uk and they will as always be very happy to solve this issue for you. Many thanks Bargain Max
Posted 4 years ago
No delivery of parcel
Helpful Report
Posted 4 years ago
Hi We have been in touch with you regarding this matter. Many thanks Bargain Max
Posted 4 years ago
I ordered items over 2 weeks ago to be told by the delivery company that it was 2 badly damaged to be delivered so I have emailed your company to try and get the order sent again and am still waiting on a reply
Helpful Report
Posted 4 years ago
One item was very dirty had black marks all over it so I washed it Other item the box was all battered
Helpful Report
Posted 4 years ago
I placed an order for a hey duggee push chair. In high hopes I thought that I'd get it with all these great reviews. But you guys went with Hermes and I still haven't got my hey duggee chair! This is for Christmas and Hermes steal as my driver has my parcel since the 7th October 2021. What can I even do? Nothing. Because I can't get hold of anyone!
Helpful Report
Posted 4 years ago
Hi I can see my colleague has been speaking with you regarding this and sorting this out. We are sorry that you have had a poor experience with our courier. Many thanks Bargain Max
Posted 4 years ago
I have ordered an item at the price quoted , paid for the item and received a receipt. I even paid for next day delivery, but i have had nothing. I have emailed customer services and nothing and have sent other emails to no avail. I have a reciept but my account shows no orders and you do not know when you are signed in or not, it all seems very dodgy. I am beginning to think this is a SCAM site so BUYERS BEWARE.
Helpful Report
Posted 4 years ago
Hi We have been in touch with you regarding this situation. BargainMax
Posted 4 years ago
Absolute disgraceful service from courier still waiting for parcel to arrive for my granddaughters birthday yesterday. Will never be using this site again.
Helpful Report
Posted 4 years ago
We sincerely apologise and have been in touch with you via your emails regarding this courier experience Bargain Max customer care
Posted 4 years ago
I placed an order for fifa 22 on 25th of September hoping to have received the order by the release date 01/10/21 5TH Octobet STILL NO ORDER!! MAKE UP YOUR OWN MINDS
Helpful Report
Posted 4 years ago
Hi was going to place an order but as I am in Aberdeen city you seem to think I am in the Highlands and Islands and want to apply an additional charge for delivery. There is no way I can contact you (that I can find on website). Can assure you that i regularly receive deliveries and have never been classed as H&I, I even checked maps and have not found one that agrees with you. Very disappointed
Helpful Report
Posted 4 years ago
Bought a pre-order copy of FIFA 22, heard nothing for 2 days and then received an email saying they can't send it til next week (probably won't receive my pre-order benefits now) The website shows it as in stock, it still shows as in stock this morning! Not only that, after I checked they still state its in stock they send me an email trying to entice me to order it when they know fine well they don't have any in. The whole point of pre-ordering is to get ahead with building a team, now I'm going to miss a full week of rewards. Feel like I've been robbed. Never ordering from here again!
Helpful Report
Posted 4 years ago
Company has taken many unauthorized payments from my bank account, was assisted by Rebecca but failed to comprehend customer service. Now having to take this further to citizen advice possibly leading to lawyer first bad experience and won't want to use this service again
Helpful Report
Posted 4 years ago
Hi Unfortunately we are not responsible for this matter and Citizens advise will advise you in the same way as my colleague has . You need to contact the bank who need to release the funds. We are not able to do this or control entry of billing details on payments. We have apologised fully however we are unable to release funds we have not taken. BargainMax
Posted 4 years ago
I ordered a Hot Wheels set for my Autistic Nephew for his 5th birthday that he specifically asked for as he plays with one at his special school....he wanted the one with 3 cars. The description of the set I ordered stated clearly that it contained 3 Cars.....this was not the case...only 1 ...... I was offered a return notice for a full refund but how could I tell him I didn't have his Cars. Please beware of the descriptions on this sites items....this one was clearly False......I'll not be using this site again
Helpful Report
Posted 4 years ago
I made and order 11 days ago and I´m still waiting for my parcel, it was for two birthday gifts, and the parties are today, awful service!
Helpful Report
Posted 4 years ago
Hi I can see that we have been in touch and sincerely apologise for the delay unfortunately due to no safe place, the courier was unable to leave the parcel at your address in a timely manner for you. Many thanks Bargain Max
Posted 4 years ago
Terrible site pay for 1-2 day delivery they send you a txt on day 3 saying they finally sent your order would not have used if i knew this before.if i pay for fast delivery i expect to get it otherwise just paying the extra for no reason will not be using this site again
Helpful Report
Posted 4 years ago
Hi We do apologise that you were disappointed with the delivery timescale of your parcel. Due to the recent Bank holiday we did try our utmost at all points of purchase to show the delivery time scale of the express service and will try to enhance the messaging in the future. Many thanks BargainMax.
Posted 4 years ago
haven’t received my items or refund ordered on 2 in augest no delivery or anything
Helpful Report
Posted 4 years ago
Never received my daughters presents for her birthday, they ended up with someone else. Emailed the company 5 times .. appalling! Will not be buying again
Helpful Report
Posted 4 years ago
Hi Carmen I am very sorry to hear that you were disappointed with your recent experience. I can see that one of the team have dealt in full with your recent delivery and resolved with a refund. Once again accept our most sincere apology for this poor delivery experience. Many thanks Charlie
Posted 4 years ago
Happy with item purchased but not with BargainMax. Order item as husband sent me a link & then he would receive 10% off future orders. Tried to order something else but discount not given as both live at same address. Does not state anywhere that you have to live at a different address. Will not use again or recommend.
Helpful Report
Posted 4 years ago
The basket ball hoop kept falling off when the ball goes in
Helpful Report
Posted 4 years ago
Box damaged and not even taped out offered £5 refund for £180 product never order from here again!
Helpful Report
Posted 4 years ago
Ordered toys for my sons birthday nearly a month ago and still haven't received them, Hermes left them on my door step on the main road, I told them that they wasn't here 3 weeks ago, taking around 4 days between each reply via email.
Helpful Report
Posted 4 years ago
BargainMax.co.uk is rated 4.6 based on 10,759 reviews